- BlackBox (Plano, TX)
- …alarms and engage Tier 2 when necessary. + Working knowledge of Cloud Solutions such as RingCentral and ZOOM applications. + Ensure service level agreements are ... dispatch processes through the service desk. + Escalate irresolvable issues requiring Tier 2 support assistance within prescribed service levels and procedures for… more
- Logan Health (Kalispell, MT)
- …+ Project management experience required. + Previous experience in a Telecom Analyst level position preferred. + Experience with Cisco phone systems and other ... telephony systems and solutions, including ACDs, PBX, call center,...and vendors in the scope and design of Enterprise cloud , local infrastructure, and application configuration according to required… more