- Black Bear Technology Solutions, LLC (Pocatello, ID)
- Title: Tier 1 Help Desk ...+ Receive customer IT queries by multiple methods (phone, self- service , etc.) + Provide the necessary information in the ... Secret Job Description: Black Bear Technology seeks a cleared Tier 1 Help Desk Support...+ Strong interpersonal skills + Advanced understanding of IT Service Management processes + Must have a current Top… more
- Idaho Division of Human Resources (Boise, ID)
- …Technology Services Division is seeking a customer service centered candidate for the Tier 1 Support Team. This position serves a vital role supporting staff ... Posting End Date: 2024/04/28 Category: IT And Computers Sub Category: Customer Service Work Type: Full Time Remote: Flexible Hybrid Location: Boise, ID, United… more
- SHI (Boise, ID)
- …weekly timesheets. + Align with leadership and organization initiatives. + Mentor/Train lower tier engineering employees and service desk employees. + ... with business objectives. + Contribute, develop, and take lead on service improvement initiatives, collaborating with internal/external customer and ensuring timely… more