- OneMain Financial (Baltimore, MD)
- We are seeking a CCaaS Senior Engineer to join our growing Contact Center and Telephony team and lead the deployment, integration, and maintenance of our CCaaS ... dialers, reporting tools, API integrations, and a working knowledge of Avaya PBX systems. This role requires strong technical expertise, project management… more
- TEKsystems (Boston, MA)
- …IT teams o ensure optimal voice and communication services. Skills Telecom, Avaya , Troubleshooting, Voip, Cisco voice, Cisco call manager, Ring Central, Telecom ... Professional (CCNP) and/or Cisco Certification IP phone systems (CCIPP) OR Avaya and/or Ring Central training program /certificates preferred. Other Skills and… more
- CACI International (Washington, DC)
- …* * * **The Opportunity:** CACI is seeking a growth-oriented, execution-focused Senior Unified Communications (UC) Systems Administrator to support our Department of ... sessions, LiveStream events, software VTC desktop users (Polycom RealPresence. * Support Avaya For Skype API desktop softphone support and installations. Polycom HDX… more
- Access: Supports For Living (Mount Vernon, NY)
- Senior IT Technician (On-Site) Location: Mt. Vernon, NY,...DHCP, DNS & IP issues + Support of the Avaya telephone system + Assist in implementing system changes ... Benefits Hours: Monday-Friday 8:30AM-5:00PM (40hrs) THIS POSITION IS ON-SITE Senior IT Technician General Summary: + The Senior... Senior IT Technician General Summary: + The Senior IT Technician, under general supervision of the IT… more
- Fiserv (Alpharetta, GA)
- …an impact on a global scale, come make a difference at Fiserv. **Job Title** Senior Cloud Data Engineer **What does a successful Senior Cloud Data Engineer do ... for Contact Service Technology. + You will work with senior management to define and implement technical processes and...with call center tools such as Genesys Voice Platform, Avaya , Outbound Dialer, Nice WFM, AmplifAI, Verint Call Recording,… more
- UCHealth (Aurora, CO)
- Description Senior IT Network Voice Engineer Location: UCHealth UCHlth Admin 2450 Peoria, US:CO:Aurora Department: UCHlth Voice And Data Network FTE: Full Time, 1.0, ... The UCHealth Information Technology department is seeking a highly skilled Senior IT Voice Engineer dedicated to design, implementation, maintenance, and support… more
- AIG (Jersey City, NJ)
- …are reimagining the way we help customers to manage risk. Join us as a Senior Contact Center Engineer to play your part in that transformation. It's an opportunity ... How you will create an impact The role of Senior Contact Center Engineer will be integral to the...Strong experience of Genesys Cloud. + Prior experience of Avaya CM and NICE call recording solutions preferred. +… more
- Bank of America (Charlotte, NC)
- Senior Operations Analyst Dallas, Texas;Charlotte, North Carolina; Phoenix, Arizona **To proceed with your application, you must be at least 18 years of age.** ... must be at least 18 years of age.** Acknowledge (https://ghr.wd1.myworkdayjobs.com/Lateral-US/job/Dallas/ Senior -Operations-Analyst\_25030006-2) **Job Description:** At Bank of America, we are… more
- Amentum (Quantico, VA)
- We are searching for a Top Secret cleared Help Desk Technician ( Senior ) to join our team in Quantico, VA. You will be working as part of a team to deliver ... person and virtually, to users requesting EVOIP, both legacy Avaya and current and future capabilities to include MS...and phone technical refreshes. **Responsibilities:** The Help Desk Technician ( Senior ) will provide support to end users on a… more
- Bank of America (Scranton, PA)
- Senior Operations Analyst Scranton, Pennsylvania **To proceed with your application, you must be at least 18 years of age.** Acknowledge Refer a friend **To proceed ... must be at least 18 years of age.** Acknowledge (https://ghr.wd1.myworkdayjobs.com/Lateral-US/job/Scranton/ Senior -Operations-Analyst\_25030020) **Job Description:** At Bank of America, we are… more
