- Insight Global (Tampa, FL)
- …engineering client is looking for a Help desk Support technician that will provide Level 1 and 2 support sitting in Tampa, FL. You will be responsible for ... Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ . Skills and Requirements * 1 -3 years of experience in a helpdesk /desktop support… more
- Bowery Farming (New York, NY)
- …Role We are looking for an IT Specialist who will primarily be responsible for Tier 1 & 2 Helpdesk support for Bowery Farming. You'll be joining our IT ... leaders with $647M in equity and debt capital, and our products are sold in over 1 ,400 locations. Working at Bowery is more than just a job. It's a chance to make… more
- Cayuse Holdings (Pendleton, OR)
- …USD $16.00 /Hr. Submit a Referral (https://careers-cayuseholdings.icims.com/jobs/1162/ tier - 1 .0- helpdesk -specialist/job?mode=apply&apply=yes&in\_iframe= 1 ... communication, resolution, and recovery of incidents not assigned to Tier 2 . Enter datasets relative to the...**Qualifications** + High School diploma or GED required. + 1 year of Service/Help desk or customer service support… more
- Innovative Management & Technology Services (Rockville, MD)
- …Also, manage Anti-Virus and Anti-Malware across all hosts. + Subtask 4. 2 .7 - Helpdesk Support: Provide Tier 1 support when needed, but primarily provides ... more advanced Tier 2 and Tier 3 support to the Helpdesk , addressing more complex technical issues and ensuring high levels of user satisfaction. +… more
- Chenega Corporation (Fort Belvoir, VA)
- Junior Helpdesk Support Services Specialist Ft. Belvoir, VA Join...to the network. + Escalate the issue/problem to proper Tier 2 or 3 Support team members ... our Talent Network Junior Helpdesk Support Services Specialist Ft....systems or components in the data center within two ( 2 ) hours during the normal duty day. + Participate… more
- Robert Half Technology (Nashville, TN)
- …end-user satisfaction. + Technical Leadership: Provide expert guidance and mentorship to Tier 1 and Tier 2 support analysts, assisting them in resolving ... Description Robert Half is currently seeking a Contract Tier 3 Helpdesk Analyst to join...support team. + Collaboration with Other Teams: Collaborate with Tier 2 and Tier 3… more
- Robert Half Technology (Nashville, TN)
- Description Robert Half is currently looking for a Contract Tier 2 Helpdesk Analyst to join our client's IT support team. As a Tier 2 Helpdesk ... and network systems, serving as an escalation point for Tier 1 support. + Ticket Resolution: Handle...escalated tickets. Requirements Qualifications: + Prior experience in a Tier 2 helpdesk or technical… more
- Robert Half Technology (Nashville, TN)
- Description Robert Half is seeking a Contract Tier 1 Helpdesk Analyst to join our client's IT support team. As a Tier 1 Helpdesk Analyst, you ... self-reliant. + Escalation: Escalate complex or unresolved issues to Tier 2 or Tier 3...is not required. Requirements + Prior experience in a Tier 1 helpdesk or technical… more
- L3Harris (Dulles, VA)
- Job Title: Sr Assoc, Tier 1 HelpDesk Support-Engineering Services Job Code: 8942 Job Location : Dulles, VA Job Description : Sr Associate will be responsible ... for Tier I support for external US DoD, Fed/State/Local Government...Visio, Power Point. Qualifications : + Bachelor's Degree with 2 years of prior related experience. In lieu of… more
- Applied Statistics & Management Inc. (Temecula, CA)
- …focus, and professionalism, while providing a personal experience to our customers. Tier I agents are responsible for advocating for and supporting clients via ... time off as needed) Desirable Experience and Education + 2 + years in a Customer Service role or Call...+ Permanent Shift Options (after probationary period): 5:00am to 1 :30pm, 6:30am to 3:00pm or 8:30am to 5:00pm +… more
- TEKsystems (Charlotte, NC)
- …Qualifications: - Customer service/call center experience + any electronic security/ tier 1 helpdesk or troubleshooting experience ( 2 + years) - Experience ... with any other large security integrator, would be helpful. o Tier 1 helpdesk environment would be similar (programming/troubleshooting/computer work within… more
