- University of Louisville (Louisville, KY)
- …or the equivalent combination of education and experience. Grade 4 (Hourly)Position Description: Tier 1 supporting all ULSD Staff, Faculty and Students from a desktop ... / helpdesk standpoint, adding supplemental support to the Server Manager....and phone support requests. The onus is on the technician to manage the requests in order of severity… more
- TEKsystems (Des Moines, IA)
- Description: Provides Tier 2 desktop support (telephone, deskside, remote) to users, operating systems (Windows and MacOS), email, standard end user applications, ... appropriate team when the incident cannot be resolved by Tier 2. - Basic technical understanding and a minimum...imaging of new systems, system deployment and refresh, and Tier 2 support of standard office computing equipment (PC's,… more
- TEKsystems (Owings Mills, MD)
- Description: This is a Tier 1 IT Helpdesk Technician role with our client. The technician will be supporting traders, analysts and high level executives. ... These individuals will be responsible for all standard IT helpdesk support duties (including internal and external calls). Additionally, the customer's busy season… more
- Insight Global (Tampa, FL)
- Job Description Insight Global's engineering client is looking for a Help desk Support technician that will provide Level 1 and 2 support sitting in Tampa, FL. You ... . Skills and Requirements * 1-3 years of experience in a helpdesk /desktop support role with an emphasis on phone support vs. email. *… more
- Cayuse Holdings (Pendleton, OR)
- …Submit a Referral (https://careers-cayuseholdings.icims.com/jobs/1162/ tier -1.0- helpdesk -specialist/job?mode=apply&apply=yes&in\_iframe=1&hashed=-1834356743) ... Bases, Ranges, Airfields, and Logistics/Warehouse Management. The Service Desk Support Technician acts in a customer service capacity responding to customer requests… more
- Bozeman Health (Bozeman, MT)
- …a broad range of IT related questions and concerns. The IT Helpdesk Technician will escalate to the appropriate higher tier resource when unable to resolve ... Position Summary: The Information Technology Helpdesk Technician resolves internal and external user problems and ensures correct operation of personal… more
- Randstad US (Houston, TX)
- it helpdesk technician - mandarin speaker. +...8am to 4pm education: Bachelors responsibilities: + Lvl 2 tier issues + Speak Mandarian + Microsoft Shop - ... job details job summary: We are looking for a competent Helpdesk Support Technician to provide fast and efficient technical assistance on computer systems… more
- TEKsystems (Albuquerque, NM)
- …both desktop and helpdesk duties. They would like someone with the tier 2 helpdesk support. * Up-to-date inventory/asset records * Organized and properly ... Windows 10, Desktop Top Skills Details: 4 years of helpdesk experience 3 years of desktop experience Additional Skills...not resolved remotely. Serve as a technical expert or tier 2 support in a help desk. Act as… more
- McKinstry (Seattle, WA)
- **Technology Helpdesk Technician ** Location **WA - Seattle** Job Family **Technology Operations** Apply Now ... Opportunity with McKinstry** We are currently seeking a **Technology Helpdesk Technician ** to join our team as...otherwise, determine root cause, and resolve or escalate to Tier 2 + Provision, maintain and repair IBM compatible… more
- Baltimore City Community College (Baltimore, MD)
- …innovations in technology as well as BCCC's policies and procedures. IT Specialist I Helpdesk responds to, coordinates and resolves IT Helpdesk problem calls for ... Student Lab or assist in other areas of the college providing helpdesk support. Responsibilities/Duties Essential Functions: + Respond to clients' telephone calls… more
- City of New York (New York, NY)
- …Technology (BIT) seeks to hire one (1) IT Service Management Specialist to provide Tier I Technical support to all DEP end users. Under the direction of the ... as well as remotely located. Escalates more complex and impactful issues to Tier II III support team. Troubleshoot to resolve technical issues related to personal… more
- Robert Half Technology (Nashville, TN)
- Description Robert Half is currently looking for a Contract Tier 2 Helpdesk Analyst to join our client's IT support team. As a Tier 2 Helpdesk Analyst, ... seamless handover of escalated tickets. Requirements Qualifications: + Prior experience in a Tier 2 helpdesk or technical support role is essential. + Strong… more
- Applied Technical Services, Inc. (Marietta, GA)
- Tier 3 - Support Consultant Job Details Job...3 Support Engineer role will be a bridge between Helpdesk and Projects team, working with Projects team as ... our journey of innovation and excellence at Abel Solutions. ROLE As the Tier 3- IT systems Engineer/Consultant you will be responsible for monitoring, management,… more
- General Dynamics Information Technology (Washington, DC)
- …**Experience:** 1 + years of related experience **Job Description:** Help Desk Technician II Transform technology into opportunity as a Help Desk Technician ... GDIT, people are our differentiator. As a Help Desk Technician II you will help ensure today is safe...their cognizance, which functions as an "operations manual". Assist Helpdesk Lead with IT helpdesk inquiries. Respond… more
- GCI Communication Corp (Anchorage, AK)
- GCI's Network Support Technician III will provide initial exceptional network technical support to customers experiencing technical events via calls, email, and ... questions, resolve routine inquiries, and triage/escalate complex issues to a higher tier of support. Customers include external and internal customers, vendors, and… more
- General Dynamics Information Technology (Newington, VA)
- …of related experience **US Citizenship Required:** Yes **Job Description:** Help Desk Technician Transform technology into opportunity as a Help Desk Technician ... GDIT, people are our differentiator. As a Help Desk Technician , you will help ensure today is safe and...AN IMPACT:** + Handles all incidents and service requests ( Tier 1-3). + Helps technicians resolve customer incidents and… more
- Red River (Chantilly, VA)
- …offer. How will you contribute to making an impact? The **_Helpdesk Technician I_** have the responsibility of ensuring continuous user functionality and enhancing ... + Resolve tickets effectively and efficiently or escalate them to appropriate support tier . + Utilize ITIL best practices to enhance and optimize the services… more
- Linchpin Solutions, Inc. (Tampa, FL)
- Satellite Communications Technician Tampa, FL Job Type Full-time Description If you are looking for an exciting career opportunity in the IT, engineering, software ... be! We are currently hiring for a dynamic and experienced Satellite Technician . Clearance:Active DoD Top Secret Clearance with SCI eligibility determination Work… more
- UIC Government Services and the Bowhead Family of Companies (Barrow, AK)
- **Overview** Call Center/Help Desk Technician III (BWAK) We are currently searching for a qualified **On-Site** **Call Center/Help Desk Technician III** to ... network solutions. + Act as an escalation point to Tier 1 and 2 groups regarding any application -...more (4+) years' experience in a technical support or helpdesk role. **Certificates, Licenses, Registration Requirements:** + Prefer A+,Network+… more
- Randstad US (New York, NY)
- av technician - onsite. + new york , new...delivering to high profile clients, and an involvement in top- tier events. As a senior level Sr AV Support ... Bachelors (required) skills: + Legal + AV + Audio Visual + Support + Helpdesk + Webex + GotoMeeting + logitech + Microsoft OfficeEqual Opportunity Employer: Race,… more