- Weill Cornell Medical College (New York, NY)
- Title: Senior Unified Communications Engineer Location: Midtown Org Unit: Event Services Work Days: Monday - Friday Weekly Hours: 35.00 Exemption Status: Exempt ... collaboration platforms such as Microsoft Skype for Business, Cisco Webex, and Avaya Aura Conferencing. + Participates in the evaluation of vendor hardware,… more
- GovCIO (Washington, DC)
- **Overview** GovCIO is currently hiring for a Senior Communication Administrator - Lead in Washington, DC. **Responsibilities** + Practical skills, experience and ... and deploying communications services hardware and software including but not limited to Avaya phone system AT&T Toll free network, cable management + Oerations and… more
- Amazon (Dallas, TX)
- …as a contact center technology architect, enterprise IT Architect or senior contact center developer working with leading contact center technology platforms ... and applications, such as Amazon Connect, Avaya , Cisco, Genesys, NICE InContact, Salesforce, etc. - 3+ years designing and implementing NLP/NLU (IVR or chat)… more
- Astellas Pharma (Northbrook, IL)
- …security platforms (Palo Alto, Zscaler) -Call center technologies (Genesys, NICE, Cisco, Avaya , Five9, etc.) -AI/ML applications in networking or contact centers + ... Strong collaboration, communication, and stakeholder management skills. **Preferred:** + Palo Alto Networks (PCNSE) + Zscaler Certified Professional (ZCP) + Contact center certifications (Genesys, NICE, Cisco, etc.) + Zero Trust or cloud architecture… more
- TEKsystems (Charlotte, NC)
- Description Required Skills for L3 Voice Support for MS Teams Senior Operations technician responsible for support of Voice platforms interconnected to MS Teams ... Should understand and be able to support MS Teams, Avaya , Cisco, Ribbon and similar. * Additionally, the candidate...repair Voice Operations Voice support for MS Teams, Cisco, Avaya , Ribbon, and adjunct equipment, including E911. Nice Recording… more
- Penn Medicine (Philadelphia, PA)
- …work very closely with the Director of Cardiac Electrophysiology, the Senior Program Manager, Supervisor of Administrative Support, and Executive Assistant. Assist ... reports. Cross cover additional administrative support staff, supervisor and senior program manager. Onboarding and offboarding of staff. Performance evaluations,… more
- Sprinklr (TX)
- …objectives. + **Stakeholder Management:** Engage with key stakeholders, including senior management, clients, and cross-functional teams, to ensure clear ... Strong understanding of SaaS and CCaaS products & technology.(Salesforce, ServiceNow, Avaya , Cisco, Genysis etc.) + **Leadership Skills:** Proven ability to lead… more
- Insight Global (Windsor Mill, MD)
- …as a contact center technology architect, enterprise IT Architect or senior contact center developer working with leading contact center technology platforms ... and applications, such as Amazon Connect, Avaya , Cisco, Genesys, NICE InContact, Salesforce, etc 1+ years designing and implementing NLP/NLU (IVR or chat) solutions… more
- Bandwidth (Raleigh, NC)
- …What We Are Looking For: The Enterprise Solutions Engineer is a senior -level role within the Solutions Engineering team, focused on the Enterprise market ... to on-premises SBCs, CCaaS, and UCaaS platforms. + + Common platforms: Avaya , Cisco SBCs (on-prem), Genesys Cloud CX (CCaaS), Microsoft Teams (Operator Connect… more
- ManTech (Doral, FL)
- …video systems. + Cisco Certified Network Professional (CCNP), Collaboration Avaya Certified Expert (ACE), Unified Communications, Microsoft Certified Teams ... be able to communicate, converse, and exchange information with peers and senior personnel + Constantly operates a computer and other office productivity machinery,… more