- Insight Global (Circleville, OH)
- Job Description An Employer is looking for a Tier 1 Helpdesk candidate to work near Columbus, Ohio. This position is open due to a long term employee leaving the ... This role will be converted to full-time employment after 3 -6 months and they client is seeking someone who...grow within the company. This person will take 5+ helpdesk tickets daily and will be troubleshooting basic hardware… more
- TEKsystems (Irving, TX)
- …THOUGH THE POSITION IS 95% REMOTE, YOU WILL BE REQUIRED TO COME INTO THE OFFICE 3 DAYS A MONTH. Description: Overview: The Service Desk Analyst has a very wide array ... to mid-level troubleshooting to triage and/or resolve issues. Experience: 1-2 years of helpdesk / call center experience 1-2 years of experience working with "help… more
- Baltimore City Community College (Baltimore, MD)
- …innovations in technology as well as BCCC's policies and procedures. IT Specialist I Helpdesk responds to, coordinates and resolves IT Helpdesk problem calls for ... Student Lab or assist in other areas of the college providing helpdesk support. Responsibilities/Duties Essential Functions: + Respond to clients' telephone calls… more
- Baltimore City Community College (Baltimore, MD)
- …discipline; + 10 years' experience working as in the capacity of Helpdesk Tier II or Tier III; + Three ( 3 ) ITIL knowledge and experience; + ... Description/Job Summary A Helpdesk Specialist II is responsible for: + Exhibit...+ Enter solutions for all service tickets into the helpdesk software application for inclusion in the knowledgebase. +… more
- Leidos (Reston, VA)
- …needs, Leidos reasonably anticipates that this job requisition will remain open for at least 3 days with an anticipated close date of no earlier than 3 days ... after the original posting date as listed above. **Pay Range:** Pay Range $55,250.00 - $99,875.00 The Leidos pay range for this job level is a general guideline onlyand not a guarantee of compensation or salary. Additional factors considered in extending an… more
- TEKsystems (Albuquerque, NM)
- …peripheral, and networking technical assistance; escalate more complex problems to appropriate Tier 3 support teams. Apply diagnostic techniques for problem ... helpdesk duties. They would like someone with the tier 2 helpdesk support. * Up-to-date inventory/asset...Windows 10, Desktop Top Skills Details: 4 years of helpdesk experience 3 years of desktop experience… more
- Chenega Corporation (Fort Belvoir, VA)
- Junior Helpdesk Support Services Specialist Ft. Belvoir, VA Join...to the network. + Escalate the issue/problem to proper Tier 2 or 3 Support team members ... our Talent Network Junior Helpdesk Support Services Specialist Ft....365 Certified: Modern Desktop Administrator Associate Certification required. + Secret clearance Tier 5 investigation required. Join our Talent… more
- BorderlessMind (TX)
- Job Title - Senior Helpdesk Specialist Duration - Long Term Work Mode- Hybrid/ WFO ( 3 days onsite per week) Work Location- Irving, Tx Position Summary: We are ... tasks and troubleshooting more difficult issues. Plus, provide training to the Tier I technicians allowing growth in knowledge. PRINCIPAL DUTIES AND RESPONSIBILITIES… more
- Robert Half Technology (Nashville, TN)
- Description Robert Half is currently seeking a Contract Tier 3 Helpdesk Analyst to join our client's IT support team. As a Tier 3 Helpdesk ... the organization's evolving needs. Requirements Qualifications: + Extensive experience in a Tier 3 helpdesk or advanced technical support role is essential.… more
- Robert Half Technology (Nashville, TN)
- …work on strategies to prevent their reoccurrence. + Escalation Management: Collaborate with Tier 3 support teams to resolve issues that require advanced ... Description Robert Half is currently looking for a Contract Tier 2 Helpdesk Analyst to join our client's IT support team. As a Tier 2 Helpdesk Analyst,… more
- Robert Half Technology (Nashville, TN)
- …helping them become more self-reliant. + Escalation: Escalate complex or unresolved issues to Tier 2 or Tier 3 support teams, ensuring efficient problem ... Description Robert Half is seeking a Contract Tier 1 Helpdesk Analyst to join our client's IT support team. As a Tier 1 Helpdesk Analyst, you will be the… more
- Applied Technical Services, Inc. (Marietta, GA)
- Tier 3 - Support Consultant Job... Support Engineer role will be a bridge between Helpdesk and Projects team, working with Projects team as ... journey of innovation and excellence at Abel Solutions. ROLE As the Tier 3 - IT systems Engineer/Consultant you will be responsible for monitoring, management,… more
- CACI International (San Diego, CA)
- Support Analyst/System Administrator - Tier 2 Job Category: Information Technology Time Type: Full time Minimum Clearance Required to Start: Secret Employee Type: ... Local * * * CACI is looking for a Tier 2 Support Analyst and System Administrator to join...(ITSM) Remedy. + Assist with developing, creating and modifying helpdesk knowledge base documentation and procedures. + Installing, configuring… more
- City of New York (New York, NY)
- …million people in Upstate New York, and we collect and treat an average of 1. 3 billion gallons of wastewater per day. The New York City Department of Environmental ... Technology (BIT) seeks to hire one (1) IT Service Management Specialist to provide Tier I Technical support to all DEP end users. Under the direction of the… more
- BigBear.ai (Tysons Corner, VA)
- …to obtain and maintain a Government Security clearance. What you will do Provide Escalation/ Tier 3 support for helpdesk activities. Provide Complex technical ... networking. This is an hybrid/remote position (requiring at least 3 days per week on site) reporting to the...activities of Junior IT Staff. Oversee and monitor all Helpdesk tickets, making sure ticket flow, SLAs, and procedures… more
- ManpowerGroup (Raleigh, NC)
- …understanding of the general/technical aspects of a Tier 1 (non-IT) Help Desk. + 2- 3 years of work experience in a helpdesk or call center environment. + ... Customer Support Representative Call Center/ Tier 1 Help Desk (Non-IT) 6+ month/Long term...1 Help Desk (Non-IT) 6+ month/Long term contract Onsite 3 days/week in Raleigh, NC 27607 Overview: Experis is… more
- ECPI University (North Charleston, SC)
- …the symptoms and figure out the underlying problem. + Escalate helpdesk requests to tier 2 and tier 3 personnel. + Assist students, faculty, and staff ... Install desktop operating systems. + Configure and troubleshoot hardware. + Monitor and respond to helpdesk requests. + Gather support issues information and analyze… more
- TEKsystems (Opelousas, LA)
- …system issues. Attempts to resolve or collect additional information before escalating to Tier 3 * Deploys, service/repair, and updates hardware: PCs, printers, ... contract to hire basis. IT Analyst are responsible for a combination of helpdesk and hands on desktop support using FreshDesk ticketing system. IT Analyst deploys… more
- Public Consulting Group (Columbia, SC)
- …system for end users and administrators as needed. + Provide Tier 2 or 3 support via Zendesk ( helpdesk ) for EDPlan Innovations. + Ability to manage multiple ... requests, and evolve our services based on training and helpdesk feedback.o Serve as a main point of contact...| US-SC-Columbia | US-VA_ **Posted Date** _4 weeks ago_ _( 3 /29/2024 1:59 PM)_ **_Job ID_** _2024-10264_ **_\# of Openings_**… more
- Leidos (Chantilly, VA)
- …and support + 3 + years experience managing Tier 2 - 24x365 Helpdesk support to include Tier 3 on-demand for priority **Preferred Qualifications:** + ... supporting the customer's most critical missions. You will be managing the Tier 2/ Tier 3 engineering teams, and partnering with the security accreditation… more