- ASM Research, An Accenture Federal Services Company (Annapolis, MD)
- …+ Bachelor's Degree preferred or equivalent relevant experience. + 4-6 years of customer service experience or related public relations experience. 0-2 years of ... Responsible for supporting Customer Support Services to ensure customers are satisfied and staff meets business needs and expectations. Directs and supervises staff responsible for resolving processing issues, managing COD processing status, analyzing data and… more
- ASM Research, An Accenture Federal Services Company (Bismarck, ND)
- …+ Associate's Degree or equivalent relevant experience + Professional Certifications or License preferred; + 5-8 years of experience in call center, quality control, ... Monitors customer interactions and reviews and analyzes customer feedback to evaluate overall customer experience. Assigns root cause and identifies systemic quality problems. Assists with implementation of quality improvement action plans. Accurately compares… more
- ASM Research, An Accenture Federal Services Company (Alexandria, VA)
- …+ Bachelor's Degree or greater preferred in Computer Science or a related field or equivalent experience. + Field specific skills or certifications. + Candidates must ... As an Information Systems Security Officer, you will be entrusted with the critical responsibility of safeguarding the integrity of operating systems and applications. Your role will require you to adeptly identify, select, and implement the most appropriate… more
- ASM Research, An Accenture Federal Services Company (Pierre, SD)
- …+ Analyze incoming cases to determine and relay applicable guidance to issuers + Provide exemplary customer service through phone and email + Answer inbound phone ... calls + Validate issuer requests and articulate any deficiencies back to the issuer to ensure all necessary information is gathered + Understand and follow escalation criteria to forward issues where the requests are not resolved promptly + Build and maintain… more
- ASM Research, An Accenture Federal Services Company (Atlanta, GA)
- …+ BS in Computer Science or other technical discipline is preferred. + 3 years of operations experience providing application infrastructure support; 2 year ... performing system administrator support **Other Job Specific Skills** + Experience with system administration support tools such as Windows/Linux + Experience supporting a 24x7 cloud based environment + Excellent interpersonal skills + Strong oral and written… more
- ASM Research, An Accenture Federal Services Company (Fort Belvoir, VA)
- …+ Bachelor's Degree required or equivalent relevant experience. Master's Degree Preferred. + Dependent upon contract requirement. + 12+ years of experience working ... Provides high-level database support by verifying databases associated with network tools and solutions function as required. Focuses on establishing the architecture, design, and security of various databases. Provides database support by verifying databases… more
- ASM Research, An Accenture Federal Services Company (Atlanta, GA)
- …+ Responds to incident tickets in a 24x7 operational environment to meet SLA objectives. + Troubleshoots system issues using diagnostic tools like netmom, windbg, and ... Serve as a part of the incident management team in a 24X7 Microsoft Azure environment. Candidate will diagnose, mitigate and/or escalate system issues to maintain a high level of system/platform availability. Candidate will serve as a part of the Live Site… more
- ASM Research, An Accenture Federal Services Company (Salem, OR)
- …+ HS Diploma or GED; Bachelor's Degree in Information Technology, Computer Science or a related field preferred or equivalent relevant experience. + 1- 2 years of ... experience in information technology, systems administration or other IT related field. + Hours for this position are roughly 11P-8A ET including weekends. **Other Job Specific Skills** + Knowledge of Microsoft Operating Systems and products that include… more
- ASM Research, An Accenture Federal Services Company (Pierre, SD)
- …+ Master's degree in social work and Family Therapy, Counseling, or other human services field + State Licensure to practice independently (LCSW, LPC, LMFT) preferred ... + 5-10 years of relevant post-graduate work experience in counseling, social work, and mental health services. Prior experience working with military and/or Veterans populations preferred. Military spouse or family member experience in a military community… more
- ASM Research, An Accenture Federal Services Company (Forest Park, GA)
- …+ HS diploma or GED; Bachelor's Degree in healthcare or business field preferred + Certified Provider Credentialing Specialist (CPCS) preferred + 2-5 years of ... experience performing physician credentialing at a medical group, hospital or health plan. **Other Job Specific Skills** + Strong customer focus, interpersonal, collaboration, written/verbal communication, prioritization and computer skills. + Strong attention… more
- ASM Research, An Accenture Federal Services Company (Phoenix, AZ)
