- Insight Global (Princeton, NJ)
- Job Description An employer is looking for a Tier III Help Desk Support Engineer. This person will be solely responsible for helping a team of 40 with ... Policy: https://insightglobal.com/workforce-privacy-policy/ . Skills and Requirements 5+ years of desktop/ help desk support experience 5+ years of experience… more
- CACI International (VA)
- …load rules, batch scripts, security, managing meta-data/core data loads and validation while supporting the Tier III Help Desk for the program's budget ... to the support of the client's business systems + Respond to and resolve Tier III level trouble tickets for end user issues. This includes communicating with end… more
- CACI International (Arlington, VA)
- …Acceptable Quality Levels of team performance. + Escalate incidents to advanced help desk (eg, Tier III ) support as appropriate and partner with senior ... and pay system ever deployed!" The CACI Team is looking for a Senior Tier 2 Help Desk Analyst to fill a position in Arlington, VA. The candidate will provide… more
- ManTech (Edwards AFB, CA)
- …opportunities for advancement. Currently, ManTech is seeking a motivated, career and customer-oriented ** Help Desk Manager III at Edwards AFB, CA.** ... **Responsibilities include, but are not limited to:** The Help Desk Manager III directs...desk team members. They monitor problem management and tier escalation procedures to deliver efficient query and complaint… more
- Proven IT (Duluth, GA)
- Help Desk Tier 1... Help Desk Tier 1 Engineer Duluth, GA...I will communicate and work as a team with Tier II and Tier III ... (http://maps.google.com/maps?q=3435+Breckinridge+Blvd+Duluth+GA+30096) Apply Job Type Full-time Description The Tier I Engineer is responsible for various managed IT… more
- ManTech (Stafford, VA)
- …offer opportunities for advancement. Currently, ManTech is seeking a motivated, career and customer-oriented ** Help Desk Manager III ** to join our team in ... desk team members. + Monitoring problem management and tier escalation procedures to deliver efficient query and complaint...efficiencies may be gained through measured change. + The Help Desk Manager III is… more
- IntelliDyne (Falls Church, VA)
- Help Desk Technician - Tier ...Qualifications: + DOD 8570 IAT Level I, II, or III certification required: A+, Network+, or Security+ CE, or higher ... Onsite (Falls Church, VA) Responsibilities: + Answer calls coming into the Tier 1 Help Desk by the third ring. + Create a customer incident in Remedy,… more
- Dobson Fiber (Oklahoma City, OK)
- The NOC Engineer Tier III will be responsible for training the Network Operations Center and providing support as the escalation point internally for Tier 1 ... solve difficult, in dept troubleshooting issues. The NOC Engineer Tier III will act as the technical...3 to 5 years of experience working in a NOC/ help desk /system support position. Thorough understanding of… more
- Robert Half Technology (Jacksonville, FL)
- Description As a Help Desk III Specialist, you will be a senior member of the IT support team, responsible for providing expert-level technical assistance ... issues, lead troubleshooting efforts, and contribute to the continuous improvement of help desk processes and procedures. Your in-depth knowledge and experience… more
- UIC Government Services and the Bowhead Family of Companies (Barrow, AK)
- **Overview** Call Center/ Help Desk Technician III ...network solutions. + Act as an escalation point to Tier 1 and 2 groups regarding any application - ... (BWAK) We are currently searching for a qualified **On-Site** **Call Center/ Help Desk Technician III ** to deliver exceptional technical assistance to our… more
- Summit Technical Solutions (Colorado Springs, CO)
- …to a world class team? Summit Technical Solutions (STS) (http://sts-llc.com) is seeking a mid-level Help Desk Technician to provide Tier I, II and higher ... III ) contract at Peterson AFB, CO. The Help Desk Technician resolves technical problems in...duties include, but are not limited to: + Provide Tier I, Tier II and Higher Level… more
- Proven IT (Chicago, IL)
- …IL (http://maps.google.com/maps?q=151+N+Franklin+Chicago+IL+USA+60657) Apply Job Type Full-time Description The Tier III Project Team Engineer is responsible ... an expert level engineer for Managed IT Services. The Tier III Project Team Engineer has an...all co-workers, outside customers and possibly vendors + Resolve help desk tickets when not on projects… more
- Chenega Corporation (Alexandria, VA)
- Help Desk Technician Alexandria, VA Join our Talent Network...onsite or remotely as required by Tier I, Tier II, and Tier III technicians. Duties ... is currently seeking talented individuals to add to our Talent Network. C-CITES-24-003 Help Desk Technician Summary: The Help Desk Technician possesses… more
- Chenega Corporation (Alexandria, VA)
- Senior Help Desk Technician Alexandria, VA Join our Talent...onsite or remotely as required by Tier I, Tier II, and Tier III technicians. ... seeking talented individuals to add to our Talent Network. C-CITES-24-006 Senior Help Desk Technician Summary: TheSenior Help Desk Technician leads… more
- Chenega Corporation (Alexandria, VA)
- Help Desk Technician Alexandria, VA Join our Talent Network...onsite or remotely as required by Tier I, Tier II, and Tier III technicians. Duties ... sessions per month. + Develop and document core service desk SOPs, Frequently Asked Questions (FAQs), and self- help... desk SOPs, Frequently Asked Questions (FAQs), and self- help and troubleshooting guides and provide input to weekly… more
- System One (Washington, DC)
- …###. Tight timeframe to submit candidates. Washington, DC 20024 USC/Greencard required Onsite Help Desk Technician III Transform technology into opportunity ... as a Help Desk Technician III with GDIT. A career...to network, desktop, and/or systems hardware and software Provide Tier I/II contact and incident resolution to customers with… more
- Competitive Range Solutions, LLC (Fort Meade, MD)
- …-II work center support, receiving and logging trouble calls from customers, DoD service desk . Coordinate with Tier - III support as required for advanced ... and deploy complex, IT-enabled, and mission-essential capabilities. Our goal is to help you develop and expand your professional capabilities while working on… more
- DCCA (Annapolis Junction, MD)
- …and problem resolution for all of the client/server/storage/network devices, mobile devices, etc. Provides Tier I ( Help Desk ) and Tier 2 (Escalation) ... Software Administrator III Location Annapolis Junction, MD Job Code 2195...implementation, troubleshooting and maintenance of IT systems . Provide Tier I ( Help Desk ) problem… more
- Criterion Systems (Springfield, VA)
- …therefore we encourage Veterans to apply. Responsibilities We are seeking aTier II Help Desk Specialistto assist a team providing 24/7 on-site operational ... and who should be called to escalate issues to Tier III or other programs. + Maintains...a technical discipline + Experience working in a technical help desk environment + Experience working with… more
- DT Professional Services (Dugway, UT)
- …and track solutions in the Help Desk Ticketing system + Perform Tier II/ III (direct user support) for WDTC DREN/SDREN core services for Test Mission ... Job Summary: DT Professional Services is seeking a Help Desk Technician in a hybrid capacity in Dugway, UT. The ideal candidate will be supporting the US… more