- George Washington University (Rockville, MD)
- …communications and customer service skills with the ability to provide top tier customer support to the user community-Familiarity with the following ... Support team is seeking a full-time Systems Engineer II . The position will provide a full spectrum of...client community. This position serves as a systems engineer II with systems administrator and end-user support … more
- George Washington University (Washington, DC)
- …VIP customers, with hours that may include evening and/or weekend operation. This role typically handles Tier II or Tier III requests by users in either a ... a work management and tracking tool-Delivers exceptional and with sense of urgency customer service to clients-Dispatches to support urgent customer ,… more
- George Washington University (Rockville, MD)
- …communications and customer service skills with the ability to provide top tier customer support to the user community.-Familiarity with the following ... international scope. Visit our website at: www.bsc.gwu.edu. The Biostatistics Center Systems Support team is seeking a full-time Linux Systems Engineer I. The… more
- George Washington University (Washington, DC)
- …highly-ranked programs in the health and biomedical sciences. With dozens of top- tier residency programs, SMHS is a competitive and esteemed destination for medical ... translational and clinical research environment. . In order to support the research growth efforts, we are looking for...an individual who is energetic, proactive and portrays strong customer service skills with all levels of students, faculty,… more
- George Washington University (Dover, AR)
- …environment, with hours that include evening and/or weekend operations. This role typically handles Tier I and Tier II requests from users that cannot ... incident management systems as a work management and tracking tool-Delivers exceptional customer service to clients-Dispatches to support urgent classroom or… more
- George Washington University (Dover, AR)
- … center environment, with hours that include evening and/or weekend operation, and typically handles Tier I and Tier II requests by users. The position is ... per industry best practice and university policy-Recommend opportunities for improvement for customer support and technology upgrades within the technology … more
- DCS Corp (Bedford, MA)
- …market research, evaluating deliverables requirements and best practice management; this includes support to Urgent Capability Acquisitions and Middle Tier of ... Division is responsible for a diverse portfolio that provides "cradle-to grave" support for the U-2 aircraft, E-8C Joint Surveillance Target Attack Radar System… more
- Toyota Boshoku America, Inc (Erlanger, KY)
- …efficiency and productivity of our business users at all TBA locations. II . Essential Job Functions: A. Collaborate with cross-functional teams to understand ... to gather feedback and continuously optimize automation solutions. G. Support TBA Automation COE (Center of Excellence) and help...Data Visualization tools.* Experience supporting Oracle ERP systems.* Toyota Tier 1 or other OEM Tier 1… more
- TalentBurst, Inc. (Boston, MA)
- …include troubleshooting, installing, implementing, and administering mobile devices and providing Tier II support . Coordinate and monitor vendors ... authorized external business units in a timely manner for Tier II support : telephone, e-mail,...years of hands-on experience in IT Asset Management, IT Customer Support , IT Service Delivery, IT Application… more
- Dexian - DISYS (Meridian, ID)
- …tickets, correlate events and incidents for management of Information Technology Services.Provides Tier I and II technical software, hardware and network problem ... through step-by-step solutions or may provide expertise to solve first and second tier technical support issues for end-users of the organization's products and… more
- CACI International (Washington, DC)
- …for ensuring an outstanding level of customer service by providing direct Tier II Customer Service Center support to the JSP VIP user community. The ... * * CACI has an immediate opening for VIP Support Specialist ( Tier II ), who...for desktop/laptop computers and mobile devices + Providing IT customer technical support on Microsoft operating systems… more
- Jacobs (Fort Belvoir, VA)
- … the INSCOM Black Core (IBC) and Trojan Data networks (TDN). Provide Tier II customer service support to US ARMY INSCOM customers. Responsible for ... seeks to obtain professional support services that support the ISCOM Customer in the sustainment...problems and resolves as appropriate; escalates when necessary. Performs Tier 1-4 problem determination. * Interfaces with users and/or… more
- Jacobs (Fort Belvoir, VA)
- …today and into tomorrow._ **Job Description** TNCC and ITOC personnel provide Tier II customer service support to US ARMY INSCOM customers. Responsible ... for providing software support to CISCO routers and switches, Dell PCs, Sun...+ You may be asked to continue performance in support of a war, contingency, or exercise + You… more
- Leidos (Chantilly, VA)
- …The Digital Modernization Sector at Leidos is seeking a **CNOC Tier II Technician** to support the customer 's computer data communications systems, ... The job duties of the **CNOC Tier II Network Technician** are as follows: + Support...as Microfocus and Riverbed to quickly identify and isolate customer impacting events on the network + Communicate and… more
- William C Brown Inc (Chantilly, VA)
- …Operations Center (CNOC) Tier II Incident Management Technicianto support the customer 's computer data communications systems, in providing design ... II Incident Management Technicianare as follows: + The Tier 2 network technician will support the...Leverage various network tools to quickly identify and isolate customer impacting events on the network + Communicate and… more
- Leidos (Washington, DC)
- …is seeking an experienced Personal Security Tier II SAP Adjudicator to support a customer within the Department of Defense (DOD) located in the Greater ... In this role, you will be embedded with the customer providing Subject Matter Expertise, providing lead support...and update as required: Local Level I and Level II SAPNP processing policies and procedures. * Perform Level… more
- Proven IT (Phoenix, AZ)
- …maintenance and trouble-shooting support . This is the intermediate level of customer support . The Tier II Engineer has a broad understanding of the ... is required to understand the inner workings. Responsibilities + Tier II aids support to...to diagnose the needs or physically onsite to the customer 's organization + Tier II … more
- NuAxis Innovations (Denver, CO)
- ** Tier II Service Desk Specialist** Location...end-users on a variety of issues. + During remote support periods, receive customer calls, emails, and ... community. We are currently seeking a talented and motivated ** Tier II Service Desk Specialist** for a...monitors tickets to ensure a timely resolution. + Provides second- tier support to users' applications or hardware… more
- NuAxis Innovations (San Francisco, CA)
- ** Tier II Service Desk Specialist** Location...end-users on a variety of issues. + During remote support periods, receive customer calls, emails, and ... community. We are currently seeking a talented and motivated ** Tier II Service Desk Specialist** for a...monitors tickets to ensure a timely resolution. + Provides second- tier support to users' applications or hardware… more
- MSC Industrial Supply Co. (PA)
- …and coordinates all required activity to open operational sites of new and existing Tier II customers, to establish and maintain overall alignment with field ... Role from anywhere in US BRIEF POSITION SUMMARY: The Tier Two National Account Manager is responsible for managing...type presentations to professionally identify needs and solutions to customer . + Coordinates with Core Sales Team, Support… more