- INTECON (Fort Huachuca, AZ)
- …Active DOD Security Clearance Required (Secret or Higher) Job Role: EKMS / KMI - Tier 2 Help Desk Technician Location: Onsite - Fort Huachuca, Arizona ... Range: $45-70K Job Posting Estimated Close Date: 5/1/2024 INTECON is seeking a full-time Tier 2 Help Desk Technician at Ft. Huachuca, AZ. This position… more
- PingWind INC (Cuba, NM)
- Tier 2 - Help Desk Guantanamo Bay Cuba, NM (http://maps.google.com/maps?q=Guantanamo+Bay+Cuba+NM) Job Type Full-time Description Location:Guantanamo Bay ... Required Experience: 2 -5 Years PingWind is looking for a Tier 2 - Help Desk Technician who also knows VTC systems to work out of US Naval Base… more
- ManTech (Herndon, VA)
- …opportunities for advancement. Currently, ManTech is seeking a motivated, career and customer-oriented ** Tier 2 Help Desk Support Services Specialist ... where our employees come first. At ManTech International, you'll help protect our national security while working on innovative...If unable to diagnose problem, will work with Service Desk management or Tier 3 to diagnose… more
- CACI International (Arlington, VA)
- …integrated personnel and pay system ever deployed!" The CACI Team is looking for a Senior Tier 2 Help Desk Analyst to fill a position in Arlington, VA. ... the management of the overall Tier II team and directly manage Tier II help desk professionals. + Conduct analysis of problems and provide resolution to… more
- Kaizen Approach, Inc (Annapolis Junction, MD)
- …tickets at lowest level of support + Experience in receiving, triage and route tickets to Tier 2 Help Desk according and compile and organize data ... Desk Specialist to provide 24x7 Help Desk support as defined by first response/ Tier ...or more team members and monitor performance + Two ( 2 ) years demonstrated Help Desk … more
- Kaizen Approach, Inc (Linthicum, MD)
- …with COTS and GOTS applications + Experience providing Tier 1 or Tier 2 Help Desk support + Experience troubleshooting through technical directories ... your contributions? We are currently looking to hire a Help Desk Specialist to support our very...very mission-focused customer. In this role you will provide Tier 1 support to end users by utilizing various… more
- TAD PGS, Inc. (Laurel, MD)
- … Desk Techniciansfor a leading Company located inLaurel, MD. These are Tier 2 level help desk positions. US Citizenship Required **Must be able to ... obtain a clearance: https://www.tadpgs.com/obtain\_security\_clearance We are seeking an IT Help Desk Technician to help ...Criteria: + Must have at least 4 years related Tier 2 Enterprise IT Technical support experience… more
- ProSphere Tek (Forest Park, GA)
- …a Planned Systems International (PSI) joint venture, is seeking a skilled Computer Network Support Help Desk Tier 1& 2 .The purpose of this overall project ... HRDepartment@plan-sys.com , or by dialing ###. **Location** _US-GA-Forest Park_ **Posted Date** _2 months ago_ _( 2 /16/2024 7:44 PM)_ **_Job ID_** _2024-10491_ more
- Newtown Savings Bank (Newtown, CT)
- …Newtown, CT. The role has a remote option of one day per week. PRIMARY RESPONSIBILITIES + Tier 2 Help Desk support. Provides technical support to users ... to install new hardware and to respond to escalated Help Desk issues that cannot be resolved...functions with others in the department as required. + Tier 2 and backup support/coverage for all… more
- ACI Federal (Laurel, MD)
- …Company located in Laurel, MD. These are Tier 2 and Tier 3 level help desk positions. US Citizenship Required Candidate** **MUST HAVE** **and be able ... Help Desk Technician EOE Statement We... Help Desk Technician EOE Statement We are an equal...Hiring Criteria:** Must have at least 4 years related Tier 2 Enterprise IT Technical support experience… more
- Robert Half Technology (Oak Brook, IL)
- Description We have an exciting opportunity available for a Tier 2 Help Desk Support specialist to join our client's IT team onsite in Oakbrook, IL. This ... and Office 365 platforms, and possess expertise in troubleshooting and resolving Tier 2 issues with little to no supervision. Responsibilities: 1. Provide prompt… more
- CACI International (Hanover, MD)
- …and using IT systems + Provide Tier 1 ( Help Desk ) and Tier 2 (Escalation) problem identification, diagnosis and resolution of problems + Perform ... ServiceNow System Administrator ( Tier 1/ 2 ) Job Category: Information Technology...of configuration and operation of IT systems + Provide Tier 1 ( Help Desk ) problem… more
- EPS Corporation (Shaw AFB, SC)
- …or replacement of existing hardware and software + The Systems Administrator will also provide Tier 2 Help Desk duties for tickets escalated ... QualificationsRequired Certifications + DoD 8570 IAT Level 2 (Security+) or higher; AND + Citrix Certified Associate ‐ Virtualization (CCA‐V) OR Citrix Certified… more
- TEKsystems (Washington, DC)
- …and quality standards training for the Tier 1 team. Collaborates with Tier 2 to ensure proper escalations, smooth transition and follow through on ... and tracking all customer IT contacts to the Service Desk . The Tier 1 Lead is responsible...to meet user needs under normal conditions. Skills: Service desk , Customer service, Help desk … more
- C4 Planning Solutions, LLC (Camp Pendleton North, CA)
- Position Title: Tier I Help Desk Analyst...issues are being actively addressed. + Elevate requests to Tier 2 , System Integrators, and Tier ... point of entry for support requests within the 24/7 Tier 1 service desk at the Support...requests from Fleet Marine Forces and other DoD Agencies, help ascertain the nature of the request and attempt… more
- RightDirection Technology Solutions LLC (Washington, DC)
- Help Desk Tier II Desktop...years of overall IT experience, and at least two ( 2 ) years' experience supporting all phases of desktop support to ... Specialist - Cleared Washington, DC (http://maps.google.com/maps?q=Washington+DC) Description The Help Desk Tier II Desktop Specialist shall support the HR … more
- ManTech (Glen Burnie, MD)
- …for advancement. Currently, ManTech is seeking a motivated, career and customer-oriented **Senior** ** Tier 1 Help Desk Support Services Specialist** to join ... + May provide training and guidance to more junior help desk personnel. + Provides resolutions to...call or ticket to the appropriate queue/group for resolution ( Tier 2 , Account Administration, Mobile Support, Asset… more
- L3Harris (Dulles, VA)
- Job Title: Sr Assoc, Tier 1 HelpDesk Support-Engineering Services Job Code: 8942 Job Location : Dulles, VA Job Description : Sr Associate will be responsible for ... Tier I support for external US DoD, Fed/State/Local Government...full time. As an essential member of the Service Desk team, individual will engage customers with a professional… more
- General Dynamics Information Technology (Quantico, VA)
- …some of the world's most complex technical challenges. The Navy **NCIS** team is searching for ** Help Desk Analyst - Tier I** to join their program in ... Be Able to Obtain:** Top Secret/SCI **Public Trust/Other Required:** None **Job Family:** Help Desk **Skills:** End User Support,ITSM,Remedy Help Desk… more
- ManTech (Herndon, VA)
- …out of the ordinary issues for users. If unable to diagnose problem, will work with Help Desk Management to diagnose and resolve problem. + Responds to tier ... Currently, ManTech is seeking a motivated, career and customer-oriented ** Tier 3 Service Desk Journeyman Engineer** to...technical guidance and knowledge base articles / content to Tier 1 and Tier 2 … more