- FUJIFILM Holdings America Corporation (New York, NY)
- …image -processing heritage with cutting-edge AI innovations to inspire a new tier of clinical confidence. The In-Vitro Diagnostic portfolio provides the golden ... some unscheduled work in the service area with the assistance of technical support , as directed by the Area Service Manager.Location: This geography will cover all… more
- Warner Bros. Discovery (New York, NY)
- …are supported, here you are celebrated, here you can thrive. **Your New Role ** The Tier 3 Global Special Operations Technician is a key member of the ... This individual will be a core contributor within the Tier 3 CX Special Operations team and...these goals to achieve the h ighest levels of customer satisfaction and support . **Your Role Accountabilities… more
- City of New York (New York, NY)
- …application security patches on workstations, laptops and thin clients. Handle escalated customer support issues efficiently keeping customer satisfaction ... York, and we collect and treat an average of 1. 3 billion gallons of wastewater per day. The New...hire one (1) IT Service Management Specialist to provide Tier I Technical support to all DEP… more
- Lenovo (New York, NY)
- …who is well-rounded and customer -focused, with a love for solving problems. As a Tier 2 Cloud Services Technical Support Engineer you will be a part of an ... overall problem resolution responsible for end-to-end case management. **Basic Qualifications** . 3 + year of experience in technical support in below… more
- Fortress Brand (New York, NY)
- …delivering visually appealing and accurate results. + Eagerness to contribute to the success of Tier 3 clients and support the creative team in achieving ... We work effectively to give every client the hands-on support , niche knowledge, and first-access they need to win...you will execute content design for clients on our Tier 3 brands, ensuring that design aligns… more
- City of New York (New York, NY)
- …including programs and services focused on food and nutrition, anti-tobacco support , chronic disease prevention, HIV/AIDS treatment, family and child health, ... our food systems to improve nutrition and enhance access to healthy foods 3 ) Address the second pandemic of mental illness including: reducing overdose deaths,… more
- Mercy University (Dobbs Ferry, NY)
- …+ Escalate requests or problems that cannot be handled by Help Desk staff to Tier II Technical Support . + Recognize that multiple calls related to the same ... to the Mercy IT Help Desk and respond to customer . + Conduct chat sessions with customers. + Log...represent an incident and escalate the problem to both Tier II Technical Support and the Help… more
- TEKsystems (Bronx, NY)
- …working with other team's access teams * Escalates issues/problems to proper tier 2, tier 3 support team members and vendors as the case may be ... practices, and procedures * Ensures that there is enough support to clients and provide friendly customer ...enough support to clients and provide friendly customer service to end-users and for the project implementations… more
- GAF (Parsippany, NJ)
- …programs, unemployment, workers' compensation, and offboarding + Responsible for Tier 2 or 3 resolutions with backup support of Tier 1 cases from both ... your community. Under this roof, we don't back down from hard work- we support one another in pursuit of something bigger. We define the future while leading… more
- Fortress Brand (New York, NY)
- …maintain an impeccable presence on the Amazon platform. Additionally, you will offer strategy support to select Tier 3 brands across various categories. ... We work effectively to give every client the hands-on support , niche knowledge, and first-access they need to win...for designers + Acting as Content Leads for select Tier 3 brands, which involves some content… more
- City of New York (New York, NY)
- …with approximately 3 ,000 beds and units. The Shelter Occupancy and Support Services Unit uses the Shelter Occupancy Referral Tracking System (SORTS), a ... Under the direction of the Unit Supervisor of the Shelter Operations and Support Services Unit, with some latitude for independent initiative and judgment, the… more
- Amazon (New York, NY)
- …well as evolving AWS services and other technologies to create a friction free customer experience. Your tier -one services will have highest standards and be ... You strive to build highly available, scalable, and performant tier -one services to power responsive, intuitive, and sleek experiences...Once a month, be part of on-call rotation to support any customer impacting incidents. Team has… more
- JPMorgan Chase (New York, NY)
- …product experience **Required Qualifications, Skills and Capabilities** + Bachelor's degree from a top tier program required + Minimum 3 years of experience at a ... analysis + Collaborate with front office and middle office teams to understand customer needs and develop solutions based on their feedback. + Identify new product… more
- American Express (New York, NY)
- …unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally. At American Express, you'll be recognized for ... and powerful backing promise to provide the world's best customer experience every day. And we'll do it with...the company's focus on building products, like @Work, to support our large and global corporate clients. @Work helps… more
- Homes for the Homeless (Bronx, NY)
- …assistance, case management, parenting workshops, career and job vocational training, support groups and substance abuse assistance, and family engagement and ... more about our facilities and programs. ESSENTIAL DUTIES AND RESPONSIBILITIES + Support the Administrator in ensuring effective staff engagement with families and… more
- Tradeweb (Jersey City, NJ)
- …operations and enables various business and technology teams to deliver top tier customer engagement. **Job Responsibilities** + Configure and manage Okta, ... IT knowledge sharing and compliance requirements. + Handle escalations and provide 3 rd level support for End User Systems in collaboration with the End User … more
- System One (Cedar Knolls, NJ)
- Tier 1/ Tier 2 Desktop Engineer wanted in Cedar Knolls! Dire hire M-F with occasional weekends - hybrid work schedule 8:30-5:30 $70k Responsibilities + The ... front-line response team touching nearly all tickets, email and support calls + Queue management, take ownership and responsibility...issues and problems assigned to the queue + Provide customer service to clients on inbound phone calls and… more
- S&P Global (New York, NY)
- …of our business revenue from our regional commercial focus on sales, licensing, and support of the intellectual property and index data of S&P Dow Jones Indices. Our ... the full product lifecycle from pitch to negotiation to launch, with post-launch support that can help accelerate product growth. You and those working with you… more
- SMBC (New York, NY)
- …analysis (Capital lease, Operating lease, Structured finance, GAAP analysis and documentation support / support ). 3 . Ensure compliance with internal policies ... SMBC Group is a top- tier global financial group. Headquartered in Tokyo and...performing monthly GL account and process reconciliations, assisting with customer billing and customer payment applications in… more
- KPMG (New York, NY)
- …streamline processes, gain efficiencies, and enhance the overall user desktop experience; Oversee Tier 3 and higher ticketing system queues and process tickets, ... to prioritize, delegate, and foster the development teams to lead/ support an environment driven by customer service...teams to lead/ support an environment driven by customer service and team work; strong trouble-shooting and organizational… more
