- ACI Federal (Laurel, MD)
- …located in Laurel, MD. These are Tier 2 and Tier 3 level help desk positions. US Citizenship Required Candidate** **MUST HAVE** **and be able to ... Help Desk Technician EOE Statement We... Help Desk Technician EOE Statement We are an equal...Hiring Criteria:** Must have at least 4 years related Tier 2 Enterprise IT Technical support experience Possess a… more
- System One (Washington, DC)
- …network communications protocols, and their implementation via network hardware and software. + Provide Tier 3 help desk support for resolving complex ... technical presentations, and after action support reports. + Help Desk experience at the Tier 3 level. + Proficiency with Microsoft Office tools… more
- GovCIO (San Antonio, TX)
- …GovCIO is seeking a Senior Network Administrator to support Tier 1,2, and 3 help Desk and Cybersecurity operations for US Army North, located ... a US Army post in San Antonio, TX. The Help Desk provides local desktop support to...complex problems and factors affecting network performance. + Support Tier 3 Technical Management Team provides network… more
- ManTech (Herndon, VA)
- …opportunities for advancement. Currently, ManTech is seeking a motivated, career and customer-oriented ** Tier 3 Service Desk Journeyman Engineer** to join ... users. If unable to diagnose problem, will work with Help Desk Management to diagnose and resolve...Provide mentorship and technical guidance and training to junior Tier 3 staff. + Manage, troubleshoot, and… more
- Leidos (Rockville, MD)
- …Looking for an opportunity to make an impact!! Leidos currently has an opening for a Help Desk Analyst ( Tier 1). This is an exciting opportunity to use ... Nuclear Regulatory Commission (NRC). In this mission we provide Tier 1 Help Desk Support...Security Clearance **prior to start** (may take anywhere between 1- 3 months). + Due to contract requirements, US Citizenship… more
- SAIC (Hanscom AFB, MA)
- …assistance and training to users + Perform routine operations including: troubleshooting and resolving Tier 3 help desk tickets, performance monitoring, ... server monitoring, and log monitoring + Deploy software packages to the Cloud One Integration, Test and Production environments. This also include supporting regression and other testing for the Cloud Common Services + Address security findings and… more
- C4 Planning Solutions, LLC (Camp Pendleton North, CA)
- Position Title: Tier I Help Desk Analyst...requests to Tier 2, System Integrators, and Tier 3 Teams when appropriate to resolve more ... Position requires an active security clearance Years of Experience: 1- 3 years related experience Roles and Responsibilities: Reasonable accommodations...point of entry for support requests within the 24/7 Tier 1 service desk at the Support… more
- RightDirection Technology Solutions LLC (Washington, DC)
- Help Desk Tier II Desktop...PM21 Requirements + Active security clearance. + Minimum three ( 3 ) years of overall IT experience, and at least two ... Specialist - Cleared Washington, DC (http://maps.google.com/maps?q=Washington+DC) Description The Help Desk Tier II Desktop Specialist shall support the HR … more
- Helena School District (Helena, MT)
- Tier 1 Help Desk Technician JobID: 2761 + Position Type: InformationTechnology/ Help Desk + Date Posted: 1/19/2024 + Location: Lincoln Center ... Helena Public Schools has an immediate opening for a Tier I Help Desk Technician....application materials include: completed district online application and three ( 3 ) professional references. This position will remain open until… more
- ManTech (Herndon, VA)
- …opportunities for advancement. Currently, ManTech is seeking a motivated, career and customer-oriented ** Tier 2 Help Desk Support Services Specialist SME** ... where our employees come first. At ManTech International, you'll help protect our national security while working on innovative...If unable to diagnose problem, will work with Service Desk management or Tier 3 … more
- ProSphere Tek (Forest Park, GA)
- …a Planned Systems International (PSI) joint venture, is seeking a skilled Computer Network Support Help Desk Tier 1&2.The purpose of this overall project is ... education (at the undergraduate level in any academic field) and at least three ( 3 ) years' experience. + Experience and / or the ability to perform software program… more
- BAE Systems (Newington, VA)
- …willing to supplement the Help Desk team while focusing on Tier 3 server and network support. Schedules and performs software installations and upgrades ... and issues through discussions with users. Assists in collecting help desk metrics, and analyzing and identifying...be available based on position level and/or job specifics. ** Tier 3 Systems and Network Administrator** **101024BR**… more
- Proven IT (Tinley Park, IL)
- Tier 3 Poject Engineer Tinley Park, IL...all co-workers, outside customers and possibly vendors + Resolve help desk tickets when not on projects + ... (http://maps.google.com/maps?q=18450+Crossing+Dr+Tinley+Park+IL+USA+60487) Apply Job Type Full-time Description The Tier III Project Team Engineer is responsible for taking… more
- Insight Global (Braintree, MA)
- Job Description A local healthcare client of ours is looking for a Tier 3 Support Specialist to join their growing company. * Escalation point of issues or ... services forwarded from the IT Help Desk that may require hands on...assist with backend infrastructure support for the NOC and Tier 3 resource * Wireless Technologies understanding… more
- General Dynamics Information Technology (Arlington, VA)
- …+ **Required Technical Skills:** 5 years of directly related experience supporting help desk Tier 1, Tier 2 and/or Tier 3 operations, preferably ... to Obtain:** Secret **Public Trust/Other Required:** None **Job Family:** Help Desk **Skills:** Help ...the problem to ensure a timely resolution. + Provides second- tier support to end users for either PC, server,… more
- Summit Technical Solutions (Colorado Springs, CO)
- …to a world class team? Summit Technical Solutions (STS) (http://sts-llc.com) is seeking a mid-level Help Desk Technician to provide Tier I, II and higher ... Systems (CIMS III) contract at Peterson AFB, CO. The Help Desk Technician resolves technical problems in...duties include, but are not limited to: + Provide Tier I, Tier II and Higher Level… more
- CACI International (Bethesda, MD)
- …service and/or identify and correct core problem + Providing Tier 1-4 support: + Tier 1 basic help desk resolution and service delivery. + Tier ... Help Desk Specialist SME Job Category:... Help Desk Specialist SME Job Category: Information Technology Time... 2 in-depth technical support. + Tier 3 expert product and service support. + Tier… more
- SMX (Oxnard, CA)
- …TOA or hiring) + Three ( 3 ) years of directly related experience supporting help desk Tier 1 operations, preferably supporting a large-scale government ... Help Desk Technician (3456)at SMX(View all...the problem to ensure a timely resolution + Providing second- tier support to end users for either PC, server,… more
- Alaka'ina Foundation Family of Companies (Aberdeen Proving Ground, MD)
- …The Alaka`ina Foundation Family of Companies (FOCs) is looking for an IT Tier I/II Help Desk Support professional for our government ... Tier I/II service center support + Provide help desk support to C5ISR personnel. Support...3 ) years of that experience was providing support desk technician responsibilities + Experience or knowledge of Microsoft… more
- NuAxis Innovations (Reston, VA)
- **Senior Help Desk Support Specialist** Location **Reston, VA** \# of openings ** 3 ** Salary Range (Min-Max) **00** **We are a federal IT company on a mission ... We are currently seeking a talented and motivated **Senior Help Desk Support Specialist** for a Full-Time...Task Supervisor and COR. + Analyze, document, and monitor Tier 1 and 2 incidents, providing reports to the… more