- Foundever (Orem, UT)
- …(TM) ** At Foundever, we deliver leading CX solutions to global industry clients, including customer service , technical support and warranty options. All ... promotion, compensation, benefits, training, discipline, and termination. **Job Segment:** Social Media, Technical Support , Customer Service , Marketing,… more
- University of Utah (Salt Lake City, UT)
- …of Utah student. **Preferences** Prior experience in computer repair, technical support , or customer service roles is desirable. Strong troubleshooting ... In this position, you will be responsible for providing technical assistance and support to customers with...will also be expected to maintain accurate records of service requests and ensure that all customer … more
- MTC (Centerville, UT)
- …diagrams, and feature specifications. Document essential procedures. + Provide technical support and excellent customer service . + Comply with ... the Director, Information Technology and is responsible for the technical service and support for...production. + Submit issues and enhancement requests through WFS customer support portal. + Escalate product issues… more
- Ford Motor Company (Salt Lake City, UT)
- … loyalty. Join us and be the eyes, ears, and voice of Ford. The Technical Support Analyst (TSA) of the Centralized Technical Assistance Center (CTAC), ... multiple channel bumper to bumper, module programing, and data corrections for automotive technical service assistance to Ford and Lincoln Dealers from Canada… more
- Wolters Kluwer (Salt Lake City, UT)
- …Bachelor's Degree or equivalent relevant experience + 2+ years' experience in a B2B technical customer service or implementation role + Working knowledge or ... the US** Requires working technical knowledge and expanded conceptual knowledge of customer service with a focus on technology practices and systems. Works… more
- Quadient (Salt Lake City, UT)
- …technical support via various communication channels to customers, Field Service , Sales, and Marketing. + Maintain high customer care standards, fostering ... future-focused team lead the way. As a Tier 2 Technical Support Advisor, your role revolves around...computer skills. + Preferred background in call center or customer service , fluent in English and French… more
- Cornerstone onDemand (Salt Lake City, UT)
- …LXP, etc. is a major plus. + Minimum of 5 years' experience in a technical customer support role. Preferably with enterprise SaaS solutions. + Excellent ... **Job Title: Advanced Technical Support Specialist** **Job Description:** The...**In this role you will ** + Respond to customer cases in line with service level… more
- Rocket Software (Salt Lake City, UT)
- …**Qualifications:** + At least 3 -5 years experience in a similar role, supporting support or other customer facing service teams; enterprise software ... in what they're doing!** **Job Description Summary:** The Operations Analyst for the Technical Support team will work alongside business analysts, business users… more
- Mastercard (Salt Lake City, UT)
- …drives innovation and delivers better business results. **Title and Summary** Senior Customer Technical Services Analyst Job Description Summary Overview: The ... aspires to grow both personally and technically. Role: * Provide comprehensive technical support for clients, encompassing integrations, troubleshooting, and API… more
- JobNimbus (Lehi, UT)
- …makes you the hero for this job: + Preferred: 1-2 years of technical support experience + Preferred: 1+ years of customer support experience + Preferred: ... you'll even land a new job! Mission: Provide world-class technical support and training in a timely...Technical Knowledge and Troubleshooting Skills + Interpersonal and customer service skills Superpowers: Deliver Customer… more
- BAE Systems (Roy, UT)
- …desk environment + Work with internal and external users and organizations to support customer user-level requirements, including resolving end-user support ... and applicable state and federal laws and regulations + Customer service skills with ability to research...to isolate potential issues and effectively communicate with the customer + Excellent customer support … more
- BioFire Diagnostics, LLC. (Salt Lake City, UT)
- …team, Application Specialist, System Engineer, Field Based Employees, Management, Global Customer Support /CSI. 5. Lead pre-implementation phase to ensure ... resolution action plan, and deliver timely resolution to ensure customer satisfaction with minimal downtime. 2. Provide technical...a Subject Matter Expert to ensure overall success of service delivery. 3. Provide technical assistance to… more
- Two95 International Inc. (American Fork, UT)
- Title: Team Technical Lead - Customer Journey (https://workable.com/nr?l=https%3A%2F%2Fquestionnaire1-dish.icims.com%2Fjobs%2F49617%2Fjob) Location: American ... Duration: 6Months with Extension Rate: $Open/hr Requirements A successful Customer Journey Team Technical Lead will have:...Have experience working with Agile and the tools that support it + Highly motivated, driven, hardworking and open… more
- JPMorgan Chase (Orem, UT)
- …of security, customer control and convenience, and privacy. Job Summary: As a Technical Client Service Specialist in the front office team, you will play a ... to Neovest customers through email and phone channels. The support will involve both technical and business-related...customers within SLAs as defined by the level of Service purchased by the customer + Prioritize… more
- PDS Defense (Ogden, UT)
- **Call Center/ Customer Service ** **Engineering Customer Support Service Specialist 1 - Job ID#205398** Ogden, UT Posted: 4/15/2024 Job Description ... Shift: 1 **PDS Defense, Inc.** **is seeking** **an Engineering Customer Support Service Specialist 1...Specialist 1 in Ogden, UT.** **Job Responsibilities:** + Provides technical support for maintenance, repair, overhaul and… more
- Dell Technologies (Draper, UT)
- …custom contractual service / support requirements are understood and managed to the support service requirement of the customer SOW. You will also ... opportunities, drive best support practices, deliver consistent service levels and ensure complete customer satisfaction.... Technical Account Manager (TAM) will be the customer 's primary point of contact for delivering support… more
- Proofpoint (Draper, UT)
- …Proofpoint's solutions. + Provide proactive recommendations that support the customer 's requirements, roadmap and ongoing technical needs. + Identify and ... needed. + Direct crisis and incident response, working with the account team, technical support , operations and engineering teams to ensure timely resolution,… more
- Fresenius Medical Center (Orem, UT)
- …the facilities in the Centralized Technical Program. **DUTIES / ACTIVITIES:** ** CUSTOMER SERVICE :** + Responsible for driving the FMS culture through values ... AND SCOPE:** Supports FMCNA's mission, vision, core values and customer service philosophy. Adheres to the FMCNA...accessible to all facility personnel. + Coordinate and provide Technical Services support needed during natural disasters… more
- Splunk (UT)
- …resolution of issues through coordination of Splunk's internal organizations ( technical support , services, sales, product development/management, and executive ... administration, and management workshops. **Must-have Qualifications** + Experience in technical support , professional services, systems administration/engineering or… more
- GovCIO (Salt Lake City, UT)
- …initiatives and future plans. + Build a trusted advisory relationship with Customer Technical Directors, DevSecOps vendor technical and architecture ... constraints and inform/assist in the definition of the sub-product line architecture and technical plans to achieve the overall customer vision. + Review,… more