- Mass Markets (Wichita, KS)
- …a culture of accountability, continuous improvement, and personal excellence + Directs workforce management activities and sets performance goals and objectives ... POSITION OVERVIEW CALL CENTER TEAM LEAD Looking to...performance and success of your team. This is a management -level position. Prior experience in management , supervisor,… more
- Extra Space Storage (Midvale, UT)
- …conversion by focusing on productivity, quality and customer experience. Performs day-to-day call center team management functions, while focusing on building an ... ways than one. But in order to maintain this lead , we need exceptionally motivated, capable, and driven people...position is valuable to our success from our executive management team, corporate employees, on-site managers and call… more
- Otis Elevator Company (VA)
- …Home Offices Remote Location, Remote City, CT, 06032 USA The Global Strategy Lead - Workforce Planning will develop and implement a comprehensive enterprise-wide ... workforce planning strategy that aligns with the company's business...within the Organizational Effectiveness team and the broader Talent Management function. This role can be 100% remote with… more
- CVS Health (Woonsocket, RI)
- …to make health care more personal, convenient and affordable. Position Summary As a Lead Director of PCW Workforce and Labor Solutions, you will be responsible ... for driving the strategic project management of Workforce and Labor solutions in...within our retail stores and distribution centers. You will lead the strategic development of solutions and initiatives focused… more
- CARMAX (Kennesaw, GA)
- …the way your career should be! **About this job** The Senior Manager, Dialer and Workforce Management will be responsible for leading the Dialer and Workforce ... In this role, the Sr. Manager will leverage his/her management skills to lead this team in...the role include: + Building World Class Dialer and Workforce Management teams that optimize overall performance… more
- Abbott (Irving, TX)
- … Call Registration Quality subsystem and overall Global Call Management systems (CMS) compliance and standardization. + Lead development, maintenance, and ... simplification of processes and training for CoreDx Call Registration. + Define, create, and maintain key division documents, training materials, CBTs, and metric… more
- Mass Markets (Las Cruces, NM)
- …a culture of accountability, continuous improvement, and personal excellence + Directs workforce management activities and sets performance goals and objectives ... and possess a strong work ethic. A background in call center operations management is required, and...and the health of the account. Essential Duties + Lead a team of 5-10 call center… more
- Mass Markets (Melbourne, FL)
- …a culture of accountability, continuous improvement, and personal excellence + Directs workforce management activities and sets performance goals and objectives ... and possess a strong work ethic. A background in call center operations management is required, and...adherence to corporate policies and procedures Essential Duties + Lead a team of 15-25 entry-level front-line customer service… more
- State of Colorado (Denver, CO)
- …Colorado Department of Education among others. Lastly, this team provides the CDEC lead support for the Early Childhood Workforce Development Subcommittee of the ... Experience creating and executing contract management and vendor performance management metrics. 05 Workforce Development Experiences - Can you provide… more
- Tractor Supply Company (Brentwood, TN)
- …tactically and strategically. + Analytical and data-driven. + Advanced experience with IVR, workforce management , call ticketing system, and other call ... Director, Customer Solutions Center ( Call Center) **Overall Job Summary** **LOCATION:** Nashville, TN...to 4 Direct reports (Learning & Performance, CSC Manager, Workforce Management Manager & Operations Services Manager)… more
- Travelers Insurance Company (Spokane, WA)
- …$71,700.00 - $118,300.00 **Target Openings** 1 **What Is the Opportunity?** The Workforce Management team drives solutions and strategies that maximize ... maintain employee and customer satisfaction. As the Sr. Consultant, Workforce Management , you will partner closely with...change/move requests, staff movement, and WFM software administration. + Lead training of new WFM staff and educate end… more
- City of New York (New York, NY)
- …Engineering, the Administrative Engineer (NM) will serve as the Capital Projects/On- Call Design Manager. The Water Operations Division plans, manages, operates, ... and safety laws and regulations. The division leaders must lead and ensure a talented, well trained, motivated and...and ensure a talented, well trained, motivated and equipped workforce that is capable and flexible at accomplishing current… more
- JPMorgan Chase (Heathrow, FL)
- …hoc duties **Required Qualifications, Capabilities, and Skills:** + Advanced knowledge of Call Center Operations, Contact Center Metrics, and Workforce Planning ... value relationship-building, strategic thinking and solution-oriented members. As a Workforce Analyst I in the Planning Services Team of...to the managers of the Planning Services Team + Lead processes and projects that support the alignment of… more
- Union College (Schenectady, NY)
- …- ON CALL Apply now (https://secure.dc4.pageuppeople.com/apply/855/gateway/default.aspx?c=apply&lJobID=492338&lJobSourceTypeID=796&sLanguage=en-us) Job no: 492338 ... Appointment Type: Temp Part-time Department:Campus Safety Categories: Staff Work Days:Varies - On Call Shift Start/End Time:Varies - On Call Hours Per Week:… more
- Amazon (Phoenix, AZ)
- …functional across multiple teams. Successful candidates will have a background in call /contact center program management and experience working with both tech ... non-tech stakeholders? You will be a part of the Workforce Staffing (WFS) team and will partner closely with...Basic Qualifications * 5+ years of program or project management experience * 2+ years of call /contact… more
- Texas Tech University (Lubbock, TX)
- …student financial aid awards. Inform supervisor of outstanding issues or escalation. + Lead Call Center team by maintaining employee schedules, assist with calls ... **37373BR** **Extended Job Title:** Assistant Director - SFA Call Center **Position Description:** Performs varied and complex administrative duties in the … more
- Trinity Health (Grand Haven, MI)
- **Employment Type:** Full time **Shift:** **Description:** **Registered Nurse RN On- Call Grand Haven** As the RN On- Call you will provides professional nursing ... + Maintains and enhances knowledge of pain and symptom management in hospice and palliative care patients, utilizing evidence-based...we become our best selves. A diverse and inclusive workforce provides the most accessible and equitable care for… more
- PNC (Strongsville, OH)
- …be responsible for the Workforce Authentication Strategy and Product management workforce User Authentication capabilities and journeys, ensuring that PNC ... of the Digital Enterprise Identity department. As a Product Management Sr Manager, you will partner with enterprise technology...will translate product vision into an executable roadmap, and lead product owners and agile teams in executing the… more
- Genesee Community College (Batavia, NY)
- …specifically designed for business training. Develops proposals for and manages workforce training grants. Serves as the liaison between fund sources, employers, ... and coordinates efforts with Director of Grant Services. Serves as a lead resource to Campus Centers for contract training. Responsible for contract training… more
- Adams and Associates (Laurel, MD)
- Residential Advisor (On- Call ) Job Details Job Location Woodland - Laurel, MD Position Type On Call Education Level High School Salary Range $18.02 Hourly Travel ... state, and federal governmental agencies. Today, we are one of the largest workforce providers involved in the federal Job Corps program!Adams and Associates employs… more