- City of New York (New York, NY)
- …resolution. The Bureau of Business Information Technology (BIT) seeks to hire one ( 1 ) IT Service Management Specialist to provide Tier I Technical support ... remotely located. Escalates more complex and impactful issues to Tier II III support team. Troubleshoot to resolve technical...operations; 3. Education and/or experience which is equivalent to " 1 " or " 2 " above. Additional Information The… more
- ManpowerGroup (Raleigh, NC)
- …of the general/technical aspects of a Tier 1 (non-IT) Help Desk. + 2 -3 years of work experience in a helpdesk or call center environment. + Experience ... Customer Support Representative Call Center/ Tier 1 Help Desk (Non-IT) 6+...+ 3rd shift Sun-Thurs + Shifts: 1st 6-2pm, 2nd 2 -10pm, 3rd 10pm- 6am Responsibilities: + Point of contact… more
- Innovative Management & Technology Services (Rockville, MD)
- …improvement projects, maintenance documentation, and operational security activities. + Subtask 4. 2 .7 - Helpdesk Support: Provide Tier 2 and Tier 3 ... resolution of more complex technical issues that escalate beyond Tier 1 support. Qualifications: + Must possess...+ Must possess or be able to obtain a Tier 2 Public Trust clearance. Tools and… more
- Newtown Savings Bank (Newtown, CT)
- …CT. The role has a remote option of one day per week. PRIMARY RESPONSIBILITIES + Tier 2 Help Desk support. Provides technical support to users by analyzing and ... functions with others in the department as required. + Tier 2 and backup support/coverage for all...site layout, design, content, security, and workflow development. + Tier 1 support and software deployment for… more
- UIC Government Services and the Bowhead Family of Companies (Washington, DC)
- …Support (DBPS) is responsible for the IT Help Desk, which includes the IT Call Center ( Tier 1 ), Tier 2 Deskside Support, and Systems Administration Team ... center management services necessary to manage and maintain a multi- tier IT helpdesk call center to support...the contractor's legal duty to furnish information. 41 CFR 60- 1 .35(c) UIC Government Services (UICGS / Bowhead) provides innovative… more
- San Jose State University (San Jose, CA)
- …Reporting to the Sr. Director, this position serves as the Customer Service Specialist Tier 2 point of contact. The position will receive inbound escalation from ... Tier 1 support staff, students, staff, prospective...messages, and emails on product questions. + Provide technical Tier 2 troubleshooting, and problem resolution. +… more
- ECPI University (North Charleston, SC)
- …support issues information and analyze the symptoms and figure out the underlying problem. + Escalate helpdesk requests to tier 2 and tier 3 personnel. + ... be an equal opportunity employer. Join our Talent Community! (https://careers-ecpiuniversity.icims.com/jobs/10329/it-support/job?mode=apply&apply=yes&in\_iframe= 1 &hashed=-336114574) Requisition ID2024-10329 # of Openings1 Employment StatusFull Time… more
- Public Consulting Group (VA)
- …of the system for end users and administrators as needed. + Provide Tier 2 or 3 support via Zendesk ( helpdesk ) for EDPlan Innovations. + Ability to manage ... to improve lives. Founded in 1986, PCG employs approximately 2 ,000 professionals throughout the US-all committed to delivering solutions...requests, and evolve our services based on training and helpdesk feedback.o Serve as a main point of contact… more
- SAIC (Nashville, TN)
- …+ Associates and one ( 1 ) years or more of related experience; two ( 2 ) additional years of experience accepted in lieu of degree + Experience in Tier ... of Engineers (USACE) Revolutionary IT Services (RITS)** to provide second- tier support to end-users for PC, server, mainframe applications,...support. **NOTE: Must be willing to travel within a 2 hour radius, to other USACE locations, during work… more