- INTECON (Fort Huachuca, AZ)
- …Active DOD Security Clearance Required (Secret or Higher) Job Role: EKMS / KMI - Tier 2 Help Desk Technician Location: Onsite - Fort Huachuca, Arizona ... Range: $45-70K Job Posting Estimated Close Date: 5/1/2024 INTECON is seeking a full-time Tier 2 Help Desk Technician at Ft. Huachuca, AZ. This position… more
- PingWind INC (Cuba, NM)
- Tier 2 - Help Desk Guantanamo Bay Cuba, NM (http://maps.google.com/maps?q=Guantanamo+Bay+Cuba+NM) Job Type Full-time Description Location:Guantanamo Bay ... Required Experience: 2 -5 Years PingWind is looking for a Tier 2 - Help Desk Technician who also knows VTC systems to work out of US Naval Base… more
- Kaizen Approach, Inc (Annapolis Junction, MD)
- …tickets at lowest level of support + Experience in receiving, triage and route tickets to Tier 2 Help Desk according and compile and organize data ... Desk Specialist to provide 24x7 Help Desk support as defined by first response/ Tier ...or more team members and monitor performance + Two ( 2 ) years demonstrated Help Desk … more
- Kaizen Approach, Inc (Linthicum, MD)
- …with COTS and GOTS applications + Experience providing Tier 1 or Tier 2 Help Desk support + Experience troubleshooting through technical directories ... your contributions? We are currently looking to hire a Help Desk Specialist to support our very...very mission-focused customer. In this role you will provide Tier 1 support to end users by utilizing various… more
- TAD PGS, Inc. (Laurel, MD)
- … Desk Techniciansfor a leading Company located inLaurel, MD. These are Tier 2 level help desk positions. US Citizenship Required **Must be able to ... obtain a clearance: https://www.tadpgs.com/obtain\_security\_clearance We are seeking an IT Help Desk Technician to help ...Criteria: + Must have at least 4 years related Tier 2 Enterprise IT Technical support experience… more
- ProSphere Tek (Forest Park, GA)
- …a Planned Systems International (PSI) joint venture, is seeking a skilled Computer Network Support Help Desk Tier 1& 2 .The purpose of this overall project ... HRDepartment@plan-sys.com , or by dialing ###. **Location** _US-GA-Forest Park_ **Posted Date** _3 months ago_ _( 2 /16/2024 7:44 PM)_ **_Job ID_** _2024-10491_ more
- Insight Global (Seattle, WA)
- …own transportation to work. This position will serve as a contact for level 2 support, serve as a contact for users having problems using computer software, ... support. Experience rolling out laptops is required. Jira service desk will be the new platform for ticketing, so...experience : implementing SOX across the organization Jira Service Desk - required Experience rolling out laptops: 700 Laptop roll… more
- Newtown Savings Bank (Newtown, CT)
- …Newtown, CT. The role has a remote option of one day per week. PRIMARY RESPONSIBILITIES + Tier 2 Help Desk support. Provides technical support to users ... to install new hardware and to respond to escalated Help Desk issues that cannot be resolved...functions with others in the department as required. + Tier 2 and backup support/coverage for all… more
- IQVIA (Bethlehem, PA)
- …investigator sites and monitors to resolve issues resulting from transaction + Failures or resulting from Tier 2 Help Desk calls + Implementation of new ... ticket and data change request reviews + Receipt of Tier 2 Helpdesk requests from investigator sites,...break-down and disseminate information as it pertains to complex Help Desk processes and procedures + Proficient… more
- SAIC (Huntsville, AL)
- …Provide FSR support as requested by the customer. + Offer Tier 1 and Tier 2 help desk support, resolving basic customer issues and escalating more ... **Huntsville, AL.** This role involves providing classroom instruction, technical support, and help desk services. FSR shall provide operational support and… more
- State of Michigan (Lansing, MI)
- …1 Security help desk resources and serve as primary resource for Tier 2 Security help desk . + Administer access for SIGMA non production ... towards continuous improvement of SIGMA's functionality, providing training and help desk resources to users. As an...are available to apply for reimbursement of up to $ 2 ,000 a year for education and training for college… more
- CACI International (Hanover, MD)
- …and using IT systems + Provide Tier 1 ( Help Desk ) and Tier 2 (Escalation) problem identification, diagnosis and resolution of problems + Perform ... ServiceNow System Administrator ( Tier 1/ 2 ) Job Category: Information Technology...of configuration and operation of IT systems + Provide Tier 1 ( Help Desk ) problem… more
- Amentum (Burlington, VT)
- …With your fantastic attention to detail and follow-through, you will provide Tier 2 IT help desk support, assisting with hardware and software ... Degree, and at least 1 year of IT-related support experience, preferably in a help - desk or customer support role + Or High school diploma/GED, and at least 5… more
- EPS Corporation (Shaw AFB, SC)
- …or replacement of existing hardware and software + The Systems Administrator will also provide Tier 2 Help Desk duties for tickets escalated ... QualificationsRequired Certifications + DoD 8570 IAT Level 2 (Security+) or higher; AND + Citrix Certified Associate ‐ Virtualization (CCA‐V) OR Citrix Certified… more
- ManTech (Herndon, VA)
- …opportunities for advancement. Currently, ManTech is seeking a motivated, career and customer-oriented ** Tier 2 Service Desk Senior Analyst** to join our ... + May provide training and guidance to more junior help desk personnel. + Provides resolutions to...3 to diagnose and resolve problem. + Responds to Tier 2 trouble tickets. + Ensures problem… more
- Leidos (Rockville, MD)
- …Looking for an opportunity to make an impact!! Leidos currently has an opening for a Help Desk Analyst ( Tier 1). This is an exciting opportunity to use ... Nuclear Regulatory Commission (NRC). In this mission we provide Tier 1 Help Desk Support...120 days after the hire date. + Knowledge in 2 **OR** more of the following: Windows, MS Office,… more
- C4 Planning Solutions, LLC (Camp Pendleton North, CA)
- Position Title: Tier I Help Desk Analyst...issues are being actively addressed. + Elevate requests to Tier 2 , System Integrators, and Tier ... point of entry for support requests within the 24/7 Tier 1 service desk at the Support...requests from Fleet Marine Forces and other DoD Agencies, help ascertain the nature of the request and attempt… more
- RightDirection Technology Solutions LLC (Washington, DC)
- Help Desk Tier II Desktop...years of overall IT experience, and at least two ( 2 ) years' experience supporting all phases of desktop support to ... Specialist - Cleared Washington, DC (http://maps.google.com/maps?q=Washington+DC) Description The Help Desk Tier II Desktop Specialist shall support the HR … more
- NuAxis Innovations (San Francisco, CA)
- ** Tier II Service Desk Specialist** Location...or later. + Certifications in ITIL v3 Foundations + Help Desk Institute's HDA* certification. + Customer ... NOW! We are currently seeking a talented and motivated ** Tier II Service Desk Specialist** for a...2007 or later Certifications in ITIL v3 Foundations or Help Desk Institute's HDA* certification or Customer… more
- ManTech (Glen Burnie, MD)
- …for advancement. Currently, ManTech is seeking a motivated, career and customer-oriented **Senior** ** Tier 1 Help Desk Support Services Specialist** to join ... + May provide training and guidance to more junior help desk personnel. + Provides resolutions to...call or ticket to the appropriate queue/group for resolution ( Tier 2 , Account Administration, Mobile Support, Asset… more