- Mindbank Consulting Group, LLC (Arlington, VA)
- Mindbank Consulting Group has anticipated needs for Tier I Help Desk Technicians to support a Navy client in Arlington, Virginia . Candidates must have an active ... is based on each candidate's skills and professional experience. Tier I Helpdesk Technician Responsibilities: Provide in person or...a helpdesk environment. Must have detailed knowledge of IT service management (ITSM) and help desk tools.… more
- Mindbank Consulting Group, LLC (Arlington, VA)
- …our client s location in Arlington, VA , and is a long-term contract. This service desk welcomes technically skilled candidates who are team-oriented and have a ... Mindbank Consulting Group has an immediate need for a Tier III Help Desk Technician with an...desk environment. 4. Demonstrated ability to communicate orally and in writing; must have a positive customer service … more
- Bering Straits Native Corporation (Aberdeen, MD)
- …community.Respond to IT incidents and requests received from Remedy tickets escalated by the Tier 1 Service Desk .Create Remedy tickets for incidents and ... updates to Remedy work logs to be viewed by Service Desk Analysts and by the user...an incident or request cannot be resolved at the Tier 2 level.Troubleshoot and resolve user incidents… more
- Dexian - DISYS (Denver, CO)
- …not viable options.The IT Technician provides Tier 1 (first line support) and occasional Tier 2 support for the City staff by phone, in-person, email and via ... IT Service Management (ITSM) system. Will perform a variety of...communicating devices for the entire organization.Scope of Responsibilities: Provides Tier 1 and occasional Tier 2… more
- Axelon Services Corporation (Tampa, FL)
- Pay Range: $22/hr-$24/hr Job Description: As a member of the Specialty Service Desk , you will be responsible for delivering world class IT support to Client ... Perform troubleshooting to resolve or escalate to the appropriate Tier 2 teams. - Research and resolve...Participate in application testing, upgrades and deployment, and internal Service Desk projects as needed. - Adhere… more
- Abbtech Professional Resources (San Antonio, TX)
- …well with functional and technical stakeholders Preferred Qualifications * Customer Service Desk Experience * Holds an active investigation ( Tier 5) in order ... 4 years of prior relevant experience or Masters with 2 years of prior relevant experience * Willing to...relevant experience * Willing to start an active investigation ( Tier 5) in order to be adjudicated to the… more
- Kinetic Personnel Group (Riverside, CA)
- …communication skills for interacting with candidates, clients, and colleagues. Have at least 2 years of experience in customer service , sales, or staffing. ... solutions to meet client needs. Identify, source, and attract top- tier candidates for open positions. Manage the entire sales...Apply today! What to expect: Run your own full desk , managing client accounts and recruitment efforts. Utilize your… more
- Percepta (Houston, TX)
- …logging and tracking of all Service Desk requests and for providing tier 1 and 2 technical support. The Technician will follow documented procedures for ... technical assistance and perform tier 1 and 2 troubleshooting and analysis.Incident detailed documentation in Service...A preferredCompTIA Network preferredMinimum of 4 years of Help Desk or Desktop hardware and software experience in an… more
- ASSA ABLOY Americas (Berlin, CT)
- …different perspectives and experiences.ASSA ABLOY, Berlin, CT, has an immediate need for an experienced Tier 2 IT TechOps Analyst with the desire to work in a ... Which includes but not limited to: Laptops, desktops, and tablets Cell phones and desk phones Printers and copiers Video Conference rooms Maintain a list of all IT… more
- TEKsystems (Peterson AFB, CO)
- Job Description: Tier 2 Service Desk located at Peterson AFB, CO with 24 / 7 operations. Candidate must be able to assist local and remote users with ... or MAJCOM sustaining engineers, and the PMO office for the AFNet-S + Tier 2 Service Desk + Initial response to incoming incident and request tickets… more
- ManTech (Herndon, VA)
- …offer opportunities for advancement. Currently, ManTech is seeking a motivated, career and customer-oriented ** Tier 2 Service Desk Senior Analyst** to ... users. If unable to diagnose problem, will work with service desk management or Tier ...3 to diagnose and resolve problem. + Responds to Tier 2 trouble tickets. + Ensures problem… more
- Insight Global (Golden, CO)
- …Requirements - 4 years of experience as a service desk technician resolving tier 1 and tier 2 tickets over the phone and managing escalations through ... the west Denver area is looking to hire a service desk technician to join their team...with law enforcement. This person will be responsible for Tier 1 and 2 support over the… more
- TEKsystems (Peterson AFB, CO)
- …A SECURITY CLEARANCE** Description: This is the SIPRNET Modernization effort we were on with Valdez, Tier 2 Service Desk located at Peterson AFB, CO with ... or MAJCOM sustaining engineers, and the PMO office for the AFNet-S * Tier 2 Service Desk o Initial response to incoming incident and request tickets… more
- Insight Global (Dover, DE)
- …and customer service experience . Basic LAN/ WAN and VPN troubleshooting experience Elevated, tier 2 service desk experience - A+, Network+, or ... government client is looking to add 1 experienced help desk analysts to their team. These individuals should be...hardware if/when necessary. These individuals should have excellent customer service and communication skills, and be willing to go… more
- ProSphere Tek (North Chicago, IL)
- …Service Engineer in North Chicago, IL. This position provides Tier 1 and Tier 2 Service Desk and End-User Service for approximately 3,700 ... 2 ,900 end user contacts per month for Service Desk suppor **Essential Functions and Job...Incident Management. + Create, update, maintain and review quarterly Tier 1 and Tier 2 … more
- Leidos (Norfolk, VA)
- …or related IT or equivalent work experience 2 years of experience on NMCI Service Desk + Candidates with fewer than 4 attendance occurrences in a rolling ... **Description** The SMIT Service Desk RDM Team has an...**Description** The SMIT Service Desk RDM Team has an opening for an...work in our Norfolk, VA office. This team provides Tier I and II technical software, hardware and network… more
- Cognosante (Portland, OR)
- …provided where needed) and on site. + 3+ years IT experience in an IT Service Desk , Tier 2 Enterprise Environment. Experience with technical writing and ... country. We provide a variety of services, including remote Service Desk support and in-person help. Spread...support challenges and opportunities. **What is the position?** The Tier 2 Desktop Support technician will provide… more
- Janus Henderson Investors (Denver, CO)
- …Provide Global support for all JHI employees (US, EMEA, APAC) + Acting as Tier 2 support specialist for the Global Service Desk T1 team while tackling ... / problems + Escalation point and liaison between Global Service Desk and Tier 3...Strong communication and interpersonal skills + Ability to provide tier 1 and tier 2 … more
- King Technologies, Inc. (Panama City, FL)
- King Technologies is seeking a Tier 2 Technician to Support the Customer Service Desk of NSWC PCD by maintaining the RDT&E Unclassified Network computer ... systems and the NSWC PCD RDT&E Secure Defense Research and Engineering Network (SDREN) Laboratory (Classified) computer systems. Position Summary/Description: The successful candidate will be proficient in various applications such as Microsoft Office Suite,… more
- TEKsystems (Phoenix, AZ)
- …A major client in Phoenix is looking at add a Service Desk Analyst ( Tier 2 ) as an important member of the IT Support/Infrastructure team. This ... the phone! What You'll Be Doing: + Intermediate-level & Tier 2 Help desk +...Needs at least 3+ of hands-on experience in Help Desk / Service Desk /Customer Support. + Experience… more
