- CompuCom (Westford, MA)
- …and enjoy our generous employee benefits! Our client has a brand new opportunity for a qualified ** Tier 1 Desktop Support ** to join their team onsite in ... day to day first touch phone and walk up support for IT hardware, software, and networking inquiries coming...as Office365 and email **Skills and Qualifications:** + Minimum 1 + year of help desk experience + Entry-level experience… more
- ManTech (Hanover, MD)
- …all the requirements of the Secure IT Systems Administrator + Manage ticketing system. + Desktop support Tier 1 , Tier2 **Minimum Qualifications:** + 3 ... Windows Servers. This individual will also be responsible to provide tier 1 , tier2 desktop support to all campus end users in conjunction with the… more
- Robert Half Technology (Nashville, TN)
- …related to hardware, software, and network systems, serving as an escalation point for Tier 1 support . + Ticket Resolution: Handle escalated support ... 2 Helpdesk Analyst to join our client's IT support team. As a Tier 2 Helpdesk...skills. + IT-related certifications (eg, CompTIA Network+, Microsoft Certified Desktop Support Technician) are a plus. +… more
- Robert Half Technology (Nashville, TN)
- …end-user satisfaction. + Technical Leadership: Provide expert guidance and mentorship to Tier 1 and Tier 2 support analysts, assisting them in resolving ... 3 Helpdesk Analyst to join our client's IT support team. As a Tier 3 Helpdesk...support role is essential. + In-depth knowledge of desktop operating systems (eg, Windows, macOS), server systems, software… more
- Robert Half Technology (Nashville, TN)
- …Half is seeking a Contract Tier 1 Helpdesk Analyst to join our client's IT support team. As a Tier 1 Helpdesk Analyst, you will be the first point of ... not required. Requirements Qualifications: + Prior experience in a Tier 1 helpdesk or technical support...communication and customer service skills. + Basic understanding of desktop operating systems (eg, Windows, macOS) and common software… more
- Insight Global (Walnut Creek, CA)
- Job Description Optum onsite at John Muir Heath is looking for a Desktop support technician to assist with running their day-to-day operations for their ... Desktop Support team. This individual will be...Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ . Skills and Requirements * 1 -2 years of Desktop experience possessing a… more
- TEKsystems (Windsor Locks, CT)
- …(eg, business, and technical application, IT infrastructure, security and compliance, desktop support , database maintenance etc.). Supports, maintains, develops, ... Long Term Contract ( 1 year+) Job Description This position is for a staff IT Support Technician who is under moderate supervision. Conduct moderately complex… more
- Criterion Systems (Washington, DC)
- … and attempts to resolve incidents that could not be resolved by Tier 1 . + Provide customer desktop support when required (eg, hardware failures) and ... We are seeking a mission-focused Network Administrator II (Tech Refresh) to support and contribute to our government customer's success in Washington, DC! Join… more
- Trinity Health (Albany, NY)
- …all aspects of end-user computing and desktop -based LAN systems software. Provides technical support and guidance through Tier 2 support and works with ... printer, etc.) at users' locations. 4. Provides desk-side end-user Tier 2 support and problem troubleshooting for...desktop software and works with vendors to resolve Tier 3 issues. 5. Provides consultation to ITS users… more
- Bozeman Health (Bozeman, MT)
- …computer hardware, software, and auxiliary device operations organization wide. The Desktop Support Analyst serves primarily as a tier 2 support position ... Associates degree or 5 years related experience + 2 years desktop support experience + Preferred: Bachelor's degree + Preferred: Information Systems… more
- Randstad US (Warren, NJ)
- …job summary: Our enterprise client has a long term contract opportunity for an experienced Level 1 - 2 Desktop Support Analyst to work in an global ... and customer service white glove services are required. Responsibilities: Provide quality Tier 2 Desktop support to corporate end-users as well as deployment… more
- General Dynamics Information Technology (Washington, DC)
- …and follows-up on customer support problems, provides timely and professional Desktop support to users. You will be interfacing with users, therefore ... ;daily maintenance and incident/problem resolution for escalation of desktop support related issues + Configures IT...maintain the Help Desk SOPs and Training manuals for Tier I/II support + Maintains a professional… more
- SCI Shared Resources, LLC (Houston, TX)
- …User System Support ** + Provides support for incidents and problems escalated from our tier 1 and tier 2 support teams with a particular focus on ... Work! The Houston based role will be responsible for desktop engineering, implementation, and support of our...create knowledge base articles so the 1st and 2nd tier support teams can resolve at first… more
- ProSphere Tek (North Chicago, IL)
- …of tickets. JALFHCC averages over 2,500 tickets (requests & incidents) per month (90% are Tier - 1 and 2 support requirements), which span more than 4,000 ... Service Engineer in North Chicago, IL. This position provides Tier 1 and Tier 2...1 troubleshooting prior to triaging ticket to End-User support techs. + Utilize industry best practices and standards… more
- NuAxis Innovations (Lakewood, CO)
- ** Desktop Support Technician** Location **Lakewood, CO** \# of openings ** 1 ** Salary Range (Min-Max) **55,000** **Job Brief** Opening for a full-time ... Desktop Support Tech providing online, telephone and hands-on support diagnosing and resolving IT Tier II-level problems. **We are a federal IT company on… more
- TEKsystems (Scott Air Force Base, IL)
- …issues using FAQs, knowledge base and other guides Provides Tier I support to end users for laptop/ desktop /PC, applications, printers and peripherals Create ... requests to appropriate teams for resolution Coordinate user support with Desktop Support and...Additional Skills & Qualifications: Qualifications: Minimum Qualifications: Minimum of 1 year of relevant technical experience with each of… more
- TEKsystems (Eden Prairie, MN)
- …network problems, ensuring minimal disruption to user productivity. * Collaborate with Tier 1 and Tier 2 support teams to ensure seamless escalation and ... * Provide training and guidance to Tier 1 and Tier 2 support ...technical concepts to non-technical users. * Experience with remote desktop support tools and ticketing systems. *… more
- TEKsystems (Scottsdale, AZ)
- Description: The IT Desktop Support Technician is an important member of the IT Infrastructure team at Clearway Energy Group (CEG). The IT Desktop Support ... to resolve technical issues for our end users. The Desktop Support Technician will be responsible for...supporting the resolution of server and network issues with Tier 3 support Provide 1st level client… more
- Insight Global (Scottsdale, AZ)
- Job Description The IT Desktop Support Technician is an important member of the IT Infrastructure team at one of our largest sustainability clients. The IT ... Desktop Support Technician is someone with strong...supporting the resolution of server and network issues with Tier 3 support . Provide 1st level… more
- TEKsystems (Washington, DC)
- …processes related to Tier 1 and other staff temporarily assigned to support Tier 1 during peak call volume and production deployments. Provides ... during the troubleshooting processes. * Ensure Tier 1 follows VIP and other special project support...directory, Ticketing system, Windows 10, Supervisory skills, Escalation calls, Desktop , Customer support , Phone support ,… more