- TechWerks (San Antonio, TX)
- …across the United States and worldwide. The Desktop Support Tier I Analyst is responsible for providing first-level Service Desk support services to all ... users of Military Health Systems (MHS) which requires familiarity with the supported applications and desktop support within the MHS environment and hardware and software technical expertise. more
- TechWerks (San Antonio, TX)
- …VA, San Antonio, TX, and Frankfurt, Germany and employees across the United States and worldwide. TechWerks is hiring onsite Tier I Application Support Analysts! ... Founded in 2009, TechWerks is a federal Center for Veterans Enterprise (CVE) certified service disabled veteran owned small business (SDVOSB) with offices in Chicago, IL, Arlington,… more
- DCS Corp (Las Vegas, NV)
- …related problems, questions, and use. May provide training and guidance to more junior help desk personnel. Provides resolutions to out of the ordinary issues ... reports to identify problems, trends, and unique criteria, as required. Reviewing analyst ticket queues to facilitate ticket resolution at or exceeding KPI… more
- C4 Planning Solutions, LLC (Camp Pendleton North, CA)
- Position Title: Tier I Help Desk Analyst Location: Camp Pendleton, CA Position Type: Full-Time, Non-Exempt Salary Range: $55,000 - $60,000 Security ... point of entry for support requests within the 24/7 Tier 1 service desk at the Support...requests from Fleet Marine Forces and other DoD Agencies, help ascertain the nature of the request and attempt… more
- SAIC (Las Vegas, NV)
- **Description** SAIC is seeking an experienced, motivated, career and customer-service oriented Help Desk Analyst to join our team to begin an exciting and ... with SAIC in Las Vegas, NV. Duties: + The qualified applicant will provide Tier II help desk support to users unable to resolve tech issues that exceed… more
- General Dynamics Information Technology (Quantico, VA)
- …most complex technical challenges. The Navy **NCIS** team is searching for ** Help Desk Analyst - Tier I** to join their program in **Quantico, VA** . The ... Be Able to Obtain:** Top Secret/SCI **Public Trust/Other Required:** None **Job Family:** Help Desk **Skills:** End User Support,ITSM,Remedy Help Desk… more
- SAIC (Washington, DC)
- **Description** We are currently seeking a motivated, career and customer service oriented Tier II Technician to begin an exciting and challenging career with SAIC. ... In this role you are responsible for installing, configuring, and maintaining operating system workstations and servers, including web servers, in support of business processing requirements. You will perform software installations and upgrades to operating… more
- CACI International (Arlington, VA)
- …system ever deployed!" The CACI Team is looking for a Senior Tier 2 Help Desk Analyst to fill a position in Arlington, VA. The candidate will provide ... Help Desk Analyst Job Category: Information Technology Time...overall Tier II team and directly manage Tier II help desk professionals. +… more
- KeenLogic (Alexandria, VA)
- KeenLogic is seeking a self-motivated and driven Tier II Help Desk Analyst with the ability to work in a challenging, consultative, and collaborative ... issues (diagnosis/remediation, application install/configuration/removal, performance analysis/tuning). Where required the Tier II candidate will escalate to the eBusiness team… more
- State of Colorado (Denver, CO)
- …are not limited to, the following: Serve as a first level ( Tier 1) help desk analyst on the CORE User Support team, providing phone and email support to ... establishment and routing of all other inquiries to appropriate Tier 2 functional or other system experts. Notify team...Conditions of Employment & Appeal Rights *A Human Resources Analyst will only review the work experience/job duties sections… more
- ManTech (Herndon, VA)
- …opportunities for advancement. Currently, ManTech is seeking a motivated, career and customer-oriented ** Tier 2 Service Desk Senior Analyst ** to join our ... + May provide training and guidance to more junior help desk personnel. + Provides resolutions to...If unable to diagnose problem, will work with service desk management or Tier 3 to diagnose… more
- TAD PGS, Inc. (Laurel, MD)
- … Techniciansfor a leading Company located inLaurel, MD. These are Tier 2 and Tier 3 level help desk positions. US Citizenship Required **Candidate must ... obtain a clearance: https://www.tadpgs.com/obtain\_security\_clearance We are seeking an IT Help Desk Technician to help ...Criteria: + Must have at least 4 years related Tier 2 Enterprise IT Technical support experience + Possess… more
- General Dynamics Information Technology (Washington, DC)
- …Description:** GDIT has an amazing opportunity for a Service Desk Technician / Help Desk Analyst to provide world-class IT support to our prestigious ... capital. As a Service Desk Technician / Help Desk Analyst , you are...**MAKE AN IMPACT:** + Providing program support as a Tier 1.5 Service Desk Technician. + Delivering… more
- ManTech (Glen Burnie, MD)
- …for advancement. Currently, ManTech is seeking a motivated, career and customer-oriented **Senior** ** Tier 1 Help Desk Support Services Specialist** to join ... + May provide training and guidance to more junior help desk personnel. + Provides resolutions to...problems, trends, and unique criteria, as required. + Reviewing analyst ticket queues to facilitate ticket resolution at or… more
- Robert Half Technology (Phoenix, AZ)
- Description If you want to join the team at Robert Half, consider this Help Desk Analyst opportunity. This position is best for someone with a can-do ... on restoring service to the end users. As the Help Desk Analyst , it is...used in a corporate environment - Provide guidance to Tier 1 support and team members - Understand concepts… more
- Robert Half Technology (Chicago, IL)
- Description Robert Half is looking for a Help Desk Analyst II to join our team. If you have a can-do attitude and are looking to be part of a highly ... important piece of knowledge you should have as the Help Desk Analyst is how...handle documentation and asset inventory - Provide guidance to Tier 1 support and team members - Troubleshoot end… more
- Robert Half Technology (St. Charles, IL)
- Description If you are looking for work as a Help Desk Analyst , you could find the right opportunity with Robert Half! You'll be right for this position if ... the end users. It is also required for this Help Desk Analyst position to...while upholding customer service standards - Provide guidance to Tier 1 support and team members - Understand concepts… more
- Robert Half Technology (Leesburg, VA)
- Description You might be the Help Desk Analyst Robert Half is looking for! Apply for this position today if you have a can-do attitude and are looking to be ... the end users. It is also required for this Help Desk Analyst position to...while upholding customer service standards - Provide guidance to Tier 1 support and team members - Understand concepts… more
- Robert Half Technology (Cheektowaga, NY)
- …restoring service to the end users. Another important piece of knowledge you should have as the Help Desk Analyst is how your role relates to IT projects and ... This is a long-term contract to hire opportunity. This Help Desk Analyst II role...while upholding customer service standards - Provide guidance to Tier 1 support and team members - Understand and… more
- Robert Half Technology (East Hartford, CT)
- Description If you're a Help Desk Analyst candidate, consider this Robert Half opportunity. We encourage you to apply if you have a can-do attitude and are ... end users. This position absolutely must understand how the Help Desk Analyst role relates...used in a corporate environment - Provide guidance to Tier 1 support and team members Requirements - It… more
