- Unknown (Boston, MA)
- Head of E-Commerce and Customer Service About the Company Globally acclaimed luxury brand Industry Luxury Goods & Jewelry Type Privately Held About the Role The ... Company is seeking a Head of E-Commerce and Customer Service to lead its digital strategy across the US and Canada. The successful candidate will be responsible for overseeing website operations, merchandising, and customer service teams to ensure a seamless… more
- Unknown (Boston, MA)
- …include leadership and team management, client onboarding and implementation, customer success and performance management, revenue, renewals, and expansion, as well ... as operational excellence. Applicants for the Head of Customer Success and Implementation position at the company should have 3-5+ years' of experience in customer success, account management, or implementation leadership, with a proven track record of driving… more
- Unknown (Boston, MA)
- …for the Head of Customer Support include communicating and collaborating with cross-functional stakeholders, delivering thorough training on product and feature ... updates, and continually optimizing support processes. The role requires a leader with excellent operations and systems thinking skills, who can partner with the People leadership to develop career paths for support agents and team leads. The candidate should… more
- ICP Group (Andover, MA)
- …+ Answer all incoming calls with a positive up-beat attitude, providing the best possible customer service to both internal and external customers. + Accurately enter ... Innovative Chemical Products Group (ICP Group) is a leading formulator and manufacturer of specialty coatings, adhesives, and sealants serving the construction and industrial end markets. ICP Group is organized into two separate business groups, ICP Building… more
- The Hartford (MA)
- …To be considered for this role, candidates must be able to obtain a Personal Lines Insurance License during the licensing training timeframe. LICENSING TRAINING: Paid ... Sales Associate - ST10JN We're determined to make a difference and are proud to be an insurance company that goes well beyond coverages and policies. Working here means having every opportunity to achieve your goals - and to help others accomplish theirs, too.… more
- CVS Health (Quincy, MA)
- …The Operations Manager is a member of the Store Management team, and as such, fulfills the company purpose of helping people on their path to better health by driving ... store execution and performance while building consumer loyalty to CVS/pharmacy through a focus on excellent customer service. Under the supervision of the Store Manager, the Operations Manager will maintain an engaged, productive store team through strong… more
- Reynolds & Reynolds (North Andover, MA)
- …*In-office position*TSD Mobility Solutions, Inc., an affiliate of Reynolds and Reynolds, is looking for a Bilingual Customer Experience Trainer to join our growing ... team. As a Bilingual Customer Experience Trainer, you will be responsible for connecting our customers to our software, developing and refining processes enhancements, providing implementation, training, and ensuring an overall seamless customer journey. In… more
- Aaron's Inc (Worcester, MA)
- …certifications, experience, skills, seniority, geographic location, performance, shift, travel requirements, sales or revenue-based metrics, any collective bargaining ... **Customer Accounts Advisor** The salary range for this role is $17.00 to $18.00 per hour*. _This position is also eligible for incentive pay based on performance._ Aaron's Customer Account Advisors serve as coaches to our customer, driving payment collections… more
- Walgreens (Agawam, MA)
- …+ Models and delivers a distinctive and delightful customer experience. + Registers sales on assigned cash register, provides customers with courteous, fair, ... friendly, and efficient checkout service. **Customer Experience** + Engages customers and patients by greeting them and offering assistance with products and services. Resolves customer issues and answers questions to ensure a positive customer experience. +… more
- Walmart (Salem, MA)
- …** **What you'll do ** Drives sales by ensuring effective merchandise presentation for example accurate and competitive pricing proper signing inventory ... levelscleanliness of the area assessing economic trends and community needs overseeing the stocking and rotation of merchandise setting up cleaningand organizing product displays and securing fragile and highshrink merchandise Leads and develops teams… more
- Walgreens (Clinton, MA)
- …+ Models and delivers a distinctive and delightful customer experience. + Registers sales on assigned cash register, provides customers with courteous, fair, ... friendly, and efficient checkout service. + In accordance with state and federal regulations, assists the pharmacist, under direct supervision, in the practice of pharmacy. Responsible for using pharmacy systems to obtain patient and drug information and… more
- Valet Park of America (Worcester, MA)
- …- All Valet Attendants are required to: * Have your own transportation (driving experience) * Have experience working in customer service * Be over the age of 18 (due ... to laws about operating heavy machinery) * Must speak fluent English to communicate effectively with customers * License(s) required - The general Valet Attendant position requires a valid Class D license to operate a motor vehicle. This license must have been… more
- Raymond James Financial, Inc. (Boston, MA)
- …Develop and/or deliver a plan for significant aspects of the financial management and/or control process. Analyze, assess, and quantify the risks associated with ... products, individual applications, business activities, and the market to determine whether any risk is within the agreed risk appetite. Undertake tactical risk modeling. Use data from a wide range of sources to analyze key themes and identify possible impacts… more
- Olympus Corporation of the Americas (Westborough, MA)
- …The Technical Implementation Engineer is a key member of the ESE Digital Enablement team, responsible for guiding new customer implementations of Ecosystem software. ... This role requires strong project management skills to coordinate various tasks such as gathering technical requirements, creating project plans, sticking to schedules, organizing training sessions, and ensuring smooth handoffs to support teams. The Technical… more
- Xylem (Tewksbury, MA)
- …**The Account Specialist is responsible for developing and implementing sales strategies to grow the company's customer base and increase revenue. They identify and ... Xylem is a Fortune 500 global water solutions company dedicated to advancing sustainable impact and empowering the people who make water work every day. As a leading water technology company with 23,000 employees operating in over 150 countries, Xylem is at… more
- U-Haul (Fall River, MA)
- …+ Assist customers inside and outside a U-Haul center with U-Haul products and services. + Use smartphone-based U-Scan technology to manage rentals and inventory. + ... Location: 1030 Pleasant St, Fall River, Massachusetts 02723 United States of America Are you a people person? Do you love helping others? U-Haul is in search of friendly, motivated people for the position of Customer Service Representative. As a Customer… more
- Merck (Boston, MA)
- …The Vaccine Customer Representative (VCR) supports customers by providing clinical information on our Company's vaccines, as well as education and resources. They do ... this to support customer operational and financial needs such as reimbursement information and contract adherence in an effort to help the provider or system increase their immunization rates among appropriate patients and help protect them from vaccine… more
- Wayfair (Dedham, MA)
- …Opening and closing regularly. + Manage and monitor stock levels, merchandise presentations, signing, and assortment in all departments to ensure the sales-floor is ... adequately stocked. Maintain visual, cleanliness, and safety standards of the store and back of house. + Engage in a high energy and dynamic work environment where there can be rapid changes in products, promotions, offerings and operations. What you'll need:… more
- Canon USA & Affiliates (Boston, MA)
- …**This is a remote position in the USA. This associate will be covering Third Shift.** + Answer external customer calls and emails expediently and dispatch their ... **Customer Service Representative - req1598** **OVERVIEW** Respond to all incoming requests expediently and accurately, open/debrief work orders, order and expedite parts, maintain installed-base data, monitor and escalate pending requests and perform other… more
- Engineered Materials Solutions (Attleboro, MA)
- …Overall responsibility for customer order management process. Sell corporate products to business and industrial establishments or individuals over the telephone. ... Responsibilities: + Provides sales and service to existing accounts + Makes outbound lead follow-up calls to potential and existing customers. + Active development of new accounts by cold calls to make contact with potential customers. + Responds to customer… more
