- CoxHealth (Lake Spring, MO)
- Description :The Information Technology Customer Support Analyst will be responsible for providing technical support to end-users of IT systems and ... a timely and effective manner. The Information Technology Customer Support Analyst will also be responsible for...software, and hardware. * Identifies and implements improvements in service desk processes to enhance efficiency and… more
- AHU Technologies, Inc. (Washington, DC)
- Benefits: Business Analyst QA Analyst BA Analyst ...SQL and compile data and reports as needed. *Help Desk support as needed to support ... The client is seeking a qualified candidate for the position of Business Analyst to join the agency based in Atlanta, Georgia. Complete Description: Duties and… more
- Graham Partners (Newtown Square, PA)
- Graham Partners is seeking a Talent Management Analyst to play a key role in supporting our people strategy by leading the employee onboarding process, orchestrating ... management and budgeting, supporting HR technology systems implementation and support , and researching Talent trends. This is an excellent...Your Role & Responsibilities : As a Talent Management Analyst , you will be a critical part of Graham… more
- Sysco (Houston, TX)
- **Brief description:** Serve as the first contact point within the Service Desk offering level one support to Sysco associates and internal customers via ... Responsible for case ownership through the engagement of other support staff ( service resources) involved in resolution...First Call Resolution of requests and incidents within the Service Desk . + Available for after hours… more
- Insight Global (New York, NY)
- …and Requirements - 2-4 year Technical Degree OR equivalent experience as a Service Desk Analyst or Technical Support (1-2+ years) - onsite support ... the US/Europe/Asia is looking for an onsite Tier 2 Service Desk Analyst to join...service skills and communication skills - onsite technical support experience as well as remote support … more
- SAIC (Norfolk, VA)
- **Description** SAIC is seeking an **IT Service Desk Analyst ** to support the Navy's Service Management, Integration and Transport Program (SMIT) at ... via telephone, email or live chat to provide technical support of hardware, systems, sub-systems and/or applications + Assists...computer to fix an issue. In other cases, the service desk analyst walks the… more
- GovCIO (El Paso, TX)
- **Overview** GovCIO is hiring a Service Desk Analyst to support customers at ARPA-H. **Responsibilities** Provide program support as a Service ... USD $59,000.00 /Yr. Submit a referral to this job (https://careers-govcio.icims.com/jobs/2852/ service - desk - analyst /job?mode=apply&apply=yes&in\_iframe=1&hashed=-1834385473) **Location** _US-TX-El Paso_ **ID**… more
- Insight Global (Dunwoody, GA)
- Job Description The Level 2 Service Desk Analyst provides advanced technical support to end-users by troubleshooting and resolving complex hardware, ... Skills and Requirements - 2+ years of experience in a Service Desk or technical support role. - Strong knowledge of… more
- Beth Israel Lahey Health (Charlestown, MA)
- …making a difference in people's lives.** The Service Desk Analyst is responsible for delivering world-class support services across all Beth Israel ... and timely follow-up of service requests/incidents. The Service Desk Analyst interacts with...day-to-day basis, the Service Desk Analyst ensures proper operation and support of… more
- TEKsystems (Halethorpe, MD)
- We are seeking a highly motivated Service Desk Analyst to join our IT support team. In this role, you will serve as the first point of contact for end ... users across the organization, providing technical support via phone, email, and chat. You'll handle a...ServiceNow, Ivanti) to log, track, and resolve incidents and service requests. + Escalate unresolved issues to appropriate teams… more
- Hubbard Broadcasting (Bemidji, MN)
- …and is part of Hubbard's Corporate IT department. The Level 1 Service Desk Analyst provides front-line technical support to local and remote employees, ... organization, communicates technical information clearly, and delivers empathetic, solution-focused service that reinforces IT's role as a reliable business partner.… more
- City of New York (New York, NY)
- … support to the OMB user community. JOB DESCRIPTION: The Service Desk Analyst will serve as the front-line IT support for OMB and be an agile problem ... Description TASK FORCE: Information Systems UNIT: Service Desk Operations JOB TITLE: One (1) Assistant Analyst...a Help Desk technician or other customer support role. Analyst ($74,893): Bachelor's degree in… more
- MPR Associates (Alexandria, VA)
- …specialty engineering services and consulting firm, is actively seeking a capable and motivated Service Desk Analyst to join our IT team. If you ... an exceptional place to work. General Job Description The Service Desk Analyst will investigate...requests. + Coordinates with users, the Service Desk Manager, and higher tier support to… more
- City of New York (New York, NY)
- …and skills. The Service Desk operates as a central service and support team, responding to incoming inquiries, troubleshooting, technical support ... with schedule to ensure coverage is available between the Service Desk hours of 8:00am-5:30pm and/or for...critical issues - Analyze data and summarize research to support ongoing improvement in operations and service … more
- State of Minnesota (St. Paul, MN)
- **Working Title: Enterprise Service Desk Analyst ** **Job Class: Information Technology Specialist 1** **Agency: Minnesota IT Services** + **Job ID** : 89306 ... + **Hiring Agency/Seniority Unit** : Minnesota IT Services + **Division/Unit** : Enterprise Service Desk / End User Support + **Work Shift/Work Hours** : Day… more
- CAI (Albany, NY)
- …for a bilingual customer service -oriented **Bilingual Service Desk Analyst ** to provide Level 1 technical support to both **English and German** ... Bilingual (German/English) Service Desk Analyst **Req...an efficient and accurate manner. This position will provide Service Desk support to our… more
- GovCIO (Harrisburg, PA)
- **Overview** GovCIO is currently hiring for a Service Desk Analyst - Team Lead to provide first-line technical support to the organization's end-users to ... resolve issues related to IT hardware and software. The service desk analyst team lead...gather support documents + Provides coaching to service desk agents to address performance issues… more
- TEKsystems (Anaheim, CA)
- …for a Service Desk currently has an opening for the position of IT Service Desk - Deskside Support Specialist I ( Service Desk Agent). Our ... is preferred. Skills Help desk , Service desk , Troubleshooting, Active directory, Technical support , Office 365 Top Skills Details Help desk ,… more
- Life-Science Innovations, LLC (Willmar, MN)
- The IT Service Desk Analyst II is...include but are not limited to: + Provide technical support and customer service to end users via ... + Serve as an escalation point for complex issues, guiding less experienced Service Desk staff. + Manage tickets, escalate unresolved issues, and document… more
- Robert Half Technology (Woodbury, NY)
- …email, conducting online chat and face-to-face desk -side support . The Service Desk Analyst provides clear documentation of each customer interaction ... Description The Service Desk Analyst is... is responsible to provide courteous, accurate and prompt support to our internal customers. This positions day-to-day activities… more
