- TEKsystems (Kansas City, MO)
- …Coordination and communications between the MCEITS Operations processes, personnel and procedures, the EIS Tier II and III support personnel, the EIS Project ... site owners and USMC general officers. Qualifications: * Experience in role of Tier I & II support staff in 24/7 environment * Experience with datacenter… more
- ProSphere Tek (Bethesda, MD)
- …or service interruptions. + Collaborate with the CM Lead Engineer to fulfill Tier I and II triage responsibilities, including recovery and restoration procedures ... component is the Forum-III conference bridge system, housed to support seamless conference calls. Currently operating on Avaya CM...of component breakdowns or system downtime. + Engage with Tier III Technical Assistance Center ( TAC ) engineers… more
- Jacobs (Warrenton, VA)
- …geographic locations. + The successful candidate will be responsible for providing and managing Tier III level resolution and customer support to all VoIP and ... Responsibilities: + Operations lead for large enterprise (3,000 ) Tier III voice and video services working in tandem...resolution for voice and video end-users, coordinating with Cisco TAC and Business Support groups, tracking and… more