- Northwest Bank (Buffalo, NY)
- …and create a positive customer experience. This role will also provide customer service for escalated fraud issues. This position is responsible ... and trend reporting. *Support and maintain internal policies, procedures, and customer communications to support department, Bank , and corporate objectives.… more
- TD Bank Group (Brooklyn, NY)
- …operating hours to include weekends, evenings, holidays as scheduled Demonstrated Customer Service skills preferred Strong organizational skills Detail-oriented ... TD Store location and plays a key role in delivering legendary customer experiences while processing everyday banking transactions with accuracy and efficiency while… more
- First County Bank (Stamford, CT)
- …the department, as well as ensure the provision of prompt, courteous and accurate customer service to all internal and external customers via all communication ... via the online and other communication channels. Ensures prompt, professional and accurate customer service for internal and external customers, acting as a… more
- TD Bank Group (Succasunna, NJ)
- …and Registry) Leads, develops and coaches the team on delivering effective Customer service , product, advice conversations and/or advice-giving service ; ... or demonstrated ability in providing direction, decision making, coaching Oversight of Customer Service Proven ability to meet and exceed Customers' expectations… more
- Bank OZK (Fort Worth, TX)
- …recruit talent to build a highly effective team. Model and champion the Bank 's standards for exceptional customer service . Enthusiastically embrace, support, ... business development leadership and management. Lead by example and provide exceptional customer service at all times. Essential Job Functions Manage branch… more
- Pacific Premier Bank (Riverside, CA)
- …daily and long-term banking needs with minimal oversight. This includes managing customer relationships through the Bank 's CRM system to ensure customers ... receive the care and service that meets their expectations. Discusses and evaluates current...strategies and approaches to execute plans for promoting the Bank 's financial products. Leverages existing customer relationships… more
- TD Bank Group (Boca Raton, FL)
- …relationships, and delivering service and advice Understands and supports the Bank 's Customer Service Strategy; Delivers Customers end-to-end advice they ... and/or refer them to appropriate team member or internal Bank partners, while ensuring a positive Customer ...(when and how they want) and educates Customers on self- service options that meet their needs May act as… more
- Drake Bank (St. Paul, MN)
- …well as file and record maintenance. The Operations Specialist provides superior customer service to internal and external clients while conducting operational ... online enrollment forms into Director Maintains knowledge of past and current bank products and services while staying updated on emerging technologies, services,… more
- SECURITY BANK OF KANSAS CITY (Overland Park, KS)
- …to current and potential customers. Employees in this position possess exceptional customer service skills, confidence, leadership skills, a strong sales ... in an enthusiastic and positive manner. Greets customers enthusiastically, provide quality customer service and constantly look for ways to exceed their… more
- Valley Bank (Denville, NJ)
- …decisions regarding customer transactions; weighing customer satisfaction issues with the Bank exposure to loss or fraud and the ability to think through ... Required Skills: Excellent verbal and written communication. Excellent interpersonal - customer service skills, attentiveness, information retention, tact and… more
- TD Bank Group (Jupiter, FL)
- …delivering service and advice to TD Customers Understands and supports the Bank 's Customer Service Strategy; Delivers Customers end-to-end advice they ... and adhering to established operational policies and procedures Understands and supports the Bank 's Customer Service Strategy Considers the impact of… more
- Valley Bank (Totowa, NJ)
- …decisions regarding customer transactions; weighing customer satisfaction issues with the Bank exposure to loss or fraud and the ability to think through ... but are not limited to: Responsible for providing exceptional customer service in accordance with Valley's mission...statement. Ability to engage customers with friendly and professional service . Knowledge of all Bank products and… more
- Northwest Bank (North Ridgeville, OH)
- …overseeing the daily operations of the financial center while ensuring exceptional customer service , achieving sales goals, fostering employee development, and ... center staff to enhance their product knowledge, sales skills, and customer service abilities. Conduct regular documented performance evaluations utilizing… more
- Santander Bank (New York, NY)
- …solutions for banking, lending and investment products while delivering exceptional customer service . Relationship Bankers proactively engage with customers to ... targets and contribute to the overall success of the bank . Your primary goal is to enhance customer...President endorsement of performance - Required. (AND) 12+ Months Customer service experience within a high volume,… more
- Bank of Hope (La Palma, CA)
- Customer Service & Sales: Provide a welcoming and professional experience for all customers, assisting with inquiries and resolving issues promptly. Build ... Ability to manage multiple tasks, projects, and deadlines simultaneously. Required: Strong customer service skills with the ability to build and maintain… more
- Liberty Bank (Portland, ME)
- …testing, pilot programs, and new feature rollouts; measure defined outcomes. Support customer service teams with training materials and resolution guidance as ... goals are met. Cross-Functional Collaboration Partner with marketing, risk, compliance, fraud , and IT to execute product initiatives and campaigns. Lead A/B… more
- Santander Bank (Mashpee, MA)
- …financial needs and processing transactions. You provide exceptional customer service , resolve concerns, minimize risk, defend against fraud , refer product ... complex issues for timely resolution. Provide an elevated level of exceptional customer service by welcoming customers, minimizing wait times and assisting… more
- UMB Financial Corporation (Kansas City, MO)
- …experience is defined as financial institution positions of a frontline, customer contact, operational, compliance and/or fraud investigation nature). Bonus ... The Anti-Money Laundering Group protects the bank from being exploited for laundering money or...Mutual Funds division and responsible for identifying and investigating customer transactions that represent an increased risk for money… more
- Busey Bank (Glenview, IL)
- …manner, providing exceptional service to build lasting relationships. Identify customer needs and offer solutions through the bank 's products and ... of a teller with those of a relationship banker, offering personalized customer service , conducting financial transactions, and cross-selling products and… more
- Renasant Bank (Atlanta, GA)
- … service , and operational results and exceeding expectations Ability to follow stated bank customer sales and service standard processes to ensure ... service and operational functions and executing the Renasant's customer engagement model. In this role, the Universal Banker...scale banking assistance with no need to refer the customer to another retail team member. RENASANT BANK… more
