- Amazon (Austin, TX)
- … for Amazon Music, within Digital Devices and Alexa Support (D2AS) the Amazon Customer Service unit that supports Amazon 's device, services, ... that cause Amazon 's Music customers to need support. This role connects Amazon Customer Service and Amazon Music - Amazon 's multi-national… more
- Amazon (Seattle, WA)
- …then we're looking for you! Amazon 's World-Wide Defect Elimination (WWDE) team within Amazon Customer Service (CS) is looking for an experienced and ... detect and resolve defects. Andon Cord is a foundational Amazon customer obsession mechanism established by Jeff...to Amazon . Andon Cord empowers our front-line customer service agents to pull a product… more
- Amazon (Austin, TX)
- …of Amazon 's products using Artificial Intelligence? Then we're looking for you! The Amazon Customer Service (CS) Knowledge team is seeking an experienced ... balancing short- and long-term goals. - Ensure seamless integration with Amazon 's Customer Service ecosystem. - Effectively communicate updates, vision, and… more
- Amazon (Seattle, WA)
- Description The Shipping & Delivery Support (SDS) Tech team within the Amazon Customer Service org is looking for a motivated individual with strong ... help each team member develop into a better-rounded contributor. As Earth's most Customer Centric Company, Amazon 's CS organization builds solutions that provide… more
- Amazon (Seattle, WA)
- Description Are you excited by the idea of being part of the world's #1 Amazon Customer Service (CS) team? Do you want to innovate using engineering, massive ... machine learning algorithms? If your answer is yes, then Amazon 's Contact Handling Experience (CHEX) team is the place...the strategy for the contact handling experience across all Customer Service verticals and subsidiary companies, such… more
- Amazon (Seattle, WA)
- Description The Worldwide Defect Elimination (WWDE) Team within Amazon Customer Service is seeking a highly skilled economist to estimate the customer ... Service action. Your analysis will assist teams across Amazon to prioritize defect elimination efforts and optimize how...findings to users via systems and dashboards that guide Customer Service planning and policies. Key job… more
- Amazon (Seattle, WA)
- Description The Worldwide Capacity Planning (WWCP) team within Amazon Customer Service (CS) needs an innovative Research Scientist to help revolutionize how ... scale. Our team owns end-to-end workforce planning and execution for Amazon 's global customer service network, developing the forecasting, scheduling, and… more
- Amazon (Santa Clara, CA)
- …a comprehensive platform to access their data? If this excites you, then keep reading. Amazon Customer Service - D2AS (Devices, Digital and Alexa Support) is ... forefront of the next BIG thing in data? Want to take a leading role in how Amazon approaches Customer Service ? Are you skilled at helping provide customers… more
- Amazon (Santa Clara, CA)
- …data scientists, software engineers, and product managers, to integrate LLM-based solutions into Amazon 's customer service platforms. - Develop and implement ... and explore opportunities to incorporate new techniques and technologies into Amazon 's customer service solutions. - Collaborate with internal and external… more
- Amazon (Nashville, TN)
- Description Amazon Customer Service (CS) is looking for a Senior Manager, to lead a team that supports our large and strategic B2B enterprise customers. The ... Business customers have different and more complex needs than the traditional Amazon customer base. Amazon Business (AB) is a top, strategic opportunity… more
- Amazon (Austin, TX)
- Description Amazon Customer Service is looking for an experienced Senior Technical Program Manager (Sr. TPM) to lead the development of self- service ... and execution of programs that eliminate the need for transporters to contact Customer Service (CS) when encountering delivery defects. The Shipping & Delivery… more
- Amazon (Seattle, WA)
- …- Jeff Bezos, Founder & CEO. The Worldwide Defect Elimination (WWDE) team, within Amazon Customer Service (CS), relentlessly focuses on maintaining ... Artificial Intelligence (AI) and Machine Learning (ML) techniques to address customer issues at scale. You'll develop innovative solutions that summarize and… more
- Amazon (Austin, TX)
- Description Amazon Customer Service is using generative AI to reinvent and reimagine our customer experiences. While we've made great strides in using AI ... in the life A day in the life of a Senior UX Designer in Amazon Customer Service is fast-paced, highly collaborative, and highly focused on our customers.… more
- Amazon (Seattle, WA)
- …you a few things as we navigate the most customer -centric company on Earth. The Amazon Customer Service Finance team is looking for a Finance Manager to ... Amazon is focused on being "Earth's Most Customer -Centric Company". At the core of this customer...of this customer centricity is the Worldwide Customer Service organization. Our Finance leaders work… more
- Amazon (Austin, TX)
- Description About the Role Amazon Customer Service Technology is seeking talented Software Development Engineers who are passionate about creating ... data and building scalable solutions that empower our Customer Service Associates (CSAs) to treat every...experience - Bachelor's degree in computer science or equivalent Amazon is an equal opportunity employer and does not… more
- Amazon (Seattle, WA)
- …Join an innovative and passionate team building the next generation of intelligent systems for customer service at Amazon . The Customer Service ... Description Amazon 's mission is to be Earth's most customer -centric company. We use data to anticipate customer needs, create technology solutions for … more
- Amazon (Seattle, WA)
- …builds solutions directly impacting millions of customers worldwide, this job is for you! Amazon revolutionized customer service AND now we are changing what ... customers expect from technical support. We're responsible for the Customer Service operations and solutions for all Amazon Devices and Digital properties,… more
- Amazon (Austin, TX)
- …This team aims to eliminate the need for transporters, delivering packages on behalf of Amazon , to contact Customer Service (CS) to solve defects. The ... Description Amazon is looking for an experienced Software Development...customers, stakeholders, and peers to understand the business and customer value of your team's software in order to… more
- Amazon (Seattle, WA)
- …is an essential part of that mission. Amazon CS is one of the largest customer service organizations in the world. Our tens of thousands of Customer ... Amazon 's mission is to be 'Earth's most customer -centric company', and our award-winning Customer ...Product & Technology organization powers CS by developing elegant Customer and Customer Service Associate… more
- Amazon (Arlington, VA)
- …to: * Consumer Technology: Build new generation features and products for amazon .com, constantly improving the Customer and Seller experience for billions ... Description Come build the future as a Software Development Engineer at Amazon , where you will be inspired working along best-in-class inventors and innovators! You… more