- Novo Nordisk Inc. (Plainsboro, NJ)
- …fashion and in a manner which meets their expectations Coordinates and supports head of Vendor Assessment team to maintain a Center of Excellence (COE) for ... Relationships Reports to head of NAO Quality PV Oversight Vendor Assessment Team and is an individual contributor role....need special assistance or an accommodation to apply, please call us at ###. This contact is for accommodation… more
- Novo Nordisk Inc. (Plainsboro, NJ)
- …Transformation and Enablement. Works closely with Market Access, Finance, Customer Call Center , Enterprise Insights, Supply Chain, Procurement, Public Affairs, ... one fully integrated, aligned and connected organization that puts empathy at the center , powered by insight and foresight. We develop an end-to-end approach to… more
- Daiichi Sankyo, Inc. (Bernards, NJ)
- …Job Summary: Manage Local/Global Pharmacovigilance (PV) service providers responsible for Call Center , individual safety case processing, and aggregate reporting ... Strategic Partner Management: Manage Local/Global PV service providers responsible for Call Center , individual safety case processing, and aggregate… more
- Novo Nordisk Inc. (Plainsboro, NJ)
- …and global as applicable Proactively identifies risks/quality drift in external vendor and NNI processes to mitigate non-compliance and deviation occurrence Support ... NNI Patient Safety and/or external vendors to maintain a Center of Excellence (COE) for support oversight Provides leadership...need special assistance or an accommodation to apply, please call us at ###. This contact is for accommodation… more
- Novo Nordisk Inc. (Plainsboro, NJ)
- …one fully integrated, aligned and connected organization that puts empathy at the center , powered by insight and foresight. We develop an end-to-end approach to ... of work requests including (not limited to): Manage Inbound and Outbound vendor data feeds. Program Troubleshooting: Provide ongoing support, insight, and guidance… more
- Sanofi Group (Morristown, NJ)
- …affordability education to both patients and call center agents; copay call center vendor relationships and work closely with internal and external ... to support patient needs. + Provide direction and guidance to vendor (s) on call center structure and day-to-dayprogram operations. + Analyze program… more
- LA Care Health Plan (Los Angeles, CA)
- …the development of training materials delivered to various internal departments and off site Call Center vendor to measure product knowledge. As needed, this ... II is responsible for monitoring and actively influencing the Customer Solution Call Center team's quality performance, ensuring that the quality requirements… more
- BioLife Plasma Services (Bannockburn, IL)
- … performance and vendor effectiveness **Technical Integrations** : + Implement advanced call center technologies, such as AI, IVR systems, CRM tools, and ... field. + Advanced degree (MBA or equivalent) preferred. + Relevant certifications in call center management or vendor management are a plus. **Preferred** +… more
- State of Massachusetts (Marlborough, MA)
- …brief for the 2025 year-in-review. Another project will involve data collected by a call center vendor which operates during emergency activations. Data are ... tracked by the telephonic system, and the intern will support streamlining and visualizing these data. *This internship opportunity is available to undergraduate or graduate students currently enrolled at an accredited college or university.* *General Duties:*… more
- ARAMARK (Beaverton, OR)
- …Contracts Manager procures and coordinates the oversight and direction of vendor contracts to ensure financial integrity and streamlined operations. The Contracts ... audits and track Key Performance Indicators (KPI?s) for safety, productivity ( call frequencies, call -backs), process improvements, energy savings, cost… more
- Windstream Communications (Oklahoma City, OK)
- …problem solving, motivational and relationship-building skills + Previous customer service and call center experience + Familiarity with the technical aspects of ... disclosure and approval requirements._ **Job Details** **Job Family** **Customer Service** **Job Function** **Residential Call Center ** **Pay Type** **Salary** more
- Fifth Third Bank, NA (Cincinnati, OH)
- …REQUIRED: + Bachelor's Degree or equivalent experience preferred. + Minimum of 5 years Call Center or related business experience required. + Must be analytical ... Third Bank. GENERAL FUNCTION: Responsible for conducting Quality Programs, including Call Monitoring, interaction with operational/ Vendor management, and process… more
- TECO Energy (Ybor City, FL)
- …Normal working conditions with occasional weekend and overtime requirements, including on- call support. Technology Asset & Vendor Management Analyst POSITION ... **Title:** Technology Asset & Vendor Management Analyst, Service Now Focus, Progression **Company**...Progression **Company** : Tampa Electric Company **Location:** Ybor Data Center **State and City:** Florida - Ybor City **Shift:**… more
- MAPFRE Insurance (Webster, MA)
- …an equal opportunity employer._ **Nearest Major Market:** Worcester **Job Segment:** Recruiting, Call Center Representative, Operations Manager, Call ... Vendor Operations Support Rep (Hybrid) Date: Jul 17,...Location: Webster, MA, US Company: MAPFRE **Job Summary:** The Vendor Operations Support Representative serves as the primary subject… more
- J&J Family of Companies (Titusville, NJ)
- …Description:** **We are searching for the best talent for our Manager, MISE Vendor and Quality Management position to be located in Titusville, New Jersey.** **About ... of the way. Learn more at https://www.jnj.com/innovative-medicine The role Manager, MISE Vendor and Quality Management is responsible for developing and managing the… more
- Insight Global (Des Plaines, IL)
- … Call manager) E911 Voice Gateway experience Contact Center VoIP experience ( call in for Call Center ) Unity connection (voicemail) Webex experience - ... manage, secure, document, and support the systems within Data Center , Distribution Center , Public and Private Cloud...they have migration experience from on call Call manager to Call vendor )… more
- Insight Global (Lincolnshire, IL)
- …platforms like Guidewire. Previous exposure to loyalty programs, roadside assistance, or call center applications. Experience managing vendor relationships ... (eg, AG stack or Guidewire), addressing ongoing production issues, and validating vendor deliverables to ensure technical accuracy, particularly for Java, C#, or… more
- Astellas Pharma (Northbrook, IL)
- **Global Network & Call Center Technologies Lead** Do you want to be part of an inclusive team that works to develop innovative therapies for patients? Every ... seeking a visionary and technically skilled Global Network & Call Center Technologies Lead to oversee the...to deliver secure, integrated, and future-ready capabilities. + Lead vendor and service provider relationships to deliver on SLA,… more
- AccentCare, Inc. (Houston, TX)
- …Company store credit for your first AccentCare-branded scrubs for patient-facing employees Call Center Triage Registered Nurse - RN Responsibilities: Coordinate ... on- call hours. Provides support and guidance to Call Center Team members, and assists National...when appropriate, which may include contacting Pharmacy or other vendor or provider. Provide education and support to team… more
- Centene Corporation (Topeka, KS)
- …the implementation, maintenance and evaluation of organizational goals and strategies within the call center environment. Manage the daily operations of 24 hour, ... quality audit goals and successful and timely problem resolution. + Mentor call center leadership towards optimal management practice and skill development… more
