- Metasys Technologies, Inc. (Greenwood Village, CO)
- Overall Purpose: Tier 2/3 helpdesk support for field technicians using wireless connections with Windows laptops, Apple iPhones & iPads, and peripherals ... including printers and docking stationsRoles & Responsibilities: 1 ) Remote support of Windows XP, Windows 7, Windows 8, iOS2) Support for PC hardware, Apple iPads… more
- Insight Global (Mclean, VA)
- Job Description A client of Insight Global is looking for a Tier 1 Helpdesk to sit fully onsite in Tysons Corner, VA. They will be responsible for responding ... a Helpdesk setting Experience responding to tickets in ServiceNow Experience with Tier 1 helpdesk tasks such as password resets and email access Ability… more
- Insight Global (Atlanta, GA)
- …Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ . Skills and Requirements * 1 -3 years of experience in a helpdesk /desktop support ... a Help desk Support technician that will provide Level 1 support sitting in Atlanta, GA. You will be...monitoring. Occasional travel into the local office is expected, 1 time a week for the first month and… more
- Leidos (Reston, VA)
- …This role provides customer service representative support for customer Service Desk operations. This role requires an individual that is technical, customer oriented ... and familiar with using desktop software applications such as web browsing and client software, and IT Service Management software such as JIRA, ServiceNow, or Remedy. This individual should be detail oriented in order to capture customer inquiries… more
- Cayuse Holdings (Pendleton, OR)
- …USD $16.50 /Hr. Submit a Referral (https://careers-cayuseholdings.icims.com/jobs/1298/ tier - 1 .0- helpdesk -specialist/job?mode=apply&apply=yes&in\_iframe= 1 ... communication, resolution, and recovery of incidents not assigned to Tier 2. Enter datasets relative to the contract, compile,...Qualifications: + High School diploma or GED required + 1 year of Service/Help desk or customer service support… more
- SAIC (Fort Huachuca, AZ)
- **Description** SAIC is seeking a ** Tier 1 Helpdesk , onsite, at Ft Huachuca, AZ** to support the **US Army Enterprise Service Desk** to troubleshoot and ... remedy any Tier 1 Helpdesk issues such as email access and computer problems within a high-volume service desk environment. **NOTE: This position will… more
- TEKsystems (Owings Mills, MD)
- Description: This is a Tier 1 IT Helpdesk Technician role supporting one of our clients in the financial industry. This person will be supporting traders, ... executives. These individuals will be responsible for all standard IT helpdesk support duties (including internal and external calls). Additionally, the customer's… more
- Robert Half Technology (Nashville, TN)
- Description Robert Half is seeking a Contract Tier 1 Helpdesk Analyst to join our client's IT support team. As a Tier 1 Helpdesk Analyst, you ... where on-site support is not required. Requirements + Prior experience in a Tier 1 helpdesk or technical support role is beneficial but not mandatory.… more
- L3Harris (Dulles, VA)
- Job Title: Sr Assoc, Tier 1 HelpDesk Support-Engineering Services Job Code: 8942 Job Location : Dulles, VA Job Description : Sr Associate will be responsible ... for Tier I support for external US DoD, Fed/State/Local Government...guidance for routine troubleshooting before escalating to an appropriate Tier II Subject Matter Expert. + Maintaining 100% accurate… more
- Innovative Management & Technology Services (Rockville, MD)
- …standards. Also, manage Anti-Virus and Anti-Malware across all hosts. + Subtask 4.2.7 - Helpdesk Support: Provide Tier 1 support when needed, but primarily ... provides more advanced Tier 2 and Tier 3 support to the Helpdesk , addressing more complex technical issues and ensuring high levels of user satisfaction. +… more
- TEKsystems (Charlotte, NC)
- …Skills & Qualifications: - Customer service/call center experience + any electronic security/ tier 1 helpdesk or troubleshooting experience (2+ years) ... with any other large security integrator, would be helpful o Tier 1 helpdesk environment would be similar (programming/troubleshooting/computer work within… more
- Precise Systems, Inc. (Crane, IN)
- …experience is a big plus + Mobile device experience + Asset Management experience + Tier 1 helpdesk experience SCLS Language This position is covered by ... the Service Contract Labor Standard under a Wage Determination. Must be able to obtain and maintain a Secret security clearance. Due to the sensitivity of customer related requirements, US Citizenship is required. Precise Systems and its subsidiaries are… more
- Adams County Government (Brighton, CO)
- …Like In This Job Technical Helpdesk Associate I: This entry-level position ( Tier 1 ) will be responsible for providing excellent customer service skills with ... primary responsibility of the Technical Help Desk Associate I ( Tier 1 ) is to provide first-level hardware...scope of the job. More Qualifications for Success Technical Helpdesk Associate I: + Experience: One ( 1 )… more
- Bowery Farming (New York, NY)
- About the Role We are looking for an IT Specialist who will primarily be responsible for Tier 1 & 2 Helpdesk support for Bowery Farming. You'll be joining ... our IT support team to resolve trouble tickets efficiently and keep the queue triaged. You'll also be the friendly face of IT support on-site for our Bowery team. This will include on-boarding new staff, setting up new computers, and general equipment… more
- Bozeman Health (Bozeman, MT)
- …IT Helpdesk Technician will escalate to the appropriate higher tier resource when unable to resolve independently. Minimum Qualifications: + Associates Degree ... Position Summary: The Information Technology Helpdesk Technician resolves internal and external user problems...years' experience in an IT role; or possess a 1 Year IT Certifications (ie, Comptia A+/SEC+/NET+, Cisco CCNA,… more
- Chenega Corporation (Fort Belvoir, VA)
- Junior Helpdesk Support Services Specialist Ft. Belvoir, VA Join our Talent Network Junior Helpdesk Support Services Specialist Ft. Belvoir, VA C-CHR-24-047 ... TheJunior Helpdesk Support Services Specialist willprovide technical support services in...to the network. + Escalate the issue/problem to proper Tier 2 or 3 Support team members when the… more
- Zantech (Charleston, SC)
- …Selected candidate will augment client Human Resources Specialists in responding to Tier 1 inquiries received via multiple communications channels, including but ... and exciting work environment. Come join our team! Zantech is looking for a HR Helpdesk Specialist to directly support those on the front lines and overseas with the… more
- Commander, Navy Installations (Keyport, WA)
- Summary The primary purpose of this position is to provide Tier 1 assistance in technical support and training to users of software applications. Applications ... Commander, Navy Region Northwest (CNRNW) area. Responsibilities MAJOR DUTIES **Customer Service ** Tier 1 Phone Support **Work order assignment and management… more
- City of New York (New York, NY)
- …prioritizing incoming telephone, email and self-service requests for assistance from end-users - Tier 1 troubleshooting of technical issues on printers, PC, ... phone, email, Internet, VPN and local area network access - Maintain PC, Mobile and VOiP inventory -Supporting wireless mobile devices with connections/synchronization to email, calendars, and contacts -Escalating Help Desk issues, especially critical issues… more
- Proven IT (Duluth, GA)
- Help Desk Tier 1 Engineer Duluth, GA (http://maps.google.com/maps?q=3435+Breckinridge+Blvd+Duluth+GA+30096) Apply Job Type Full-time Description The Tier I ... This is the basic level of customer support. The Tier I Engineer is a generalist with a broad...Tier I aids support to the Proven IT Helpdesk which is the first line of support for… more
