- Mindbank Consulting Group, LLC (Arlington, VA)
- Mindbank Consulting Group has anticipated needs for Tier I Help Desk Technicians to support a Navy client in Arlington, Virginia . Candidates must have an ... is based on each candidate's skills and professional experience. Tier I Helpdesk Technician Responsibilities: Provide in person or...have detailed knowledge of IT service management (ITSM) and help desk tools. Will assist in administrative… more
- Mindbank Consulting Group, LLC (Arlington, VA)
- Mindbank Consulting Group has an immediate need for a Tier III Help Desk Technician with an active Secret clearance and an unexpired Security+ certificate . ... in-depth analysis, diagnosis, and resolution of desktop and workstations. 2 . Serves as the point of contact for escalated...and experience working with a team in a VIP help desk environment. 4. Demonstrated ability to… more
- Bering Straits Native Corporation (Aberdeen, MD)
- …Skills, Abilities, and Other Characteristics 1- 2 years' experience in technical Help Desk environment.1- 2 years' experience working within an Active ... Native Corporation is currently seeking a qualified entry level Help Desk Specialist - Journeyman for a...an incident or request cannot be resolved at the Tier 2 level.Troubleshoot and resolve user incidents… more
- Dexian - DISYS (Denver, CO)
- …not viable options.The IT Technician provides Tier 1 (first line support) and occasional Tier 2 support for the City staff by phone, in-person, email and via ... software applications, and communicating devices for the entire organization.Scope of Responsibilities: Provides Tier 1 and occasional Tier 2 support to… more
- Axelon Services Corporation (Tampa, FL)
- …quality standards. - Perform troubleshooting to resolve or escalate to the appropriate Tier 2 teams. - Research and resolve more complex Field/Scientific ... Job Description: As a member of the Specialty Service Desk , you will be responsible for delivering world class...in application testing, upgrades and deployment, and internal Service Desk projects as needed. - Adhere to all Service… more
- Dunhill Professional Search (Washington, DC)
- …ITIL fundamentals around work scope and workflow in support of these normal service desk support. Help in defining the operational metrics used to track and ... and compiling the assessment of Service Management / Service Desk support required to provide both Request and Incident...report delivery of servicesUnderstand Tier 1, 2 and 3 areas of… more
- Galapagos Federal Systems, LLC (Aberdeen Proving Ground, MD)
- …(ITMSC). Dive into a dynamic role where you'll cater to over 3,000 users with Tier 2 concierge-style support, Monday through Friday, from 7:00 am to 5:00 pm. ... degree or equivalent educational background2-4 years of hands-on experience in an IT/ help desk capacity or customer service can be substituted in lieu of… more
- Kinetic Personnel Group (Riverside, CA)
- …and assist with offers. Utilize our technology and online resources to find top- tier candidates. Help candidates navigate their career path and find the ... solutions to meet client needs. Identify, source, and attract top- tier candidates for open positions. Manage the entire sales...Apply today! What to expect: Run your own full desk , managing client accounts and recruitment efforts. Utilize your… more
- Percepta (Houston, TX)
- …the logging and tracking of all Service Desk requests and for providing tier 1 and 2 technical support. The Technician will follow documented procedures for ... phone and ticket requests for technical assistance and perform tier 1 and 2 troubleshooting and analysis.Incident...field.CompTIA A preferredCompTIA Network preferredMinimum of 4 years of Help Desk or Desktop hardware and software… more
- ASSA ABLOY Americas (Berlin, CT)
- …different perspectives and experiences.ASSA ABLOY, Berlin, CT, has an immediate need for an experienced Tier 2 IT TechOps Analyst with the desire to work in a ... 52,000 colleagues in more than 70 different countries, we help billions of people experience a more open world....limited to: Laptops, desktops, and tablets Cell phones and desk phones Printers and copiers Video Conference rooms Maintain… more
