- City of New York (New York, NY)
- …The Bureau of Business Information Technology (BIT) seeks to hire one (1) IT Service Management Specialist to provide Tier I Technical support to all DEP ... ensure that DEP continues its tradition of delivering excellent service to the residents of New York City. The...remotely located. Escalates more complex and impactful issues to Tier II III support team. Troubleshoot to resolve technical… more
- Applied Statistics & Management Inc. (Temecula, CA)
- …, Application Analyst , Customer Care Technician , Contact Center Technician , Customer Service Technician , Client Support Specialist, Call Center ... Comparable Roles: Helpdesk Technician , Technical Support Representative, Customer Support Specialist, Service Desk Analyst , IT Support Technician… more
- University of Utah (Salt Lake City, UT)
- …Number** PRN37608B **Job Title** Technical Support Analyst **Working Title** Video Tier 1 Technician **Job Grade** E **FLSA Code** Computer Employee ... **Job Summary** The primary role of the (VT1) Video Tier 1 Support Group is to serve as the...Retirement Systems ("URS"). Eligible new hires with prior URS service , may elect to enroll in URS if they… more
- Koniag Government Services (Huntsville, AL)
- …Management Solutions** , a Koniag Government Services company, is seeking an experienced ** Tier II Touch Labor Technician ** with a **DISC Secret Clearance** to ... and more. This position is required to perform all Tier I duties. In addition, provides touch labor for...and the IT infrastructure to serve as customer technical analyst with responsibility for resolving the most complex customer… more
- Robert Half Technology (Nashville, TN)
- Description Robert Half is currently looking for a Contract Tier 2 Helpdesk Analyst to join our client's IT support team. As a Tier 2 Helpdesk Analyst , ... to hardware, software, and network systems, serving as an escalation point for Tier 1 support. + Ticket Resolution: Handle escalated support tickets, ensuring that… more
- General Dynamics Information Technology (Washington, DC)
- …Yes **Job Description:** GDIT has an amazing opportunity for a Service Desk Technician / Help Desk Analyst to provide world-class IT support to our ... our nation's capital. As a Service Desk Technician / Help Desk Analyst , you are...**MAKE AN IMPACT:** + Providing program support as a Tier 1.5 Service Desk Technician .… more
- TEKsystems (Waukegan, IL)
- …Title + desktop support Job titles used for Match + desktop support + desktop support analyst + it support technician + support technician Top Skills - Must ... to functional area and related systems . Experience with Service Now ticketing system . Must possess a strong...Now ticketing system . Must possess a strong customer service orientation. . Must be adaptive and flexible and… more
- MyFlorida (Tallahassee, FL)
- IT Support Analyst (OLITS) Date: May 1, 2024 Location: TALLAHASSEE, FL, US, 32399 The State Personnel System is an E-Verify employer. For more information click on ... of Legislative Information Technology Services Job Title Information Systems Programmer / Analyst Working Title IT Support Analyst General Summary The Office… more
- SSM Health (Springfield, IL)
- …issues **Job Summary:** Provides leadership and primary support of escalations for the technician and analyst . Mentors team members, works on more complex issues ... are looking for experienced EPIC users to join our Service Center team. Good customer service skills...plus. #SSM The TSC EHR (Electronic Health Records) SENIOR ANALYST , is responsible for all aspects of primary and… more
- GovCIO (El Paso, TX)
- **Overview** GovCIO is hiring a Service Desk Analyst to support customers at ARPA-H. **Responsibilities** Provide program support as a Service Desk ... Technician supporting ARPA-H. Deliver excellent customer service and quick resolution of technical issues for customer via chat, email, and deskside support.… more
- Adelante (Phoenix, AZ)
- Desktop Support Senior Analyst Job Details Job Location Adelante Healthcare Center Support Office - Phoenix, AZ Position Type Full Time Education Level HS Diploma ... Job Category Health Care Description POSITION SUMMARY The Desktop Support Senior Analyst provides support assistance to users in the operation of end-user… more
- Robert Half Technology (Lynn, MA)
- Description We are currently seeking a Tier III Help Desk Technician for an in-office position. The primary focus of this role is to deliver top- tier ... and optimal functionality of both internal and external systems. Collaborating closely with Tier I and Tier II technicians, this role involves providing… more
- Insight Global (Wilsonville, OR)
- …Description An employer in Wilsonville, OR is looking for a Tier 1 Helpdesk Technician to join their Service Desk team. This role will be responsible for ... factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic...handling 20+ tickets/week - Great over the phone customer service -Must be able to stand for long periods… more
- TEKsystems (Fond Du Lac, WI)
- TEKsystems is seeking a Tier II Support Technician to support one of our Fortune 500 clients in Fond du Lac, WI. The support roles will be on site in Fond du ... year of IT help desk experience and at least six months of customer service skills. Please apply directly for more information. Skills needed: * Excellent customer … more
- UCLA Health (Santa Monica, CA)
- Description In this role, you will provide Tier II responsibilities for the day-to-day 24x7 IT services within an assigned geographical region, which may require a ... technician to travel to various sites as needed to perform the job duties. Tier II support on technologies including endpoint devices, but not limited to… more
- TEKsystems (Owings Mills, MD)
- Description: This is a Tier 1 IT Helpdesk Technician role supporting one of our clients in the financial industry. This person will be supporting traders, ... of every hour. Skills: Windows 7, Microsoft Office, Internet Explorer, Customer Service , Ticket Top Skills Details: Windows 7, Microsoft Office, Internet Explorer,… more
- TEKsystems (Columbus, OH)
- Description: Summary: An IS Desktop Support technician serves as tier II support for all technology related issues at Nationwide Children's Hospital. They ... provide world class service through their interactions with our users and technical...and procedures. Principal Duties and Responsibilities: * Serve as tier II support of contact for IS-related issues by… more
- Robert Half Technology (Sunnyside, WA)
- …in either Yakima or Sunnyside, Washington. The primary responsibility of this Help Desk Technician is to provide first- tier IT Support to internal end-users both ... least 2 years of experience in a Help Desk Analyst role or similar position + Demonstrable proficiency in...MS Office 365 is required + Experience with IT Service Management (ITSM) is necessary + Must have basic… more
- US Army Joint Munitions Command (Crane, IN)
- …to determine your eligibility/qualifications. About the Position: Serve as the senior Tier II customer support technical analyst and supervisory lead, providing ... the Site-Level IT support tickets within the Army Enterprise Service Management Platform (AESMP) to ensure timely resolution of...or arranging for needed development and training. Serve as Tier II customer support Lead technical analyst … more
- CACI International (Denver, CO)
- Integrated Service Center Account Manager Job Category: Information Technology Time Type: Full time Minimum Clearance Required to Start: TS/SCI with Polygraph ... Required: None Type of Travel: None Anticipated Posting End: 12/1/2024 The Integrated Service Center Account Manager will provide front line support and act as the… more