- ASM Research, An Accenture Federal Services Company (Frankfort, KY)
- …+ Bachelor's Degree in a related field of study or equivalent relevant experience. + Certified Tester -- Foundation Level (CTFL) desired + 0-2 years of Information ... We are seeking a highly skilled and detail-oriented QA Software Testing Specialist to join our team. The ideal candidate will have a strong background in software testing in testing and live environments and in writing test scripts. This role is critical in… more
- ASM Research, An Accenture Federal Services Company (Columbus, OH)
- …High School Diploma or GED 6+ months of related experience **Other Job Specific Skills** + Basic computer skills + Understanding and ability to easily navigate ... Responsible for prioritizing, reviewing, and delivering inspections for parts and development projects per defined processes. + Performs inspections and assessments for verification of customer/client requirements + Tracks metrics on a continual basis to meet… more
- ASM Research, An Accenture Federal Services Company (White River Junction, VT)
- …+ Bachelor's degree in computer science, Information Systems Management, or related field; master's degree preferred. + Azure Solutions Architect Expert ... Troubleshoot/Maintain Enterprise Platform Infrastructure services that aggregate network, infrastructure, and cloud services and provide distributed processing platforms - including Hyper Converged Infrastructure (HCI) and Virtual and Edge Computing. +… more
- ASM Research, An Accenture Federal Services Company (White River Junction, VT)
- …for staff assigned to the IT department or program. Accountable for ensuring continuity of computer, network, and application services for users throughout the ... organization and customers' external to the organization through planning, technical leadership, and project management. + Troubleshoot application and infrastructure performance issues, develop recommendations, and implement improvements to resolve trouble… more
- ASM Research, An Accenture Federal Services Company (Ashburn, VA)
- …Seeking an Enterprise Operations Center (EOC) technician. The candidate will have experience demonstrating comprehensive knowledge of key tasks on a large high ... visibility IT program. This role will be responsible for using Enterprise Monitoring tools to identify and escalate data center infrastructure incidents through multiple communications mechanisms. This position supports evenings and weekends as needed. Key… more
- ASM Research, An Accenture Federal Services Company (White River Junction, VT)
- …+ Bachelor's Degree in Computer Science, Information Technology, or other related field or equivalent relevant experience. BS can be substituted with an additional 4 ... years of related experience. + 3+ years of experience. **Compensation Ranges** Compensation ranges for ASM Research positions vary depending on multiple factors; including but not limited to, location, skill set, level of education, certifications, client… more
- ASM Research, An Accenture Federal Services Company (Fairfax, VA)
- …+ Bachelor's Degree in IT, Computer Science or a related field preferred, or equivalent relevant experience. + 6+ years of experience in Information Technology with ... 2-5 years of experience managing IT staff. **Other Job Specific Skills** + Must have strong communication skills and be able to effectively communicate technical issues. + Advanced knowledge of issued hardware and/or software products and excellent working… more
- ASM Research, An Accenture Federal Services Company (Ashburn, VA)
- …+ Bachelor's Degree in Computer Science or a related field or equivalent experience; Advanced Degree preferred. + 8-15 years of experience in systems security. ... **Other Job Specific Skills** + Must be able to communicate effectively and clearly present technical approaches and findings. + Exercises considerable latitude in determining technical objectives of assignments. + Excellent attention to detail. + Must be able… more
- ASM Research, An Accenture Federal Services Company (Oak Ridge, TN)
- …with day-to-day operational support and device configuration across enterprise environments. + Administer and maintain a multi-site enterprise network, including the ... configuration and lifecycle management of routers, switches, firewalls, VPNs, wireless infrastructure, and load balancing technologies. + Develop scalable and resilient network architectures that support high availability, fault tolerance, and future growth,… more
- ASM Research, An Accenture Federal Services Company (Redmond, WA)
- …+ Assist the Shift Supervisor with facilitating digital escorts in the following scenarios: Join bridges to any active outages or high severity IcMs to assess and ... An Incident Response Lead provides exceptional, personalized customer service, ensuring that clients receive an elevated, premium support experience. This role requires attention to detail, a high level of professionalism, and a proactive approach to servicing… more
- ASM Research, An Accenture Federal Services Company (Topeka, KS)
