- SAIC (Las Vegas, NV)
- …and challenging career with SAIC in Las Vegas, NV. Duties: + The qualified applicant will provide Tier II help desk support to users unable to resolve ... is seeking an experienced, motivated, career and customer-service oriented Help Desk Analyst to join our team...tech issues that exceed Tier 1 level support. + The candidate must provide… more
- Insight Global (Kansas City, MO)
- …Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ . Skills and Requirements - Help Desk / IT Support background within a ... healthcare environment null We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal employment opportunity/affirmative action employer that believes… more
- RightDirection Technology Solutions LLC (Washington, DC)
- Help Desk Tier II Desktop Specialist - Cleared Washington, DC (http://maps.google.com/maps?q=Washington+DC) Description The Help Desk Tier ... II Desktop Specialist shall support the HR Help Desk at the US Dept of...with office moves, and other related help desk duties. + Occasionally assist Tier I… more
- Koniag Government Services (Silver Spring, MD)
- …to:** + Responsible for performing the following tasks: + Tier I and Tier II Help Desk support during normal business hours 0700-1700 Monday - ... Solutions,** a Koniag Government Services company, is seeking an experienced Help Desk Technician to support **ATS** and our government customer in Silver… more
- Alaka'ina Foundation Family of Companies (Aberdeen Proving Ground, MD)
- …The Alaka`ina Foundation Family of Companies (FOCs) is looking for an IT Tier I/ II Help Desk Support professional for ... IT Help Desk Specialist Location MD -...DESCRIPTION OF RESPONSIBILITIES: + Provides IT Tier I/ II service center support + Provide help ... I/ II service center support + Provide help desk support to C5ISR personnel. Support… more
- Robert Half Technology (Nashville, TN)
- Description Robert Half is currently looking for a Contract Tier 2 Helpdesk Analyst to join our client's IT support team. As a Tier 2 Helpdesk Analyst, you will ... and network systems, serving as an escalation point for Tier 1 support. + Ticket Resolution: Handle escalated support...to prevent their reoccurrence. + Escalation Management: Collaborate with Tier 3 support teams to resolve issues that require… more
- Mercy University (Dobbs Ferry, NY)
- …+ Escalate requests or problems that cannot be handled by Help Desk staff to Tier II Technical Support. + Recognize that multiple calls related to the ... represent an incident and escalate the problem to both Tier II Technical Support and the Help Desk Manager. + Participate in project teams or lead… more
- NuAxis Innovations (San Francisco, CA)
- ** Tier II Service Desk ...or later. + Certifications in ITIL v3 Foundations + Help Desk Institute's HDA* certification. + Customer ... NOW! We are currently seeking a talented and motivated ** Tier II Service Desk Specialist**...2007 or later Certifications in ITIL v3 Foundations or Help Desk Institute's HDA* certification or Customer… more
- Node.Digital (Arlington, VA)
- …environments. Responsibilities: * Supports and provides Tier I ( Help Desk ) and Tier II (Escalation) problem identification, diagnosis and resolution ... incident response (tiered support model), using an Incident Management System. * Tier II experience: Prioritize incidents. Perform detailed troubleshooting and… more
- BCMC (Arlington, VA)
- …environments. Responsibilities: * Supports and provides Tier I ( Help Desk ) and Tier II (Escalation) problem identification, diagnosis and resolution ... incident response (tiered support model), using an Incident Management System. * Tier II experience: Prioritize incidents. Perform detailed troubleshooting, root… more
- Proven IT (Duluth, GA)
- Help Desk Tier 1... Help Desk Tier 1 Engineer Duluth, GA...I will communicate and work as a team with Tier II and Tier III ... (http://maps.google.com/maps?q=3435+Breckinridge+Blvd+Duluth+GA+30096) Apply Job Type Full-time Description The Tier I Engineer is responsible for various managed IT… more
- PingWind INC (Cuba, NM)
- Tier 2 - Help Desk ...- can start with SECRET clearance Certifications:8570 IAT Level II and Computing Environment eg MD-100, AZ-104 or higher Required ... Required Experience: 2-5 Years PingWind is looking for a Tier 2 - Help Desk ...experience based on position level + 8570 IAT Level II and Computing Environment eg MD-100 or higher? Preferred… more
- IntelliDyne (Falls Church, VA)
- Help Desk Technician - Tier 1 Clearance: Active DOD Position of Trust level Security Clearance required. Status: Non-Exempt Location: Onsite ... Responsibilities: + Answer calls coming into the Tier 1 Help Desk by...operating environment. Qualifications: + DOD 8570 IAT Level I, II , or III certification required: A+, Network+, or Security+… more
- ProSphere Tek (Forest Park, GA)
- …a Planned Systems International (PSI) joint venture, is seeking a skilled Computer Network Support Help Desk Tier 1&2.The purpose of this overall project is ... 6 months of contract start date, Information Assurance Technical (IAT) Level II certification as well as achieve and maintain certification in all applications… more
- Competitive Range Solutions, LLC (Fort Meade, MD)
- …environment. Competitive Range Solutions requires the expertise of a talented and experienced Tier II Helpdesk Lead/Central Area Business (CAB) Manager for Tech ... environment and effective integration with a government multi-contractor team. The skilled Tier II Helpdesk Lead/Central Area Business (CAB) Manager for Tech… more
- Koniag Government Services (Huntsville, AL)
- …Management Solutions** , a Koniag Government Services company, is seeking an experienced ** Tier II Touch Labor Technician** with a **DISC Secret Clearance** to ... suites, monitors, keyboards, mice, headsets, cameras, VOIP phones, + Tier II technicians are the primary POC...+ Ability use qualitative and quantitative techniques to evaluate help desk program effectiveness. + Specialized knowledge… more
- Delmock Technologies, Inc (Atlanta, GA)
- About Our Company: Delmock Technologies, Inc. (DTI) is seeking a Tier II Operations Analyst to explore exciting career opportunities. DTI is a leading HUBZone ... for IT operations, addressing more complex issues escalated by Tier I analysts. Monitor and manage IT systems to...of 3 years of experience in IT operations or help desk support, with a focus on… more
- COMSO, Inc (Columbia, MD)
- …devices, mobile devices, etc + Provide Tier I ( Help Desk ) and Tier II (Escalation) problem identification, diagnosis and resolution ... Systems Administrator II (TS/SCI w/ Polygraph) Columbia, MD (http://maps.google.com/maps?q=Columbia+MD+21046) Job...with patching and Nessus scans + CWIP: IAT Level II Certification, IA Baseline Certification in Linux, Unix, Windows,… more
- Robert Half Technology (Leesburg, VA)
- …environment. This is a long-term contract / contract opportunity. Located in Leesburg, Virginia, this Help Desk Analyst II role will be a long-term contract ... Description You might be the Help Desk Analyst Robert Half is...while upholding customer service standards - Provide guidance to Tier 1 support and team members - Understand concepts… more
- Robert Half Technology (Arlington Heights, IL)
- Description Robert Half is looking for a Help Desk Analyst II to join our team. This long-term contract / temporary employment opportunity is based in the ... for you to understand how your role as the Help Desk Analyst relates to IT projects...relating to server/network related issues - Provide guidance to Tier 1 support and team members - The ideal… more