- Metasys Technologies, Inc. (Greenwood Village, CO)
- Overall Purpose: Tier 2/3 helpdesk support for field technicians using wireless connections with Windows laptops, Apple iPhones & iPads, and peripherals ... including printers and docking stationsRoles & Responsibilities: 1 ) Remote support of Windows XP, Windows 7, Windows 8, iOS2) Support for PC hardware, Apple iPads… more
- Innovative Management & Technology Services (Rockville, MD)
- …standards. Also, manage Anti-Virus and Anti-Malware across all hosts. + Subtask 4.2.7 - Helpdesk Support: Provide Tier 1 support when needed, but primarily ... bonuses. We work with the best customers on-site at top government agencies. Job Title: Senior Systems Administration and...provides more advanced Tier 2 and Tier 3 support to the Helpdesk , addressing… more
- TEKsystems (Owings Mills, MD)
- Description: This is a Tier 1 IT Helpdesk Technician role supporting one of our clients in the financial industry. This person will be supporting traders, ... executives. These individuals will be responsible for all standard IT helpdesk support duties (including internal and external calls). Additionally, the customer's… more
- Robert Half Technology (Nashville, TN)
- …and maintaining end-user satisfaction. + Technical Leadership: Provide expert guidance and mentorship to Tier 1 and Tier 2 support analysts, assisting them ... Description Robert Half is currently seeking a Contract Tier 3 Helpdesk Analyst to join...the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online… more
- Robert Half Technology (Nashville, TN)
- Description Robert Half is seeking a Contract Tier 1 Helpdesk Analyst to join our client's IT support team. As a Tier 1 Helpdesk Analyst, you ... is not required. Requirements + Prior experience in a Tier 1 helpdesk or technical...the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online… more
- Robert Half Technology (Nashville, TN)
- …to hardware, software, and network systems, serving as an escalation point for Tier 1 support. + Ticket Resolution: Handle escalated support tickets, ensuring ... Description Robert Half is currently looking for a Contract Tier 2 Helpdesk Analyst to join our...the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online… more
- General Dynamics Information Technology (Washington, DC)
- …HELP DESK** **ANALYST WILL** **MAKE AN IMPACT:** + Providing program support as a Tier 1 .5 Service Desk Technician. + Delivering excellent customer service and ... issues for customer via chat, email, and deskside support. + Supporting Tier 1 on-site installation, implementation, maintenance, troubleshooting and repair of… more
- Innovative Management & Technology Services (Rockville, MD)
- …rapid and effective resolution of more complex technical issues that escalate beyond Tier 1 support. Qualifications: + Must possess an undergraduate degree in ... bonuses. We work with the best customers on-site at top government agencies. Job Title: Network Systems Engineer Location:...documentation, and operational security activities. + Subtask 4.2.7 - Helpdesk Support: Provide Tier 2 and … more
- UIC Government Services and the Bowhead Family of Companies (Washington, DC)
- …(DBPS) is responsible for the IT Help Desk, which includes the IT Call Center ( Tier 1 ), Tier 2 Deskside Support, and Systems Administration Team (SAT) ... center management services necessary to manage and maintain a multi- tier IT helpdesk call center to support...the contractor's legal duty to furnish information. 41 CFR 60- 1 .35(c) UIC Government Services (UICGS / Bowhead) provides innovative… more
- University of Miami (Coral Gables, FL)
- …+ Ensures adherence to best practices and service level commitments. + Delivers 1st Tier Service Desk support and 3rd Tier Procurement and Inventory support. + ... Acts as the primary liaison with Central IT Helpdesk . Provides Level II/III support. + Assists in procurement...have rapidly progressed to become one of the nation's top research universities and academic medical centers in the… more
- TEKsystems (Scott Air Force Base, IL)
- Description: Supporting USTRANSCOM, the Helpdesk Support position assists customers with questions and problems concerning computer systems, hardware and software. ... peripheral device issues using FAQs, knowledge base and other guides Provides Tier I support to end users for laptop/desktop/PC, applications, printers and… more
- ASM Global (Long Beach, CA)
- …according to what is best for the team, they live for opportunities to collaborate and make a difference, and they make us the # 1 Top Workplace in the area. ... data protection, disaster recovery, and failover procedures. Lead desktop and helpdesk support efforts, making sure all desktop applications, workstations, and… more
- TEKsystems (Chino, CA)
- Top Skills' Details 1 . MCSE and a Bachelors Degree Required 2. Tier 2 and Tier 3 ticket escalation coverage - computer hardware / Software / Server / ... of telecommunications lines and devices. Skills: Windows, MCSE, server, network, tier II/III technical support Additional Skills & Qualifications: The client has… more
- Northrop Grumman (Linthicum, MD)
- …networked environment. + General Linux troubleshooting. + End user support. + Ability to support tier 2 and 3 helpdesk tickets . + Experience operating under and ... IAM Level I certification (ex: Security+ CE) or greater is required on Day 1 ; maintaining the required certification will be a condition of continued employment. +… more
- Iowa State University (Ames, IA)
- …and phone support in response to instructor inquiries. + Solve tickets escalated from Tier 1 ( helpdesk ). + Strategically communicate with vendors of ... Application. Please be prepared to enter or attach the following: 1 ) Resume/Curriculum Vitae2) Letter of Application/Cover LetterIf you have...city of Ames was recently named one of the Top 10 cities in the US for campus life… more
- Linchpin Solutions, Inc. (Tampa, FL)
- …Specific Skillset + Continuously monitor network and space segment performance to provide customer tier 1 support as required. + Monitor and report on the ... hiring for a dynamic and experienced Satellite Technician. Clearance:Active DoD Top Secret Clearance with SCI eligibility determination Work Schedule:Onsite Shift… more
- Bowery Farming (New York, NY)
- …About the Role We are looking for an IT Specialist who will primarily be responsible for Tier 1 & 2 Helpdesk support for Bowery Farming. You'll be joining ... debt capital, and our products are sold in over 1 ,400 locations. Working at Bowery is more than just...to the appropriate teams. + You will stay on top of the latest innovations and developments in the… more
- TEKsystems (Charlotte, NC)
- …Skills & Qualifications: - Customer service/call center experience + any electronic security/ tier 1 helpdesk or troubleshooting experience (2+ years) ... - Experience working within Microsoft applications - Excel, Outlook, Word - RELIABLE - if they do not have a great work ethic, it will hurt the rest of the team. Need to be dependable for them to show up to work daily on time. - Need to have a good… more
- TEKsystems (Nashville, TN)
- …internal CoreCivic employee (either from one of the 60 facilities or Corporate), the Tier 1 Help Desk is responsible for taking these calls and troubleshooting ... Active directory, Servicenow, Desktop, Password reset, Hardware, Remote support, Helpdesk troubleshooting Top Skills Details: Help desk… more
- TEKsystems (Mobile, AL)
- … ticketing system, IT support entities and the end-user as to resolve incidents. Top Skills: 1 Windows Server 2 Virtualization experience (VMware) 3 Active ... Directory 4 Tier 3 troubleshooting Additional duties: Provides highest level of enterprise systems hardware/software maintenance and support Implement and… more