- …+ Associate's Degree or equivalent relevant experience. Bachelor's Degree preferred. + Industry leading certification for expertise preferred + 0-2 years of ... experience. **Other Job Specific Skills** + Excellent understanding of English grammar. + Excellent editing skills. + Demonstrated in-depth knowledge of Microsoft Office Products (Word, Excel, Visio, PowerPoint) and Adobe Acrobat Professional. + Experience… more
- ASM Research, An Accenture Federal Services Company (Alexandria, VA)
- …+ Update Help Desk Standard Operations Procedures (SOPs); Tactics, Techniques, and Procedures (TTPs); and user Frequently Asked Questions (FAQs) + Provide customer ... onboarding and offboarding. + Provide account management support. + Provide 24/7 Tier 1 support for all environments and networks supporting end users. Route Tier 2/3 tickets to appropriate sustainment teams + Process all IT SM tickets to completion. + Assist… more
- ASM Research, An Accenture Federal Services Company (Austin, TX)
- …+ Diagnosing and resolving problems in response to customer reported incidents + Planning and analysis of work processes + Researching and reporting trends and ... This position covers planning and delivery of customer support services including installation, troubleshooting, user assistance, and training. Provides ongoing technical support and maintenance of production and development systems and software products (both… more
- ASM Research, An Accenture Federal Services Company (Lincoln, NE)
- …+ Designs, creates, tests, and maintains content rich, user-friendly interfaces with intuitive navigation content solutions. + Evaluates site performance and ensures ... ASM Research provides services in support of the Military OneSource Program for military members and their families, similar to a commercial Employee Assistance Program (EAP). This program provides a broad array of information, resources, referrals, and… more
- ASM Research, An Accenture Federal Services Company (Phoenix, AZ)
- …+ Prepares and makes briefings and presentations. + Leads team in on-site management of installations. + Works independently and installs, operates, maintains, ... Responsible for directing technical work on projects. Performs a variety of analyses and prepares appropriate documentation. Supervises and coordinates activities of a team of IT members engaged in computer operations, computer systems, computer programming,… more
- ASM Research, An Accenture Federal Services Company (Boston, MA)
- …+ Google Cloud Platform (GCP) Service Management + The CCS shall maintain current certification as a Certified Cloud Security Professional. Possesses the ability to ... work independently with substantial cloud computing security knowledge. + The assessor must have the essential skillsets to identify, manage and resolve cloud computing security risk and implement "best practices" as applied within a cloud environment (across… more
- ASM Research, An Accenture Federal Services Company (Reston, VA)
- …+ Bachelor's Degree in IT, Computer Science or a related field preferred, or equivalent relevant experience.4-6 years of experience in Information Technology with 2 ... years of experience managing IT staff. + 2 years of operations experience providing application infrastructure support; 1 year performing system administrator support. **Security Clearance Qualifications** + TS clearance level required. + CJIS Investigation… more
- ASM Research, An Accenture Federal Services Company (Albany, NY)
- …+ HS Diploma or GED; Bachelor's Degree in Information Technology, Computer Science or a related field preferred or equivalent relevant experience. + 1- 2 years of ... experience in information technology, systems administration or other IT related field. **Other Job Specific Skills** + Knowledge of Microsoft Operating Systems and products that include Microsoft Windows, Windows Servers, Microsoft Office365 and SharePoint,… more
- ASM Research, An Accenture Federal Services Company (Honolulu, HI)
- …+ Associate's Degree preferred or equivalent relevant experience. + Professional Certifications or License + 8+ years of experience in call center, quality control, ... Monitors customer interactions and reviews and analyzes customer feedback to evaluate overall customer experience. Assigns root cause and identifies systemic quality problems. Uses data from call observations to create quality improvement action plans and… more
- ASM Research, An Accenture Federal Services Company (Fairfax, VA)
- …+ Supervises and monitors day-to-day activities of Help Desk agents to ensure all matters adhere to the established Service Level Agreements (SLAs). + Develops and ... maintains advanced customer service knowledge and skills. + Provide oversight and day-to-day management of all workload/workflow demands. + Oversee and manage the capturing and analysis of inquiry data and produce regular and ad hoc reports. + Develop and… more
ASM Research, An Accenture Federal Services Company jobs in:
All,
Washington, DC,
Atlanta, GA,
Salt Lake City, UT,
Indianapolis, IN,
Denver, CO,
Topeka, KS,
Little Rock, AR,
Carson City, NV,
Annapolis, MD,
Santa Fe, NM,
Lansing, MI,
Oklahoma City, OK,
Columbia, SC,
Boston, MA,
Madison, WI,
Augusta, ME,
Raleigh, NC,
Jackson, MS,
Albany, NY,
Olympia, WA,