- …+ Bachelor's Degree in Information Technology, Computer Science or a related field or equivalent relevant experience; Master's Degree preferred. + 8-15 years of ... overall experience in information technology, systems administration or other IT related field to include: 5+ years of experience providing operations and maintenance support, including experience identifying/resolving performance issues in a UNIX Environment… more
- ASM Research, An Accenture Federal Services Company (Ashburn, VA)
- …+ Bachelor's Degree required or equivalent relevant experience. Master's Degree preferred. + 8-10 years of relevant experience to include: 5 years of experience in IT ... enterprise monitoring system design, implementation, and Level 3 support activities, 5 years of experience as an administrator of IBM AIX and or Red Hat Linux servers, 3 years of experience collecting requirements from application owners and implementing those… more
- ASM Research, An Accenture Federal Services Company (Providence, RI)
- …+ Bachelor's Degree or equivalent of 4 years relevant experience. + Minimum of 5 years of prior military experience or relevant knowledge. Additional experience ... Travels throughout their state and/or region, as directed, to support events that increase awareness of military community services. Collaborates with existing family support resources, identifies recommendations to address service gaps, and form relationships… more
- ASM Research, An Accenture Federal Services Company (Tinker AFB, OK)
- …+ Bachelor's Degree in Computer Science, Information Technology, or other related field or equivalent relevant experience. + CompTIA Network+ and/or CCNP ... certification preferred. + 5-10 years of experience in network administration. **Other Job Specific Skills** + Advanced experience in analysis and design of voice networks, LAN and WAN data networks, wireless networks, and/or network management systems to… more
- ASM Research, An Accenture Federal Services Company (Huntsville, AL)
- …+ Bachelor's Degree in Computer Science, Information Systems or a related field or equivalent relevant experience. + 5-10 years of experience with programming or web ... development activities. **Other Job Specific Skills** + Must be detail oriented, as well as able to work well with clients. + Experience with Java, C#, Python, XML, JavaScript, or other programming languages in order to design and develop prototypes from the… more
- ASM Research, An Accenture Federal Services Company (Washington, DC)
- …Bachelor's Degree in Information Technology, Computer Science or a related field or equivalent relevant experience. 4-6 years of experience overall in information ... technology, systems administration or other IT related field. Minimum of three (3) years of experience in application / infrastructure design, development, testing, or operations. Minimum of three (3) years of experience with MSFT Azure Dev Ops, MSFT Power… more
- ASM Research, An Accenture Federal Services Company (Ashburn, VA)
- …The Incident Manager will have experience managing incidents in a Network Operations Center or equivalent 24x7x365 operations center supporting the resolution of ... Major Incidents for an enterprise or Government agency. This position supports evenings and weekend as needed. Key duties include: 1) Performs all functional duties independently. 2) Possesses and applies expertise on multiple complex work assignments.… more
- ASM Research, An Accenture Federal Services Company (Arlington, VA)
- …may vary based on the needs of the customer and their users. Clearly communicates technical and non-technical information to beginner, experienced, and expert users, ... Military OneSource Training Specialists assist the Training Manager to develop and maintain the Military OneSource training program and methodology. Conducts in-person and online training for program applications, provides conference support, and… more
- ASM Research, An Accenture Federal Services Company (Washington, DC)
- …+ Bachelor's Degree in Accounting, Finance, or related field + Certified Public Accountants License preferred. + 5-10 years of experience in Accounting. **Other Job ... The Accountant will support federal accounting and financial operations within AFS by performing general ledger activities aligned with US Standard General Ledger (USSGL) requirements. This role ensures accurate financial reporting, compliance with federal… more
- ASM Research, An Accenture Federal Services Company (Concord, NH)
- …The QA Specialist reviews cases, emails, and recorded telephonic interactions and evaluates them for compliance with standardized process requirements. Requirements ... The Quality Assurance (QA) Specialist is responsible for analyzing the efficiency and effectiveness of individual case analysts. The QA Specialist reviews cases, interactions and evaluates them for compliance with standardized process requirements in both… more
ASM Research, An Accenture Federal Services Company jobs in:
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