- ManTech (Herndon, VA)
- …opportunities for advancement. Currently, ManTech is seeking a motivated, career and customer-oriented ** Tier 2 Help Desk Support Services Specialist ... where our employees come first. At ManTech International, you'll help protect our national security while working on innovative...If unable to diagnose problem, will work with Service Desk management or Tier 3 to diagnose… more
- PingWind INC (Cuba, NM)
- Tier 2 - Help Desk Guantanamo Bay Cuba, NM (http://maps.google.com/maps?q=Guantanamo+Bay+Cuba+NM) Job Type Full-time Description Location:Guantanamo Bay ... Required Experience: 2 -5 Years PingWind is looking for a Tier 2 - Help Desk Technician who also knows VTC systems to work out of US Naval Base… more
- Insight Global (Dallas, TX)
- Job Description One of Insight Global's government clients is looking for a Tier 2 Help Desk technician to provide support for computer workstations, ... experience in resolving technical client support in a service desk setting, ability to perform technical troubleshooting and provide...from the user as well as receive calls from Tier 1 agents to provide higher level of expertise… more
- Information Technology Strategies (Washington, DC)
- …government initiative in various parts of the United States. We are currently seeking a Jr. Tier 2 Help Support Specialist to work for our company. Summary: ... + Must have 3+ years of experience in a related field (technical support, help desk support, call center, or etc.). + Must be available to work night, weekends,… more
- Robert Half Technology (Marana, AZ)
- Description Robert Half's client in Marana, Arizona is seeking a Help Desk Tier 2 Technician. The primary responsibilities are to provide technical ... Some computer technical schooling, A+ Technician certification, or 3 years help desk PC tech experience, or a combination of schooling and experience… more
- Kaizen Approach, Inc (Annapolis Junction, MD)
- …tickets at lowest level of support + Experience in receiving, triage and route tickets to Tier 2 Help Desk according and compile and organize data ... Desk Specialist to provide 24x7 Help Desk support as defined by first response/ Tier ...or more team members and monitor performance + Two ( 2 ) years demonstrated Help Desk … more
- Kaizen Approach, Inc (Linthicum, MD)
- …with COTS and GOTS applications + Experience providing Tier 1 or Tier 2 Help Desk support + Experience troubleshooting through technical directories ... your contributions? We are currently looking to hire a Help Desk Specialist to support our very...very mission-focused customer. In this role you will provide Tier 1 support to end users by utilizing various… more
- TAD PGS, Inc. (Laurel, MD)
- … Desk Techniciansfor a leading Company located inLaurel, MD. These are Tier 2 level help desk positions. US Citizenship Required **Must be able to ... obtain a clearance: https://www.tadpgs.com/obtain\_security\_clearance We are seeking an IT Help Desk Technician to help ...Criteria: + Must have at least 4 years related Tier 2 Enterprise IT Technical support experience… more
- Blue Rose Consulting Group, Inc. (Fort Belvoir, VA)
- …1+ years' experience with Tier 2 / Tier 3 troubleshooting + 2 + years' Help Desk and Troubleshooting Support, preferably of a Microsoft-based ... Blue Rose is seeking a Help Desk Technician to support our...performance metrics + Serve as a Tier 2 and 3 Agent + Escalate Help ... 2 and 3 Agent + Escalate Help Desk concerns to leadership + Regularly… more
- Southern Glazer's Wine and Spirits (Miramar, FL)
- …reporting + Research and resolve difficult and complex problems that Tier 1 and Tier 2 Help Desk Support Specialists are unable to resolve + Support ... in addition to handling complex software and hardware support ( Tier 3). This role designs, develops, and trains solutions...Server with Domain Controller Deployment + Familiarity with Service Desk Ticketing software + Knowledge in Multi VM Server… more
- IT Partners,Inc (Herndon, VA)
- …Full Time Description The Computer User Support Specialist will provide Tier 1 and Tier 2 help desk support in support of a portfolio of systems ... . Ability to troubleshoot and resolve user issues using desk guides and frequently asked questions . Exceptional customer...range of benefits, Health, 401K, Life, Disability, Student Loan Help , Bonuses etc. Smart? Motivated? Ready to roll? You'll… more
- IT Partners,Inc (Herndon, VA)
- …Systems Admin Description The Computer User Support Specialist will provide Tier 1 and Tier 2 help desk support in support of a portfolio of systems ... is required. . Ability to troubleshoot and resolve user issues using desk guides and frequently asked questions . Exceptional customer service mannerism and… more
- IT Partners,Inc (Herndon, VA)
- …na/ Benefits Description The Computer User Support Specialist will provide Tier 1 and Tier 2 help desk support in support of a portfolio of systems ... is required. . Ability to troubleshoot and resolve user issues using desk guides and frequently asked questions . Exceptional customer service mannerism and… more
- Robert Half Technology (Minneapolis, MN)
- …and manage hardware inventory and software licenses. * Supervise Tier 1 and Tier 2 help desk operations. * Manage relationships with Managed Service ... Providers (MSP) handling Tier 3 support. * Proficiently use Microsoft Office 365, Microsoft Azure, Microsoft Windows 10, and Windows 11. Ideal candidates will have… more
- Defense Logistics Agency (Robins AFB, GA)
- …the resources required and the appropriate schedule to follow. Diagnoses and resolves complex problems ( Tier 2 Help Desk tickets) involving IT hardware ... Performs in depth analysis of the root causes of help desk service calls. Devises plans to...when performing work and conscientious about attending to detail. 2 . Customer Service - Works with clients and customers… more
- CACI International (Hanover, MD)
- …and using IT systems + Provide Tier 1 ( Help Desk ) and Tier 2 (Escalation) problem identification, diagnosis and resolution of problems + Perform ... ServiceNow System Administrator ( Tier 1/ 2 ) Job Category: Information Technology...of configuration and operation of IT systems + Provide Tier 1 ( Help Desk ) problem… more
- Amentum (New York, NY)
- …With your fantastic attention to detail and follow-through, you will provide Tier 2 IT help desk support, assisting with hardware and software ... Degree, and at least 1 year of IT-related support experience, preferably in a help - desk or customer support role + Or High school diploma/GED, and at least 5… more
- Arena Technical Resources, LLC (Stafford County, VA)
- …in an administrative language (PowerShell, VBS, etc.)Perform ACAS and SCAP scans and remediation Assist Tier 2 help desk with issues elevated to systems ... Title: SQL Database Administrator Location: Quantico, VA (on-site 3 days a week, remote 2 days a week) Clearance: Must hold an active Secret Security Clearance to be… more
- Providence (Renton, WA)
- …support of the Learning Management System for Providence Saint Joseph Health. The role will Support tier 2 help desk questions in regards to learning ... the best people, we must empower them. **Required Qualifications:** + 2 years Learning management software (HealthStream preferred), database management products and… more
- EPS Corporation (Shaw AFB, SC)
- …or replacement of existing hardware and software + The Systems Administrator will also provide Tier 2 Help Desk duties for tickets escalated ... QualificationsRequired Certifications + DoD 8570 IAT Level 2 (Security+) or higher; AND + Citrix Certified Associate ‐ Virtualization (CCA‐V) OR Citrix Certified… more