- Ironbow (Chantilly, VA)
- … Desk Opportunity Iron Bow Technologies has an immediate need for a Tier 1 Help Desk Technician interested in a permanent opportunity in Chantilly, ... start your permanent shift. The selected candidate will join Tier I support team serving as the single point...Experience Requirements A minimum 2 years experience in a Help Desk / IT Support role is… more
- American Personnel Managers & Consultants (Ashburn, VA)
- …as assigned. Qualified candidates should have the following technical skills: At least one ( 1 ) year of help desk or customer service support experience ... description APMCI is seeking a highly qualified and conscientious help desk operator for a long-term contract...representatives to answer questions and perform problem resolution Provide Tier 1 support for all system users… more
- Ironbow (Chantilly, VA)
- …Bow Technologies has an immediate need for an experienced IT Support / Help Desk Technician ( Tier 1 ) interested in a permanent opportunity in Chantilly, ... issues within 20 minute timeframe or escalate for resolution ( Tier 1 , Tier 2, Account...Experience Requirements A minimum 2 years experience in a Help Desk / IT Support role is… more
- Ironbow (Chantilly, VA)
- …Tuesday - Saturday; 10:00am - 6:30pm EST. Responsibilities: Answer incoming customer calls into the Tier 1 Help Desk Create, update, and close customer ... customer experiences in a mission driven organization. As a Tier 1 , you will have a strong...established performance metrics Requirements: At least one year previous help desk , technical call center, or IT… more
- NiSUS Technologies Corporation (Annapolis, MD)
- We are looking for a fully cleared Associate Tier 1 Help Desk system administrator to perform the following duties:Responds to internal and external IT ... be substituted for a Bachelor's degree.In addition, position requires a minimum of 1 year of experience with background in Microsoft Office applications to include… more
- AppleOne (Santa Barbara, CA)
- …and reputable organization in the Santa Barbara area has an immediate need for a Tier 1 Help Desk Technician. The individual in this role will support ... users at their locations as well division staff who are working remotely. The Tier 1 Help Desk Technician is responsible for installing and configuring… more
- BAE Systems (Bluemont, VA)
- …approximately 50 contractors and 30 government staff, and is a full-service help desk , including Tier 1 and Tier 2 functions. It focuses on first ... The ESD is a 24 x 7 Service Desk made up of both government and contractor...role, you will be working closely with the Service Desk Manager who is responsible for managing a team… more
- AppleOne (West Palm Beach, FL)
- A solutions platform has contract opportunities for remote Tier 1 Help Desk agents. Must have high speed internet through an ethernet cable and personal ... for routine user problems, referring more complex problems to Tier 2, Tier 3, supervisor, or other...related problem documentation. Prepares standard statistical reports, such as help desk incident reports. Position Requirements Include:… more
- BAE Systems (Bluemont, VA)
- …individuals to join one of new and expanding programs. BAE Systems is seeking Help Desk Specialists to support our customer in Bluemont, VA. This position ... for the client's employees and customers. The Enterprise Services Desk ( Help Desk ) is focused...hold a TS Clearance. Must be able to provide Tier 1 , IT support 24x7x365. (Most staff… more
- Ironbow (Chantilly, VA)
- …timeframe or escalate the call or ticket to the appropriate queue/group for resolution ( Tier 1 , Tier 2, Account Administration, Mobile Support, Asset ... The Tier I level support team will serve as...Information Technology or related field required. Minimum 2 years Help Desk Call Agent experience required. Must… more
- General Dynamics Information Technology (Chantilly, VA)
- …Staff (Jr - Full Performance)WATCH CENTER( Tier I) support, Computer Operator or Help Desk Analyst (Junior to Full Performance)Cyber Watch / Cyber Security ... Specialist (Junior to Full Performance)#OpportunityOwned#GDITCareers#GDITLife#WeAreGDITWe are GDIT. The people supporting some of the most complex government, defense, and intelligence projects across the country. We deliver. Bringing the expertise needed to… more
- ACS Solutions (Tysons Corner, VA)
- …monitoring, and problem resolution for client server, storage, network devices, mobile devices, etc. Supporting Tier 1 ( Help Desk ) and Tier 2 ... (Escalation) problem identification, diagnosis, by remaining actively engaged through successful resolution, and by communicating detailed status and analysis to agency management and internal customers. Configuring and managing Windows operating systems and… more
- 1 Source Consulting, Inc (Washington, DC)
- …15%In support of these users:Provide Tier 1 and Tier 2 Help Desk support to user community (phone, email or drive-by)Follow established ... Description: 1 Source is looking for a Service Desk Technician III to work collaboratively with other contractors and federal staff at the Department of Energy… more
- 1 Source Consulting, Inc (Washington, DC)
- …15%In support of these users:Provide Tier 1 and Tier 2 Help Desk support to user community (phone, email or drive-by)Follow established ... Description: 1 Source is looking for a Service Desk Technician II to work collaboratively with other contractors and federal staff at the Department of Energy… more
- NiSUS Technologies Corporation (Annapolis, MD)
- …Provides user notification of receipt of Web- or email-submitted requests. Logs and tracks inquiries using service request management database, and maintains history ... records and related documentation. Promptly categorizes, generates, routes and escalates, when necessary, customer requests that are escalated beyond their area of responsibility.All candidates must have an existing TS/SCI with poly to be considered. This is… more
- Leidos (Vienna, VA)
- Description Job Description: Leidos is seeking a Tier III Help Desk Engineer to work remotely supporting the DHMSM contract. The DHMSM program provides ... the MHS GENESIS DoD EHR system. Primary Responsibilities Provides Tier III project-level Service Desk functions to...reproduction and analysis of the issue Coordinate with the Tier 1 support center staff and/or ticket… more
- SNI Technology (Greeley, CO)
- SNI Technology's client located in Greeley, CO is immediately seeking to hire a Tier 1 Help Desk Specialist for an exciting contract opportunity. This ... client is seeking some temporary help on their help desk queue for Tier 1 technical support for the upcoming Fall semester. This position will… more
- Ad Hoc Team (Brownsville, MD)
- …and organizational skills in addition to the ability to manage assets and provide tier 1 level IT support to our internal clients.RequirementsAll work must be ... and tracking of equipment from departing team membersManaging software acquisitionProviding help desk support including creating tickets, updating and responding… more
- Creative Financial Staffing (Belmont, MI)
- Position: Help Desk - Tier 1 ABOUT THE COMPANY: Our client is an industry leader in safety technology and are located here in the Grand Rapids, MI area! ... for you! Preferred Experience: Bachelor's Degree (preferred not required) 1 -3 years of Help Desk /Tech...Degree (preferred not required) 1 -3 years of Help Desk /Tech Support experience. Experience troubleshooting hardware/software… more
- Red Arch Solutions (Chantilly, VA)
- …the daily activities of configuration and operation of IT systems. Provides Tier 1 problem identification, diagnosis and resolution of problems. Qualifications: ... support agencies (CSAs) and Combatant Commands (CCMDs). The CDF Data Warehouse will help the warfighter make informed decisions by supporting advanced AI/ML on all… more
