- KaiHonua (Huntsville, AL)
- …software and hardware products and services to resolve problems of users. The service desk representative aids users and organizations using computer software or ... understanding of their needs and to educate customers on processes and proceduresProvides Tier II support to users by researching, diagnosing, and resolving… more
- NuAxis Innovations (San Francisco, CA)
- ** Tier II Service Desk Specialist** Location **San Francisco, CA** \# of openings **1** Salary Range (Min-Max) **00** **We are a federal IT company on a ... so join our team NOW! We are currently seeking a talented and motivated ** Tier II Service Desk Specialist** for a Full-Time position. **Job Summary:**… more
- RightDirection Technology Solutions LLC (Washington, DC)
- Help Desk Tier II Desktop...This role is also responsible for providing excellent customer service to VIP staff within the Human Resources bureau. ... Specialist - Cleared Washington, DC (http://maps.google.com/maps?q=Washington+DC) Description The Help Desk Tier II Desktop Specialist shall support the HR… more
- Robert Half Technology (Nashville, TN)
- Description Robert Half is currently looking for a Contract Tier 2 Helpdesk Analyst to join our client's IT support team. As a Tier 2 Helpdesk Analyst, you will ... to hardware, software, and network systems, serving as an escalation point for Tier 1 support. + Ticket Resolution: Handle escalated support tickets, ensuring that… more
- Alaka'ina Foundation Family of Companies (Aberdeen Proving Ground, MD)
- …Maryland. DESCRIPTION OF RESPONSIBILITIES: + Provides IT Tier I/ II service center support + Provide help desk support to C5ISR personnel. Support ... Family of Companies (FOCs) is looking for an IT Tier I/ II Help Desk Support...provide complete support to the end user from the Service Desk ticketing system + Performs technical… more
- Insight Global (Kansas City, MO)
- …ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by ... Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ . Skills and Requirements - Help Desk / IT Support background within a healthcare environment… more
- Leidos (Norfolk, VA)
- **Description** + The SMIT Service Desk RDM Team has an...work in our Norfolk, VA office. This team provides Tier I and II technical software, hardware ... or may provide expertise to solve first and second tier technical support issues for end-users of the organization's...the organization's products and services. Primary Responsibilities: As a Service Desk RDM Technician, you will: +… more
- Proven IT (Duluth, GA)
- Help Desk Tier 1 Engineer Duluth, GA...I will communicate and work as a team with Tier II and Tier III ... (http://maps.google.com/maps?q=3435+Breckinridge+Blvd+Duluth+GA+30096) Apply Job Type Full-time Description The Tier I Engineer is responsible for various managed IT… more
- IntelliDyne (Falls Church, VA)
- Help Desk Technician - Tier 1 Clearance: Active DOD Position of Trust level Security Clearance required. Status: Non-Exempt Location: Onsite Responsibilities: + ... Answer calls coming into the Tier 1 Help Desk by the third...operating environment. Qualifications: + DOD 8570 IAT Level I, II , or III certification required: A+, Network+, or Security+… more
- PingWind INC (Cuba, NM)
- Tier 2 - Help Desk Guantanamo...Base Guantanamo Bay, Cuba. Successful candidate will provide call center/ service desk services to both remote and ... - can start with SECRET clearance Certifications:8570 IAT Level II and Computing Environment eg MD-100, AZ-104 or higher...Required Experience: 2-5 Years PingWind is looking for a Tier 2 - Help Desk Technician who… more
- L3Harris (Dulles, VA)
- …services. Individual will be on-site full time. As an essential member of the Service Desk team, individual will engage customers with a professional manner ... guidance for routine troubleshooting before escalating to an appropriate Tier II Subject Matter Expert. + Maintaining...within 30 days of employment). Preferred Additional Skills: + Service Desk or customer phone support or… more
- CACI International (Forest Heights, MD)
- Tier II Network Engineer Job Category: Information Technology Time Type: Full time Minimum Clearance Required to Start: None Employee Type: Regular Percentage of ... Travel: None * * * CACI is seeking a Tier II Network Engineer to join our...a timely manner. + Handle incoming technical escalations from Service Desk , Network Operations Security Center, and… more
- Competitive Range Solutions, LLC (Fort Meade, MD)
- …- II work center support, receiving and logging trouble calls from customers, DoD service desk . Coordinate with Tier -III support as required for advanced ... Solutions requires the expertise of a talented and experienced Tier II Helpdesk Lead/Central Area Business (CAB)...Facility Helpdesk, ensuring efficient handling of trouble tickets and service requests. + Ensure the CAB and helpdesk operations… more
- CACI International (Forest Heights, MD)
- …technical escalations from Service Desk , Network Operations Security Center, Tier II , and other support teams. + Document, track, and coordinate ... Tier II Windows Systems Engineer Job... Tier II Windows Systems Engineer Job Category: Information Technology...Tier 2/3 Zscaler Area Specialist and Trainer + Service Now Ticket Quality and Assessment Manager + Ability… more
- SAIC (Albuquerque, NM)
- …and challenging career with SAIC in Albuquerque, NM. Duties: + The qualified applicant will provide Tier II help desk support to users unable to resolve tech ... **Description** SAIC is seeking an experienced, motivated, career and customer- service oriented Help Desk Analyst to join...issues that exceed Tier 1 level support. + The candidate must provide… more
- Delmock Technologies, Inc (Atlanta, GA)
- About Our Company: Delmock Technologies, Inc. (DTI) is seeking a Tier II Operations Analyst to explore exciting career opportunities. DTI is a leading HUBZone ... with a commitment to ethics, excellence, and superior customer service . At DTI, we balance continuous growth and innovation...for IT operations, addressing more complex issues escalated by Tier I analysts. Monitor and manage IT systems to… more
- Alaka'ina Foundation Family of Companies (Fort Eustis, VA)
- …a ticket that describes the work to be performed. + Operate the Service Desk with Tier II systems support, to include providing on-site services for ... Computer Equipment Support Operations II Location VA - Fort Eustis Job Code...shall provide desktop support services, respond to, and resolve service requests. + The ability to enter tasks into… more
- Dobson Fiber (Oklahoma City, OK)
- …offerings using step by step solutions in a call center environment. Scope: The Tier 2 Support Techs work within the Dobson operating system to create detailed work ... a rapidly growing customer base. Duties: Provide Advance trouble-shooting support for Tier 1 escalations of a variety of DSL/FTTH/FTTB/VOIP solutions. Work with and… more
- Robert Half Technology (Chicago, IL)
- …of a highly motivated team, you'd be great for this position! Can you represent the Service Desk by consulting with 2nd and 3rd level teams to help transition ... Description Robert Half is looking for a Help Desk Analyst II to join our...new and changing services? This Service Desk Analyst job might be for… more
- Robert Half Technology (Phoenix, AZ)
- …with a can-do attitude who is looking to be part of a highly motivated team. This Service Desk Analyst job might be for you if you can represent the Service ... to create knowledge articles and arrange training for other Service Desk Analysts when needed. You will...long-term contract / temporary to hire opportunity. This Help Desk Analyst II opportunity will be located… more
