- TEKsystems (Owings Mills, MD)
- Description: This is a Tier 1 IT Helpdesk Technician role with our client. The technician will be supporting traders, analysts and high level executives. ... These individuals will be responsible for all standard IT helpdesk support duties (including internal and external calls). Additionally, the customer's busy… more
- TEKsystems (Owings Mills, MD)
- Description: This is a Tier 1 IT Helpdesk Technician role at our financial customer. This person will initially be trained on either internal or external ... level executives. These individuals will be responsible for all standard IT helpdesk support duties (including internal and external calls). Additionally, the… more
- Insight Global (Circleville, OH)
- Job Description An Employer is looking for a Tier 1 Helpdesk candidate to work near Columbus, Ohio. This position is open due to a long term employee leaving ... Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ . Skills and Requirements * 1 -5 years working experience in helpdesk , desktop… more
- Leidos (Reston, VA)
- …This role provides customer service representative support for customer Service Desk operations. This role requires an individual that is technical, customer oriented ... and familiar with using desktop software applications such as web browsing and client software, and IT Service Management software such as JIRA, ServiceNow, or Remedy. This individual should be detail oriented in order to capture customer inquiries… more
- Bozeman Health (Bozeman, MT)
- …user access and a broad range of IT related questions and concerns. The IT Helpdesk Technician will escalate to the appropriate higher tier resource when ... field or a minimum two years' experience in an IT role; or possess a 1 Year...both hardware and application functionality. + Writes and updates IT documentation and articles. + Utilizes helpdesk … more
- SAIC (Fort Huachuca, AZ)
- **Description** SAIC is seeking a ** Tier 1 Helpdesk , onsite, at Ft Huachuca, AZ** to support the **US Army Enterprise Service Desk** to troubleshoot and ... remedy any Tier 1 Helpdesk issues such...includes high-end solutions in systems engineering and integration; enterprise IT , including cloud services; cyber; software; advanced analytics and… more
- Commander, Navy Installations (Keyport, WA)
- Summary The primary purpose of this position is to provide Tier 1 assistance in technical support and training to users of software applications. Applications ... Commander, Navy Region Northwest (CNRNW) area. Responsibilities MAJOR DUTIES **Customer Service ** Tier 1 Phone Support **Work order assignment and management… more
- City of New York (New York, NY)
- …prioritizing incoming telephone, email and self-service requests for assistance from end-users - Tier 1 troubleshooting of technical issues on printers, PC, ... to maintain and/or analyze operational data, and interact with external stakeholders. IT Operations leverages technology to enable MOCS staff to streamline New York… more
- Proven IT (Duluth, GA)
- …understand the inner workings. RESPONSIBILITIES + Tier I aids support to the Proven IT Helpdesk which is the first line of support for our customers + ... Help Desk Tier 1 Engineer Duluth, GA (http://maps.google.com/maps?q=3435+Breckinridge+Blvd+Duluth+GA+30096)...Tier I Engineer is responsible for various managed IT support related to onboarding and ongoing technical maintenance… more
- Robert Half Technology (Nashville, TN)
- Description Robert Half is currently seeking a Contract Tier 3 Helpdesk Analyst to join our client's IT support team. As a Tier 3 Helpdesk Analyst, ... + Technical Leadership: Provide expert guidance and mentorship to Tier 1 and Tier 2...evolving needs. Requirements Qualifications: + Extensive experience in a Tier 3 helpdesk or advanced technical support… more
- Robert Half Technology (Nashville, TN)
- …Robert Half is seeking a Contract Tier 1 Helpdesk Analyst to join our client's IT support team. As a Tier 1 Helpdesk Analyst, you will be the ... related to desktops, laptops, software applications, printers, and other IT peripherals. + Password Resets: Assist users with password...not required. Requirements Qualifications: + Prior experience in a Tier 1 helpdesk or technical… more
- Robert Half Technology (Nashville, TN)
- Description Robert Half is currently looking for a Contract Tier 2 Helpdesk Analyst to join our client's IT support team. As a Tier 2 Helpdesk ... and network systems, serving as an escalation point for Tier 1 support. + Ticket Resolution: Handle...escalated tickets. Requirements Qualifications: + Prior experience in a Tier 2 helpdesk or technical support role… more
- Applied Statistics & Management Inc. (Temecula, CA)
- …focus, and professionalism, while providing a personal experience to our customers. Tier I agents are responsible for advocating for and supporting clients via ... + Permanent Shift Options (after probationary period): 5:00am to 1 :30pm, 6:30am to 3:00pm or 8:30am to 5:00pm +...team atmosphere and collaboration! + Growth Opportunities! + The Tier I group is often the 'picking grounds' for… more
- City of New York (New York, NY)
- …The Bureau of Business Information Technology (BIT) seeks to hire one ( 1 ) IT Service Management Specialist to provide Tier I Technical support to all DEP ... in the country, with nearly 6,000 employees. We deliver 1 . 1 billion gallons of high-quality drinking water...(BIT) is responsible for providing quality business, technical and IT system support to our users. This commitment is… more
- University of Miami (Coral Gables, FL)
- … Procurement and Inventory support. + Acts as the primary liaison with Central IT Helpdesk . Provides Level II/III support. + Assists in procurement processes and ... Monitors SLA/KPI performance and manages incident escalations. + Oversees Helpdesk software and IT inventory management. +...College Rankings. Bascom Palmer Eye Institute is ranked the # 1 eye hospital in the USA and offers some… more
- ECPI University (North Charleston, SC)
- …issues information and analyze the symptoms and figure out the underlying problem. + Escalate helpdesk requests to tier 2 and tier 3 personnel. + Assist ... more about how you can help people improve their lives through education. The IT Support role helps support users with a wide range of desktop operating systems,… more
- HOK (Kansas City, MO)
- …staff in the proper scheduling and use of technology in conference rooms. . Tier 1 support for mobile phones, headsets, personal storage devices and other ... We are currently seeking an IT Student Intern to join our team in...in another location to test connectivity. . Assist with Helpdesk tickets pertaining to RDP restarts/power on in the… more
- Environmental Protection Agency (Washington, DC)
- …with Section 508 of the Rehabilitation Act for all Web applications; Provides Tier I Virtual Helpdesk Support for websites and provides technical interface ... web development and information security. OIT oversees and manages both the IT security and records management programs. Additionally, OIT performs all information… more
- Environmental Protection Agency (Washington, DC)
- …with Section 508 of the Rehabilitation Act for all Web applications; Provides Tier I Virtual Helpdesk Support for websites and provides technical interface ... web development and information security. OIT oversees and manages both the IT security and records management programs. Additionally, OIT performs all information… more
- Precise Systems, Inc. (Crane, IN)
- …experience is a big plus + Mobile device experience + Asset Management experience + Tier 1 helpdesk experience SCLS Language This position is covered by ... exceptional service and the Precise solution. We are currently seeking a IT Assistant Contract Technical Representative to support our customer in Crane, IN.… more