- CACI International (GA)
- GETS Mid Helpdesk Technician Job Category: Information Technology Time Type: Full time Minimum Clearance Required to Start: TS/SCI Employee Type: Regular ... Local * * * CACI is seeking a cleared Helpdesk Technician in Augusta GA, Fort Gordon....regarding the GETS Platform. + Provide technical guidance to Tier I and II personnel. + Isolate… more
- Baltimore City Community College (Baltimore, MD)
- …weekly and monthly. + Identify, research, and resolve IT technical problems. Assist Tier II to setup and configure computers. + Assist Audio/Visual Specialist ... well as BCCC's policies and procedures. IT Specialist I Helpdesk responds to, coordinates and resolves IT Helpdesk...Professional (for Win 10) MCDST -Microsoft Certified Desktop Support Technician Comp TIA A+ or Comp TIA Network+ +… more
- TEKsystems (Owings Mills, MD)
- Description: This is a Tier 1 IT Helpdesk Technician role supporting one of our clients in the financial industry. This person will be supporting traders, ... executives. These individuals will be responsible for all standard IT helpdesk support duties (including internal and external calls). Additionally, the customer's… more
- Robert Half Technology (Nashville, TN)
- Description Robert Half is currently looking for a Contract Tier 2 Helpdesk Analyst to join our client's IT support team. As a Tier 2 Helpdesk Analyst, ... seamless handover of escalated tickets. Requirements Qualifications: + Prior experience in a Tier 2 helpdesk or technical support role is essential. + Strong… more
- City of New York (New York, NY)
- …office as well as remotely located. Escalates more complex and impactful issues to Tier II III support team. Troubleshoot to resolve technical issues related to ... Technology (BIT) seeks to hire one (1) IT Service Management Specialist to provide Tier I Technical support to all DEP end users. Under the direction of the… more
- GCI Communication Corp (Anchorage, AK)
- …such as password resets, break / fix instructions, ticket routing, and escalation to Tier II and Tier III support. Gather information to address ... GCI's Network Support Technician III will provide initial exceptional network technical support... Tier II and Tier III issues where solutions (processes… more
- Link Solutions Inc (Frederick, MD)
- …appraised for CMMI ML3 for Services and Development. Link Solutions is seeking a PC Desktop Technician to join our team in Frederick, MD. + Must be a US Citizen + ... Active DoD Security Clearance The PC Desktop Technician will support and manage the functionality and efficiency...of related peripherals. They will work as part of Tier 1 and 2 service teams to ensure a… more
- TEKsystems (Lansing, MI)
- …Incidents, including triage and assessment of impacted systems. Escalates Incidents to tier II for Major Incident investigation. Notifies and escalates to ... Previous Helpdesk or Desktop Support or PC Technician or Data Center experience is preferred. IT certifications are desirable for this role. These will be first,… more
- TEKsystems (Scott AFB, IL)
- …device issues using FAQs, knowledge base and other guides + Provides Tier I support to end users for laptop/desktop/PC, applications, printers and peripherals ... with Desktop Support and System Administration staff + Develop and maintain helpdesk -related technical documentation such as guides, FAQs, SOPs, etc. + Assists Help… more