- Humana (Des Moines, IA)
- …to established governance frameworks and service level agreements. + Manage vendor escalations and resolve service issues. + **Governance:** + Develop and implement ... work EST hours,_ _but as an operational role, may have weekend/after-hours escalations at times_ \#LI-Remote \#LI-CB2 **Scheduled Weekly Hours** 40 **Pay Range** The… more
- UMB Bank (Des Moines, IA)
- …+ Deliver to stringent timelines confidently. + Manage customer complaints and escalations + Monitor fraud and dispute suspense general ledger reconciliations + ... assistance; an employee assistance program; fitness reimbursement; tuition reimbursement; an associate wellbeing program; an associate emergency fund; and… more
- Humana (Des Moines, IA)
- …initiatives such as Cloud Transformation and Application Intake. Owns issue escalations and influences remediation strategies across business and IT teams. ... domains, including the growth from new application development and intake. Leads associate and contractor resources in the development and continuous improvement of… more
- SHI (Des Moines, IA)
- …Services Engineer - Azure + AZ-104: Microsoft Azure Administrator certification, equivalent Associate level Azure certification, or ability to obtain within 3 months ... within 6 months of hire. {ASG Managed Services Engineer - ITaaS + M365 Associate or GWS Professional Administratoror ability to obtain within 3 months of hire. +… more
- Humana (Des Moines, IA)
- …performance, and security testing + Troubleshoot and resolve critical customer escalations on technical, stability, and performance issues + Collaborate and ... (collectively, 'Humana') offers competitive benefits that support whole-person well-being. Associate benefits are designed to encourage personal wellness and smart… more
- Merck (Des Moines, IA)
- …This includes line management of Country Clinical Quality Managers (CCQMs) and Associate Country Clinical Quality Managers (ACCQMs) as well as talent development in ... applicable. + Serves as local POC or supports local POC in case of escalations /reporting of Privacy Incidents, if applicable. + Sr CCQM Led is responsible to manage,… more
- CBRE (Des Moines, IA)
- …- United States of America **About the Role:** As a CBRE Procurement Sr. Associate (Buyer), you will provide advanced support to the Procurement and Sourcing Team on ... meet the required standards. + Point of contact for internal customer escalations , concerns, and troubleshooting. + Present research findings to management for… more
- SHI (Des Moines, IA)
- …**Certifications Required** + AZ-104: Microsoft Azure Administrator certification, equivalent Associate level Azure certification, or ability to obtain within 3 ... rotating on-call engineer schedule, you must provide after-hours support for escalations . + Maintain the required utilization levels.These requirements may change… more
- Acxiom (Des Moines, IA)
- …use and clients are maximizing value from product/service investments. Handles escalations and coordinate across functional areas of the company, including Sales, ... innovation, empowers diversity, believes in work-life balance, provides world-class associate training and development, and offers great benefits, this IS… more