- Novo Nordisk Inc. (West Lebanon, IN)
- …controls and technologies to ensure business continuity Train other staff and stakeholders, as needed IT Support Tier 2 and 3, including projects ... Manufacture network and other manufacturing systems. This position provides Tier 2 and 3 support ,...support : Documents, tracks and monitors the IT service delivery and incidents to ensure a timely… more
- American Honda Motor Co Inc (Marysville, OH)
- …you to join our team to Bring the Future!Job PurposeThis job will focus on resolving Tier 2 payroll inquiries. IE, inquiries the HR Contact Center is unable to ... resolve. If the inquiry requires Tier 3 support or is assigned to the wrong service team, assign the inquiry to the appropriate team or… more
- Bering Straits Native Corporation (Washington, DC)
- …DC. The ideal candidate for this job will serve as a Security Administrator/ Tier 2 within the federal client's Security Operations Center. A highly-motivated ... Technical and Program Management Services, Information Technology, and Logistics Services and Support . BGS is currently seeking a Cyber Security Analyst for a… more
- Dexian - DISYS (Denver, CO)
- … IT Technician provides Tier 1 (first line support ) and occasional Tier 2 support for the City staff by phone, in-person, email and via ... Dexian has been engaged to find and IT Technician for immediate assignment with a city...organization.Scope of Responsibilities:Provides Tier 1 and occasional Tier 2 support to end-users… more
- Percepta (Houston, TX)
- IT Support Services TechnicianAt Percepta, we bring...tracking of all Service Desk requests and for providing tier 1 and 2 technical support . ... first-class service across each market we support . As a IT Support ...phone and ticket requests for technical assistance and perform tier 1 and 2 troubleshooting and analysis.Incident… more
- Viva USA, Inc. (Phoenix, AZ)
- …Knowledge in: Service request management Service request tracking software Thorough understanding of IT Tier I support and escalation procedures Thorough ... An Associate's degree or one year of experience in IT support (or equivalent working experience) is...4 years job related work experience or Associate's and 2 years job related work experience Notes: 1st Shift… more
- ASSA ABLOY Americas (Berlin, CT)
- …different perspectives and experiences.ASSA ABLOY, Berlin, CT, has an immediate need for an experienced Tier 2 IT TechOps Analyst with the desire to work in ... a plus Education: A bachelor's in Information Technology, or related field, or equivalent work experience. Experience: 2 - 3 Years of IT Support Experience more
- George Washington University (Washington, DC)
- …peripherals, etc.-Coordinates service requests including AV support and faculty technology training-Provide expert tier 2 and tier 3 support in a ... collaboration with both University stakeholders and external vendors.This experienced technical support position provides enhanced and complex technology support … more
- Creative Financial Staffing (Denver, CO)
- IT Field Technician MUST TRAVEL 50% About the Company:*Employees...and time management skills What you will bring: Provide tier 1 and 2 level support ... bonus Day to Day: Bachelor's Degree in Computer Science OR related field experience 2 years or more of Network Administration OR willing to learn. Experience working… more
- Bering Straits Native Corporation (Aberdeen, MD)
- …Technicians in the event that an incident or request cannot be resolved at the Tier 2 level.Troubleshoot and resolve user incidents and requests dealing with OPM ... Support services to the government user community.Respond to IT incidents and requests received from Remedy tickets escalated...Operating Procedures (SOP).Answer phone calls when directed by the Tier 2 Lead Manager during peak hours… more
- DCS Corp (Las Vegas, NV)
- …or escalating the call or ticket to the appropriate queue/group for resolution ( Tier 2 , Account Administration, Mobile Support , Asset Management, Training ... support for the 53 WG and 96 TW missions. The 53rd WTSS IT support covers full lifecycle IT from concept, to deployment, day-to-day operations /… more
- eXcell (Hudson, MA)
- …move under EC guidance BackUp / BAR Support : Escalate unresolved issues to Tier 2 or 3 specialist or client BaR contacts Coordinate tasks with other ... more than just a number. Our employee relationship managers support you throughout your engagement, providing career guidance and...PRD OS and H / W break-fix in an IT data center environment (production and pre-prod) Monitor ticket… more
- ConsultNet (Beverly Hills, CA)
- …troubleshooting and/or maintaining software and hardware installations, upgrades and related activities. Tier 2 level experience Must be a customer service ... IT Asset Inventory and assist in acquisition, deployment, support , and retiring of IT assets based on established IT Life Cycle managementProvides… more
- Computer World Services (CWS)Corporation (Bethesda, MD)
- …* ITIL 4 Certification (Preferred) Security Clearance * Public Trust Moderate ( Tier 2 ) Other (Travel, Work Environment, DoD 8570 Requirements, Administrative ... Information Technology (CIT) Operations Management Services (OMS) project. CIT requires support for information technology ( IT ) service monitoring and continuous… more
- Computer World Services (CWS)Corporation (Bethesda, MD)
- …Work Statements. * ITIL 4 (Preferred) Security Clearance * Public Trust Moderate ( Tier 2 ) Other (Travel, Work Environment, DoD 8570 Requirements, Administrative ... Information Technology (CIT) Operations Management Services (OMS) project. CIT requires support for information technology ( IT ) service monitoring and continuous… more
- GXO (Memphis, TN)
- …disability and more. What you'll do on a typical day: Troubleshoot and resolve Tier 2 and 3 escalated technical issues Maintain and manage workload through ... technology, investing hundreds of millions of dollars every year in IT . As Deskside Support Technician II, you will be responsible for supporting and… more
- Computer World Services (CWS)Corporation (Bethesda, MD)
- …(CBCP) or equivalent certification preferred Security Clearance * Public Trust Moderate ( Tier 2 ) Other (Travel, Work Environment, DoD 8570 Requirements, ... Information Technology (CIT) Operations Management Services (OMS) project. CIT requires support for information technology ( IT ) service monitoring and continuous… more
- Northeast Georgia Health System, Inc (Gainesville, GA)
- …escalates any readiness issues that cannot be resolved to a higher level Tiered Huddle ( Tier 2 or 3)Leads the team toward documented procedures and standard work ... a highly, productive team. Prior experience providing production level support and/or development in business intelligence (BI)/enterprise data warehouse (EDW)… more
- George Washington University (Washington, DC)
- …highly-ranked programs in the health and biomedical sciences. With dozens of top- tier residency programs, SMHS is a competitive and esteemed destination for medical ... the nation. This senior level position focuses on providing research program support and pre-award and post-award management on behalf of the Biochemistry… more
- Creative Financial Staffing (Greenfield, IN)
- …workflows between Network Administrators and Server Administrators. Further, serving as a tier 2 troubleshooting escalation to the Network Administrator team. ... a wide range of tickets. Essential Job Functions NetAdmin Tier 2 escalation point. Design, configure, implement,...and maintains technical reference documentation to be used in support and training of Information Technology ( IT )… more
