- PSEG (Newark, NJ)
- …to join PSEG. **Job Summary** This position is a direct report to the Contact Center Solution Architect. Support Analyst is responsible for the operational ... Our focus on combatting climate change through clean energy technology , our new net zero climate vision for 2030...support of the Contact Center solutions and the PSEG employees… more
- Vanderbilt University Medical Center (Nashville, TN)
- …**Organization:** Internal Medicine **Job Summary:** The Lead AA will assist in general Center for Professional Health (CPH) duties. The Lead AA will take ... the duties for courses and programs. Department Summary: The Center for Professional Health at Vanderbilt University...We invite you to explore our educational offerings and contact us with any questions. We believe that self-investment… more
- General Dynamics Information Technology (Barbourville, KY)
- …seeking highly motivated individuals to join our rapidly growing team of customer support contact center professionals. Employees in this role will serve as the ... customer service and documentation standards within required time frames + Adheres to contact center scheduling, ensures telephone coverage during contact … more
- The Mount Sinai Health System (New York, NY)
- ** Technology Specialist II - Senior Cisco Contact Center Engineer - Digital and Technology Partners - DTP Network Services - Hybrid/Onsite, Req#3012768** ... We are seeking a Senior Cisco Contact Center Engineer to join our dynamic...feel they are valued, belong and are able to professional advance. We share the belief that all employees,… more
- Vanderbilt University Medical Center (Nashville, TN)
- …through preeminent programs in patient care, education, and research. **Organization:** Center for Patient and Professional Advocacy **Job Summary:** JOB ... **Discover Vanderbilt University Medical Center :** Located in Nashville, Tennessee, and operating at a global crossroads of teaching, discovery, and patient care,… more
- Massachusetts Institute of Technology (Cambridge, MA)
- Patient Services Representative, Contact Center + Job Number: 23811 + Functional Area: Health Care + Department: MIT Health + School Area: Executive Vice ... Email a Friend Save Save Apply Now Job Description PATIENT SERVICES REPRESENTATIVE, CONTACT CENTER , MIT Health, to manage incoming telephone calls and inbox… more
- Red River (Columbus, OH)
- …to join our growing team! This position serves as a technical authority on Contact Center consulting and is experienced in translating client business needs into ... technology solutions. The Design Architect (DA) represents Red River...duties as assigned **Responsibilities/Functions:** + Design and architect advanced contact center solutions, focusing on Genesys and… more
- Amgen (Washington, DC)
- …reports and recording technology . + Provides specialized troubleshooting for all Contact Center technology , including the recording solution, finesse, ... do your best work alongside other innovative, driven professionals in this meaningful role. ** Contact Center IS Engineer** **Live** **What you will do** Let's do… more
- Vanderbilt University Medical Center (Nashville, TN)
- …(PAS) - Associate Access Specialist role will operate within the Care Connections Contact Center . This role will provide service to patients and providers ... issues, solving routine problems, and raising proper concerns to supervisors and appropriate contact center personnel in a timely manner. * Takes responsibility… more
- Mass Markets (Las Cruces, NM)
- POSITION OVERVIEW BILINGUAL CONTACT CENTER REPRESENTATIVE SUPPORTING COMMERCIAL AND PUBLIC SECTOR CLIENTS We are looking for bilingual contact center ... that works for everyone. This is an on-site, entry-level position. Prior contact center experience isn't required; candidates experienced in customer service… more
- Capgemini (Dallas, TX)
- **Job Title: Contact Center AI (CCAI) Presales Solution Architect** **Job Location: Remote** **Job description:** We are seeking a CCAI Presales Architect to ... support our clients in designing and implementing ground breaking contact center solutions. If you have a...proposed solutions * Stay up-to-date on the latest CCaaS technology and trends and Participate in industry events and… more
- Mass Markets (Savannah, GA)
- …requests, providing solutions or upselling when opportunities arise. You'll use the latest contact center technology and customer experience strategy. As a ... POSITION OVERVIEW BLENDED CONTACT CENTER AGENT (INBOUND & OUTBOUND).../ hour POSITION RESPONSIBILITIES WHAT IS A BLENDED CALL CENTER PROFESSIONAL ? As a blended role, you… more
- Randstad US (Cedar Rapids, IA)
- …Analyst collaborates and partners with the OnCall business to facilitate and implement Contact Center technology solutions. The Analyst will act as ... Professional , or similar credentials. + Understanding of Contact Center applications modules. + Proficiency in...for supporting and optimizing the implementation and usage of contact center technology solutions within… more
- Vanderbilt University Medical Center (Nashville, TN)
- **Discover Vanderbilt University Medical Center :** Located in Nashville, Tennessee, and operating at a global crossroads of teaching, discovery, and patient care, ... Manager, Life Sciences Corporate Alliances in the Brock Family Center for Applied Innovation (BFCAI) will play a pivotal...This position will serve as the primary point of contact , responsible for fostering and managing these critical external… more
- Mass Markets (Las Cruces, NM)
- …work in a professional , fast-paced environment + Strong understanding of the contact center environment and the key levers to enhance performance and achieve ... POSITION RESPONSIBILITIES WHAT DOES SOMEONE IN THIS ROLE DO? Contact Center Supervisors are responsible for the...the actions of others + Superior knowledge of call center tools and technology used to manage… more
- Mass Markets (Mesilla, NM)
- POSITION OVERVIEW EXPERIENCED CALL CENTER CONTACT TRACING SUPERVISOR SUPPORTING THE PUBLIC SECTOR Our team is looking for experienced call centercontact tracing ... to report to work at one of our physical contact center locations. To be considered for...Prize Contests PHYSICAL REQUIREMENTS This job operates in a professional office environment. While performing the duties of this… more
- Eversource Energy (New Britain, CT)
- …an engaging environment of going above and beyond for our customers in a 24/7 Contact Center setting\. This professional position is responsible for the ... is achieved by being a visible presence on the contact center floor \(at least 50% of...inquiries\. **Qualifications** _Technical Knowledge/Skill:_ + Requires familiarity with call center technology and telephony equipment, including ACD,… more
- Mass Markets (Las Cruces, NM)
- POSITION OVERVIEW CONTACT CENTER REPRESENTATIVE | LAS CRUCES, NM We are looking for contact center representatives in the Las Cruces, NM area to support ... is an on-site, entry-level position located in Las Cruces, NM 88005. Prior contact center experience isn't required; candidates experienced in customer service… more
- Delaware North (Buffalo, NY)
- …and multi-channel first-level support, while leveraging and maximizing the usage of existing technology . Our HR Contact Center is staffed 7 days/week. ... **The Opportunity** Delaware North is hiring an HR Enablement Contact Center Manager to join our Buffalo,...North, we care about our team members' personal and professional journeys. These are just some of the benefits… more
- Vanderbilt University Medical Center (Nashville, TN)
- …closely with Medical Director as needed for the operations of the Poison Center . And other duties as assigned. Our professional administrative functions include ... **Discover Vanderbilt University Medical Center :** Located in Nashville, Tennessee, and operating at...critical supporting roles in information technology and informatics, finance, administration, legal and community affairs,… more