- Careerbuilder-US (Boston, MA)
- …and updated information to maintain the Help Desk SOPs and Training manuals for Tier I/ II support Maintains a professional attitude and appearance providing ... follows-up on customer support problems, provides timely and professional Desktop support to users. The Help Desk Specialist will be interfacing with users,… more
- Computer World Services (CWS)Corporation (Washington, DC)
- …all technical issues appropriate to skill levels as expediently as possible, and escalate to Tier II or Tier III level(s) as appropriate. Key Tasks and ... comprehensive Mission Critical and Enterprise Information Technology services and support to the Federal Government. CWS strives to promote...skill levels as expediently as possible, and escalate to Tier II or Tier III… more
- RightDirection Technology Solutions LLC (Washington, DC)
- …- Cleared Washington, DC (http://maps.google.com/maps?q=Washington+DC) Description The Help Desk Tier II Desktop Specialist shall support the HR Help ... Help Desk Tier II Desktop Specialist...least two (2) years' experience supporting all phases of desktop support to include software, hardware, and… more
- Insight Global (Fort Mill, SC)
- Job Description An employer is seeking a Tier II Desktop Support Analyst to work for a large equipment rental company in Fort Mill, SC. Responsibilites ... tracks and monitors the problem to ensure a timely resolution Provdes as 2nd level ( Tier II ) support to other helpdesk technicians Relies on expdrience and… more
- State of Colorado (Pueblo County, CO)
- …motivated entry-level individual who is looking to grow their skills while providing critical, targeted Tier I/ II desktop support . As our new Desktop ... community. Some of the important duties you will perform: + Support a diverse group of users ( desktop , laptop, and tablet) and resolve problems in a variety of… more
- Sierra Nevada Corporation (Dayton, OH)
- …Comprehensive troubleshooting skills of industry standard hardware and software products/services **Preferred:** + Tier II desktop support experience + ... developing innovation solutions? Join our team! As an IT Support Technician II , you will be using...new and existing computing hardware. + Provide basic network support ensuring desktop and other networked peripherals… more
- Robert Half Technology (Nashville, TN)
- …and interpersonal skills. + IT-related certifications (eg, CompTIA Network+, Microsoft Certified Desktop Support Technician) are a plus. + Ability to work ... 2 Helpdesk Analyst to join our client's IT support team. As a Tier 2 Helpdesk...support role is essential. + Strong knowledge of desktop operating systems (eg, Windows, macOS), software applications, and… more
- Trinity Health (Columbus, OH)
- …end-user computing and desktop -based LAN systems software. Provides advanced level technical support and guidance through Tier 2 support and works with ... desktop software and hardware and provides advanced level support in these areas. Provides consultation to TIS users...in behaviors, practices, and decisions. + Provides expert level support of all desktop and network hardware… more
- Link Solutions Inc (AL)
- …and growth while helping protect our national security. Job Responsibilities: + Provide Tier II -III network/ desktop support . + Troubleshoot network ... reliable and effective Information Technology services to government clients in support of critical mission needs. Delivering a broad range of Infrastructure… more
- Link Solutions Inc (Wharton, NJ)
- …projects that offer opportunities for advancement and growth. Job Responsibilities: + Provide Tier II -III network/ desktop support . + Troubleshoot network ... reliable and effective Information Technology services to government clients in support of critical mission needs. Delivering a broad range of Infrastructure… more
- Insight Global (Scottsdale, AZ)
- Job Description The IT Desktop Support Technician is an important member of the IT Infrastructure team at one of our largest sustainability clients. The IT ... Desktop Support Technician is someone with strong...Desktop Support Technician is someone with strong customer service and...supporting the resolution of server and network issues with Tier 3 support . Provide 1st level… more
- Pine Street Inn (Boston, MA)
- Helpdesk Specialist Tier II Department: Information Technology Services Office: 444 Harrison Avenue Location: Boston, MA Position Type: Administrative ... working with the Helpdesk team and be the second tier of support on any helpdesk request...Position requires long periods of sitting, working at a desktop computer. + Must be able to travel to… more
- General Dynamics Information Technology (Washington, DC)
- …and updated information to maintain the Help Desk SOPs and Training manuals for Tier I/ II support + Maintains a professional attitude and appearance ... follows-up on customer support problems, provides timely and professional Desktop support to users. You will be interfacing with users, therefore you should… more
- SCI Shared Resources, LLC (Houston, TX)
- …cause of issues and create knowledge base articles so the 1st and 2nd tier support teams can resolve at first contact. **System Administration and Engineering** ... Work! The Houston based role will be responsible for desktop engineering, implementation, and support of our...support for incidents and problems escalated from our tier 1 and tier 2 support… more
- SAIC (Quantico, VA)
- …through IT incident ticketing system, providing resolution and/or escalating for assistance. * Receives Tier II tickets that are escalated to the DE team and ... Security & Space Sector of SAIC is seeking a Desktop Engineer (SCCM) to support a transformational...a degree. * Top Secret clearance (SCI Eligible). * IAT- II , or equivalent 8140 certification. SAIC accepts applications on… more
- NuAxis Innovations (Lakewood, CO)
- … Tech providing online, telephone and hands-on support diagnosing and resolving IT Tier II -level problems. **We are a federal IT company on a mission to ... ** Desktop Support Technician** Location **Lakewood, CO** \# of openings **1** Salary Range (Min-Max) **0.0** **Job Brief** Opening for a full-time Desktop … more
- TEKsystems (Scott Air Force Base, IL)
- …issues using FAQs, knowledge base and other guides Provides Tier I support to end users for laptop/ desktop /PC, applications, printers and peripherals Create ... requests to appropriate teams for resolution Coordinate user support with Desktop Support and...(an Active Interim Secret Clearance may substitute) DoD 8570 IAT- II Certification (eg Security+ CE, CCNA Security or other… more
- Randstad US (Atlanta, GA)
- desktop support . + atlanta , georgia + posted april...users in person and remotely. + Handle incidents flagged by Tier I, Tier II teams using an ... + Minimum 5 years of experience + Education: No Degree Required skills: + Desktop Support + Single Sign On (2 years of experience is required) + scripting (2… more
- CACI International (Washington, DC)
- …to 10% Type of Travel: Local * * * CACI has an immediate opening for VIP Support Specialist ( Tier II ), who will be responsible for ensuring an outstanding ... level of customer service by providing direct Tier II Customer Service Center ...**These Qualifications Would be Nice to Have:** + HDI Desktop Support Technician + ITIL Foundation Certification… more
- CACI International (Fort Belvoir, VA)
- Tier 2 Deskside Support Technician Job Category: Engineering and Technical Support Time Type: Full time Minimum Clearance Required to Start: Secret Employee ... of Travel: Local * * * As a **Deskside Support Technician ( Tier 2),** you will act...advanced troubleshooting to isolate and diagnose IT problems on desktop equipment and peripherals, including software and hardware. +… more