- American Honda Motor Co Inc (Raymond, OH)
- …are looking for individuals with the skills, courage, persistence, and dreams that will help us reach our future-focused goals. At our core is innovation. Honda is ... ADCWorkstyle: HybridAbout this Position: Lead and manage the commodity desk from aQ/C/D/Strategic perspective. Create strategies, identify improvement opportunities,… more
- INTECON (Fort Huachuca, AZ)
- …Active DOD Security Clearance Required (Secret or Higher) Job Role: EKMS / KMI - Tier 2 Help Desk Technician Location: Onsite - Fort Huachuca, Arizona ... Range: $45-70K Job Posting Estimated Close Date: 5/1/2024 INTECON is seeking a full-time Tier 2 Help Desk Technician at Ft. Huachuca, AZ. This position… more
- PingWind INC (Cuba, NM)
- Tier 2 - Help Desk Guantanamo Bay Cuba, NM (http://maps.google.com/maps?q=Guantanamo+Bay+Cuba+NM) Job Type Full-time Description Location:Guantanamo Bay ... Required Experience: 2 -5 Years PingWind is looking for a Tier 2 - Help Desk Technician who also knows VTC systems to work out of US Naval Base… more
- Kaizen Approach, Inc (Annapolis Junction, MD)
- …tickets at lowest level of support + Experience in receiving, triage and route tickets to Tier 2 Help Desk according and compile and organize data ... Desk Specialist to provide 24x7 Help Desk support as defined by first response/ Tier ...or more team members and monitor performance + Two ( 2 ) years demonstrated Help Desk … more
- Kaizen Approach, Inc (Linthicum, MD)
- …with COTS and GOTS applications + Experience providing Tier 1 or Tier 2 Help Desk support + Experience troubleshooting through technical directories ... your contributions? We are currently looking to hire a Help Desk Specialist to support our very...very mission-focused customer. In this role you will provide Tier 1 support to end users by utilizing various… more
- TEKsystems (Phoenix, AZ)
- …info about the role to be provided over the phone! What You'll Be Doing: + Intermediate-level & Tier 2 Help desk + Needs at least 3+ of hands-on ... client in Phoenix is looking at add a Service Desk Analyst ( Tier 2 ) as...looking at add a Service Desk Analyst ( Tier 2 ) as an important member of...experience in Help Desk /Service Desk /Customer Support. +… more
- TAD PGS, Inc. (Laurel, MD)
- … Desk Techniciansfor a leading Company located inLaurel, MD. These are Tier 2 level help desk positions. US Citizenship Required **Must be able to ... obtain a clearance: https://www.tadpgs.com/obtain\_security\_clearance We are seeking an IT Help Desk Technician to help ...Criteria: + Must have at least 4 years related Tier 2 Enterprise IT Technical support experience… more
- ProSphere Tek (Forest Park, GA)
- …a Planned Systems International (PSI) joint venture, is seeking a skilled Computer Network Support Help Desk Tier 1& 2 .The purpose of this overall project ... HRDepartment@plan-sys.com , or by dialing ###. **Location** _US-GA-Forest Park_ **Posted Date** _3 months ago_ _( 2 /16/2024 7:44 PM)_ **_Job ID_** _2024-10491_ more
- Insight Global (Seattle, WA)
- …own transportation to work. This position will serve as a contact for level 2 support, serve as a contact for users having problems using computer software, ... support. Experience rolling out laptops is required. Jira service desk will be the new platform for ticketing, so...experience : implementing SOX across the organization Jira Service Desk - required Experience rolling out laptops: 700 Laptop roll… more
- Newtown Savings Bank (Newtown, CT)
- …Newtown, CT. The role has a remote option of one day per week. PRIMARY RESPONSIBILITIES + Tier 2 Help Desk support. Provides technical support to users ... to install new hardware and to respond to escalated Help Desk issues that cannot be resolved...functions with others in the department as required. + Tier 2 and backup support/coverage for all… more
