- William C Brown Inc (Bowie, MD)
- Service Desk Agent EOE Statement...3:30 PM weekend shift) The Enterprise Operations Center (EOC) Tier 1 System Support Analyst is part of the Enterprise ... Operations Service Desk staff supporting the agency's systems, hybrid cloud infrastructure and its applications. The EOC is primarily responsible for monitoring… more
- Westat (Rockville, MD)
- **26704BR** **Job Title:** Sr. Help Desk Agent (Hourly) **Location:** MD - Rockville **Job Description:** Westat is seeking a technical Sr. Help Desk ... with the ability to coordinate activities and manage help desk agents across multiple projects that receive requests for...via phone, email, and voice mail. The Sr. Helpdesk Agent should remain calm and patient under pressure and… more
- Service Source (Newport News, VA)
- …will be rated on the Annual Performance Review. + Perform a variety of help desk services including tier 0 administrative work and tier 1 customer ... + Provide telephonic and web-based tier 0 administrative and tier 1 help desk support. + Maintains records, logs and reports of assistance. + Follow… more
- CACI International (Oklahoma City, OK)
- …This position is in support of a Department of Defense (DoD) organization. As a Tier 1 Service Desk Analyst you are the front-line supporting technical ... innovative fast-paced highly technical IT team as a Help Desk Agent in support of the EITaaS...to Do:** CACI has an excellent opportunity for a Tier 1 Service ** Desk Analysts**… more
- TEKsystems (Winter Park, FL)
- …to ensure that organizational needs are met). Skills: Customer support, Customer service , Troubleshooting, Active directory, Help desk support, Customer ... service skills, Windows, apple ios, Help desk , Call center, Microsoft, Technical support Top Skills Details: Customer support, Customer service ,… more
- General Dynamics Information Technology (Washington, DC)
- …+ Provide program support as a Service Desk Supervisor + Supervise 45 Service Desk Technicians Tier 1 and 1.5. + Responsible for the daily operation ... for staff scheduling and coverage for the Service Desk hours 24/7/365 + Perform agent activities when necessary - handle customer calls/web submits + Work… more
- SAIC (Hanscom AFB, MA)
- …demonstrated verbal and written skills **Desired Qualifications:** + 1-2 years experience as a Service Desk Agent + Experience working with US Air Force ... desk . The selected candidate will create and triage Tier 1 and Tier 2 tickets. Candidates...POC for of SAAR C1FAMS/R4 process + Support other service desk activities as needed + Provide… more
- TEKsystems (Orlando, FL)
- …of end-users and navigating difficult conversations. Skills: Customer support, Customer service , Troubleshooting, Active directory, Help desk support, Customer ... service skills, Windows, apple ios, Help desk , Call center, Microsoft, Technical support Additional Skills & Qualifications: Department Hours: Sunday - Saturday… more
- General Dynamics Information Technology (Washington, DC)
- …+ Provide program support as a Service Desk Supervisor + Supervise 45 Service Desk Technicians Tier 1 and 1.5. + Responsible for the daily operation ... for staff scheduling and coverage for the Service Desk hours 24/7/365 + Perform agent activities when necessary - handle customer calls/web submits + Work… more
- Applied Statistics & Management Inc. (Temecula, CA)
- …Roles: Helpdesk Technician, Technical Support Representative, Customer Support Specialist, Service Desk Analyst, IT Support Technician, Application Analyst, ... Technician, Customer Service Technician, Client Support Specialist, Call Center Support Agent , Helpdesk Support Analyst, Software Support, etc. Powered by JazzHR more
- Dataprise (Port St. Lucie, FL)
- About the role: We are looking for a talent Team Lead to oversee our Tier 2 team of Service Desk Engineers. This role is integral to the day to day ... operations of our 24X7X365 global Service Desk . This position will work hybrid...as possible throughout the day + Be a change agent on the team by checking in with the… more
- HEI Hotels and Resorts (Cincinnati, OH)
- …you why!Thrive in a work environment that rewards your dedication with top- tier compensation, enviable health and welfare benefits, and the work-life balance you've ... candidates to apply. Overview Support the Front Office in providing superior guest service by fielding all guest issues and requests received by telephone with the… more
- MyFlorida (Tallahassee, FL)
- …Office Suite 2010 and 2013. Proficient in Outlook and/or O365. DESCRIPTION This is a Tier 1 Help Desk position that primarily provides application support to the ... Families Working Title: OFFICE AUTOMATION ANALYST - 60034400 Pay Plan: Career Service Position Number: 60034400 Salary: $40, 350.96 Posting Closing Date: 05/16/2024… more
- TEKsystems (Owings Mills, MD)
- Description: This is a Tier 1 IT Helpdesk Technician role. This role is open due replacing an existing contractor who is leaving at the end of his contract. This ... primary responsibilities of the position will include: The Help Desk Specialist answers inbound calls and emails for technical...There is No Quota regarding number of calls an agent must take, they are more focused on the… more
- TEKsystems (Owings Mills, MD)
- Description: This is a Tier 1 IT Helpdesk Technician role with our client. The technician will be supporting traders, analysts and high level executives. These ... volumes. The primary responsibilities of the position The Help Desk Specialist answers inbound calls and emails for technical...There is No Quota regarding number of calls an agent must take, they are more focused on the… more
- University of Michigan (Ann Arbor, MI)
- …Development raises an average of $200 million which helps us to be a change agent of the world. The Michigan Medicine Office of Development is seeking a full-time ... assistant who will provide a professional and welcoming atmosphere at the front desk and administrative support to the office. This position will work onsite and… more