- Centre Technologies (Dallas, TX)
- We are excited to announce we are expanding and looking to grow our team with a new Tier 1 , Help Desk Support Technician! Position Summary As a Tier ... of new clients, racking, cabling, installation and removal of hardware + Help turn business obstacles into technical solutions + Proactively manage time and… more
- Insight Global (Anchorage, AK)
- Job Description A company local to Anchorage, AK is hiring for a Tier 1 Help Desk . You will be the first point of contact for technical support, helping ... . Skills and Requirements 2-3 years experience of IT support experience 1 -3 years Microsoft background Strong customer service and communication skills null We… more
- IntelliDyne (Falls Church, VA)
- …Status: Non-Exempt Location: Falls Church, VA (Onsite) Responsibilities: + Answer calls coming into the Tier 1 Help Desk by the third ring. + Create a ... Help Desk Technician - Tier 1 Bench Clearance: Eligible for DOD Public Trust… more
- General Dynamics Information Technology (Quantico, VA)
- …actual, potential, or suspected criminal, terrorism, sabotage, espionage, and subversive activities. **HOW OUR TIER 1 HELP DESK ANALYST WILL MAKE AN ... Citizenship Required:** Yes **Job Description:** Transform technology into opportunity as a ** Help Desk Analyst Tier I** with GDIT. A career in enterprise… more
- Insight Global (Arlington Heights, IL)
- …. Skills and Requirements 2-3 years of experience in a Tier 1 helpdesk/desktop support role Experience with ServiceNow ticketing ... process, troubleshoot common access problems, and escalate unresolved or complex issues to Tier 2 support as appropriate. All support will be delivered via inbound… more
- Motion Recruitment Partners (Grand Prairie, TX)
- IT Help Desk - Tier 1 / Grand Prairie, TX / Onsite Grand Prairie, Texas **Onsite** Contract $17/hr - $20/hr One of the nation's top performing labor ... and kitchen appliances. This role is responsible for supporting Tier 1 and Tier 2...Customer service experience in a call center environment + Help desk or technical support experience preferred… more
- BAE Systems (Anniston, AL)
- …English and Spanish verbally and written + 1 years working experience in Tier 1 Help Desk support services + Proven working knowledge of Microsoft ... **Job Description** **JOB SUMMARY:** Provide tier 1 phone, email and online...applications, systems and forms + Proven working knowledge of Help Desk issue reporting data entry +… more
- TEKsystems (Stockton, CA)
- … 1 Location: Stockton, CA Duration: 6 Months + Contract TEKsystems' client is seeking a tier 1 Help Desk Analyst to join their team immediately. We ... Job Title: Help Desk Analyst, Tier...MFA, AutoPilot, Intune, Hardware/software/network configurations and installations. Top Skills: 1 . 5+ years of Desktop Support or Equivalent (need… more
- TEKsystems (Coppell, TX)
- Job Summary: We are seeking a customer-focused and tech-savvy Tier 1 Help Desk Technician to provide first-level technical support to end-users. This ... (eg, ServiceNow, Jira, Zendesk). + Escalate unresolved issues to Tier 2/3 support teams with detailed documentation. + Assist...+ 1 + year of experience in a help desk or technical support role. +… more
- TEKsystems (Richmond, VA)
- …+ Education or certifications in IT-related fields (in lieu of experience) Preferred Skills: + Tier 1 help desk experience + Familiarity with Windows ... Job Title: Entry-Level IT Help Desk Technician Location: Richmond, VA Category: IT Support / Help Desk Work Arrangement: 100% Remote After Training… more
- Black Bear Technology Solutions, LLC (Aberdeen Proving Ground, MD)
- …PCs, servers, printers, VDIs, and other peripherals. + Troubleshoot issues that cannot be resolved by Tier 1 help desk staff. + Simulate and recreate ... The Service Desk Technician - Intermediate provides Tier 1 and Tier 2...3 to 5 years in IT support or related help desk environments * Education: High School… more
- CACI International (O'Fallon, IL)
- …and DOD all over the world. **Responsibilities:** + Analyze tickets received from Tier 1 . + Update help desk tickets with root cause analysis and fix ... Help Desk Specialist Job Category: Information... Help Desk Specialist Job Category: Information Technology Time Type:...program as part of a small team that provides Tier 2 Support. You will be the primary point… more
- Kaizen Approach, Inc (Linthicum, MD)
- …GOTS applications + Experience providing Tier 1 or Tier 2 Help Desk support + Experience troubleshooting through technical directories and virtual ... that values your technical ambition? We are seeking a Help Desk Specialist to support our mission-focused...administrative IT support. In this role, you will deliver Tier 1 assistance to end users, troubleshoot… more
- Amentum (Annapolis Junction, MD)
- …monitoring and problem resolution for all of the client/server/storage/network devices, mobile devices, etc. Provides Tier 1 ( Help Desk ) and Tier 2 ... support for implementation, troubleshooting and maintenance of IT systems. + Provide Tier 1 ( Help Desk ) problem identification, diagnosis and resolution… more
- BigBear.ai (Columbia, MD)
- …operation ofIT systems Provide assistance to users in accessing and using IT systems Provide Tier 1 ( Help Desk ) and Tier 2 (Escalation) problem ... Overview BigBear.ai is seeking a System Administrator Level 1 to provide support for implementation, troubleshooting and...all of the client/server/storage/network devices, mobile devices, etc. Provides Tier I ( Help Desk ) and… more
- CACI International (Fort Meade, MD)
- …+ Provide support for implementation, troubleshooting and maintenance of IT systems + Provide Tier 1 ( Help Desk ) problem identification, diagnosis and ... Provide assistance to users in accessing and using IT systems + Provide Tier 1 ( Help Desk ) and Tier 2 (Escalation) problem identification, diagnosis… more
- Stratus Solutions (College Park, MD)
- …* Provide support for implementation, troubleshooting and maintenance of IT systems. * Provide Tier 1 ( Help Desk ) problem identification, diagnosis and ... Provide assistance to users in accessing and using IT systems. * Provide Tier 1 ( Help Desk ) and Tier 2 (Escalation) problem identification, diagnosis… more
- M. C. Dean (Norfolk, VA)
- …complex system issues for physical security systems and networks. + Triage customer support calls, providing Tier 1 help desk support and Tier 2 ... the better. We are seeking a **Lenel** **System Administrator 1 ** to join our **Security and Electronic Systems (SES)**... II/III support for customer issues reported through the help desk + Proper documentation of system… more
- State of Colorado (CO)
- …responsibilities will include, but are not limited to, the following: Serve as a first level ( Tier 1 ) help desk analyst Serve as a first level ( Tier ... establishment and routing of all other inquiries to appropriate Tier 2 functional or other system experts. Notify team...IT or system-related (ERP, HRIS, etc) call center or help desk setting is a plus. +… more
- DarkStar Intelligence LLC (Annapolis Junction, MD)
- …monitoring, and problem resolution for client/server/storage/network devices, mobile devices, and more. + Handle Tier 1 ( Help Desk ) and Tier ... the implementation, troubleshooting, and maintenance of IT systems. + Expertise in Tier 1 ( Help Desk ) problem identification, diagnosis, and resolution.… more