- Computer World Services (CWS)Corporation (Washington, DC)
- …authorized to be collected by such member agencies. Job Description CWS is seeking a Help Desk Specialist to answer and triage all OFR requests, resolve all ... appropriate to skill levels as expediently as possible, and escalate to Tier II or Tier III level(s) as appropriate. Key Tasks and Responsibilities Answer… more
- Insight Global (Princeton, NJ)
- Job Description An employer is looking for a Tier III Help Desk Support Engineer. This person will be solely responsible for helping a team of 40 with ... Policy: https://insightglobal.com/workforce-privacy-policy/ . Skills and Requirements 5+ years of desktop/ help desk support experience 5+ years of experience… more
- KeenLogic (Washington, DC)
- KeenLogic is seeking an experienced Tier III Help Desk Analyst to join our team on Capitol Hill at the US House of Representatives. The ideal candidate ... including issues with Windows, Mac, iOS, and Android operating systems. As a Tier III Help Desk Analyst, you will serve as primary technical resource and… more
- Robert Half Technology (Lynn, MA)
- Description We are currently seeking a Tier III Help Desk Technician for an in-office position. The primary focus of this role is to deliver top- tier ... of both internal and external systems. Collaborating closely with Tier I and Tier II technicians, this...support and advanced troubleshooting services to end-users. Key Responsibilities: Help Desk Support: Offer technical guidance and… more
- CACI International (VA)
- …load rules, batch scripts, security, managing meta-data/core data loads and validation while supporting the Tier III Help Desk for the program's budget ... to the support of the client's business systems + Respond to and resolve Tier III level trouble tickets for end user issues. This includes communicating with end… more
- CACI International (Arlington, VA)
- …Acceptable Quality Levels of team performance. + Escalate incidents to advanced help desk (eg, Tier III ) support as appropriate and partner with senior ... and pay system ever deployed!" The CACI Team is looking for a Senior Tier 2 Help Desk Analyst to fill a position in Arlington, VA. The candidate will provide… more
- ManTech (Edwards AFB, CA)
- …opportunities for advancement. Currently, ManTech is seeking a motivated, career and customer-oriented ** Help Desk Manager III at Edwards AFB, CA.** ... **Responsibilities include, but are not limited to:** The Help Desk Manager III directs...desk team members. They monitor problem management and tier escalation procedures to deliver efficient query and complaint… more
- ManTech (Stafford, VA)
- …offer opportunities for advancement. Currently, ManTech is seeking a motivated, career and customer-oriented ** Help Desk Manager III ** to join our team in ... desk team members. + Monitoring problem management and tier escalation procedures to deliver efficient query and complaint...efficiencies may be gained through measured change. + The Help Desk Manager III is… more
- Dobson Fiber (Oklahoma City, OK)
- The NOC Engineer Tier III will be responsible for training the Network Operations Center and providing support as the escalation point internally for Tier 1 ... solve difficult, in dept troubleshooting issues. The NOC Engineer Tier III will act as the technical...3 to 5 years of experience working in a NOC/ help desk /system support position. Thorough understanding of… more
- IntelliDyne (Falls Church, VA)
- Help Desk Technician - Tier ...Qualifications: + DOD 8570 IAT Level I, II, or III certification required: A+, Network+, or Security+ CE, or higher ... Onsite (Falls Church, VA) Responsibilities: + Answer calls coming into the Tier 1 Help Desk by the third ring. + Create a customer incident in Remedy,… more
- TEKsystems (Columbus, OH)
- …under pressure Adaptability Teamwork skills Interpersonal skills Support experience Integrity Skills: Help desk support, Customer service, Service desk , ... Ticketing system Top Skills Details: Help desk support,Customer service,Service desk ,Ticketing system Additional Skills & Qualifications: Amazing attitude,… more
- TEKsystems (Colorado Springs, CO)
- …Defense Intelligence Agency, DIA, Tier 1, Entry-level Top Skills Details: help desk , customer service, windows 10 Intermediate Level About TEKsystems: We're ... at Tier 2. Efficiently escalates to higher Tier III when required. - Documents incidents...date A+, HDI, ITIL Foundation OR Microsoft 365 Skills: help desk , customer service, windows 10, TS/SCI,… more
- UIC Government Services and the Bowhead Family of Companies (Barrow, AK)
- **Overview** Call Center/ Help Desk Technician III ...network solutions. + Act as an escalation point to Tier 1 and 2 groups regarding any application - ... (BWAK) We are currently searching for a qualified **On-Site** **Call Center/ Help Desk Technician III ** to deliver exceptional technical assistance to our… more
- Robert Half Technology (Portsmouth, NH)
- …technological innovation. With a commitment to excellence and a passion for providing top- tier service to clients. We are seeking a skilled IT Helpdesk Specialist to ... of experience in an IT support role, with demonstrated proficiency in handling tier 1 through 3 technical issues. Strong understanding of Windows and Mac operating… more
- Proven IT (Phoenix, AZ)
- …Phoenix, AZ (http://maps.google.com/maps?q=Gateway+I+Phoenix+AZ+USA+85008) Apply Job Type Full-time Description The Tier III Project Team Engineer is responsible ... an expert level engineer for Managed IT Services. The Tier III Project Team Engineer has an...all co-workers, outside customers and possibly vendors + Resolve help desk tickets when not on projects… more
- Chenega Corporation (Alexandria, VA)
- Help Desk Technician Alexandria, VA Join our Talent Network...onsite or remotely as required by Tier I, Tier II, and Tier III technicians. Duties ... is currently seeking talented individuals to add to our Talent Network. C-CITES-24-003 Help Desk Technician Summary: The Help Desk Technician possesses… more
- Chenega Corporation (Alexandria, VA)
- Senior Help Desk Technician Alexandria, VA Join our Talent...onsite or remotely as required by Tier I, Tier II, and Tier III technicians. ... seeking talented individuals to add to our Talent Network. C-CITES-24-006 Senior Help Desk Technician Summary: TheSenior Help Desk Technician leads… more
- Chenega Corporation (Alexandria, VA)
- Help Desk Technician Alexandria, VA Join our Talent Network...onsite or remotely as required by Tier I, Tier II, and Tier III technicians. Duties ... sessions per month. + Develop and document core service desk SOPs, Frequently Asked Questions (FAQs), and self- help... desk SOPs, Frequently Asked Questions (FAQs), and self- help and troubleshooting guides and provide input to weekly… more
- Competitive Range Solutions, LLC (Fort Meade, MD)
- …-II work center support, receiving and logging trouble calls from customers, DoD service desk . Coordinate with Tier - III support as required for advanced ... and deploy complex, IT-enabled, and mission-essential capabilities. Our goal is to help you develop and expand your professional capabilities while working on… more
- System One (Washington, DC)
- …###. Tight timeframe to submit candidates. Washington, DC 20024 USC/Greencard required Onsite Help Desk Technician III Transform technology into opportunity ... as a Help Desk Technician III with GDIT. A career...to network, desktop, and/or systems hardware and software Provide Tier I/II contact and incident resolution to customers with… more
