- Novo Nordisk Inc. (Plainsboro, NJ)
- … Assessment team to maintain a Center of Excellence (COE) for vendor quality assessment management Provides SME support to employees working within the ... processing and/or quality control Specific or technical job skills: PV vendor management /oversight. PV experience/knowledge preferred Contracting process for PV… more
- Daiichi Sankyo, Inc. (Bernards, NJ)
- … Management : Manage Local/Global PV service providers responsible for Call Center , individual safety case processing, and aggregate reporting.Establish ... Job Summary: Manage Local/Global Pharmacovigilance (PV) service providers responsible for Call Center , individual safety case processing, and aggregate reporting… more
- Novo Nordisk Inc. (Plainsboro, NJ)
- …Transformation and Enablement. Works closely with Market Access, Finance, Customer Call Center , Enterprise Insights, Supply Chain, Procurement, Public Affairs, ... or other related roles required. Pharmaceutical industry experience required Budget and vendor management experience required 2 years' experience with patient… more
- Novo Nordisk Inc. (Plainsboro, NJ)
- …function within the role of Quality Business Partner where requested by management Develops comprehensive, relevant resources (eg training program, FAQs) to enable ... and global as applicable Proactively identifies risks/quality drift in external vendor and NNI processes to mitigate non-compliance and deviation occurrence Support… more
- Novo Nordisk Inc. (Plainsboro, NJ)
- …one fully integrated, aligned and connected organization that puts empathy at the center , powered by insight and foresight. We develop an end-to-end approach to ... and communication channels related to the NovoCare® Patient Support Programs. Management of relevant data sets include compliance and database information integrity,… more
- BioLife Plasma Services (Bannockburn, IL)
- …+ Advanced degree (MBA or equivalent) preferred. + Relevant certifications in call center management or vendor management are a plus. **Preferred** ... performance and vendor effectiveness **Technical Integrations** : + Implement advanced call center technologies, such as AI, IVR systems, CRM tools, and… more
- TECO Energy (Ybor City, FL)
- …weekend and overtime requirements, including on- call support. Technology Asset & Vendor Management Analyst POSITION CONCEPT: The Technology Asset & Vendor ... **Title:** Technology Asset & Vendor Management Analyst, Service Now Focus,...Progression **Company** : Tampa Electric Company **Location:** Ybor Data Center **State and City:** Florida - Ybor City **Shift:**… more
- J&J Family of Companies (Titusville, NJ)
- …an asset. + 5-6 years Pharmaceutical or Healthcare Industry and Contact Center management /operations experience is preferred. + Understanding of Medical ... searching for the best talent for our Manager, MISE Vendor and Quality Management position to be...Information customer communications center process within pharmaceutical industry is preferred. + Understanding… more
- Sanofi Group (Morristown, NJ)
- …affordability education to both patients and call center agents; copay call center vendor relationships and work closely with internal and external ... and champion continuous improvement. + Develop and maintain knowledge management tools, Work Instructions, SOPs, Call Guide,...support patient needs. + Provide direction and guidance to vendor (s) on call center structure… more
- Fifth Third Bank, NA (Cincinnati, OH)
- …Third Bank. GENERAL FUNCTION: Responsible for conducting Quality Programs, including Call Monitoring, interaction with operational/ Vendor management , and ... Risk Management and external. Vendors to perform call monitors, including participating in vendor calibration...or equivalent experience preferred. + Minimum of 5 years Call Center or related business experience required.… more
- MAPFRE Insurance (Webster, MA)
- …+ 4-6 years of relevant experience in operations, IT coordination, or vendor management . + Strong communication, organizational, and problem-solving skills. At ... Vendor Operations Support Rep (Hybrid) Date: Jul 17,...opportunity employer._ **Nearest Major Market:** Worcester **Job Segment:** Recruiting, Call Center Representative, Operations Manager, Call… more
- Insight Global (Des Plaines, IL)
- … Call manager) E911 Voice Gateway experience Contact Center VoIP experience ( call in for Call Center ) Unity connection (voicemail) Webex experience - ... manage, secure, document, and support the systems within Data Center , Distribution Center , Public and Private Cloud...they have migration experience from on call Call manager to Call vendor )… more
- Centene Corporation (Topeka, KS)
- …to exceed quality audit goals and successful and timely problem resolution. + Mentor call center leadership towards optimal management practice and skill ... 5 years of management experience and experience working within a call center environment.** **Education/Experience:** Bachelor's degree in Nursing or other… more
- Astellas Pharma (Northbrook, IL)
- **Global Network & Call Center Technologies Lead** Do you want to be part of an inclusive team that works to develop innovative therapies for patients? Every ... **Purpose:** We are seeking a visionary and technically skilled Global Network & Call Center Technologies Lead to oversee the design, transformation, and secure… more
- Serco (VA)
- …other Serco teams to deliver the highest level of customer service. **As a Call Center Representative, you can expect to:** + Receive inbound participant phone ... pension benefits and customer service experience comprising of Operations Management , Assistant Project Management , supervisory and team...At least six months to one year of previous call center experience. + Ability to obtain… more
- Wright-Patt Credit Union Inc. (Beavercreek, OH)
- …miscellaneous duties, such as completing assigned tasks, pulling reports, updating call center metrics, pulling document requests, supporting other lines ... school diploma or equivalent; some secondary education is preferred. + Previous call center , mortgage servicing and customer service experience is preferred.… more
- AssistRx (Orlando, FL)
- …+ Handles escalated calls, complaints, questions, and queries as necessary + Collaborates with call center management staff to execute programs to facilitate ... emphasizing excellence. Reports to Director, Pharmacy. + Maintains and improves call center operations by monitoring system performance, identifying and… more
- AssistRx (Overland Park, KS)
- …Benefits and 401k included. Shift available: M-F 10:30-7pm CST The purpose of the Call Center Nurse is to provide education and support to individuals inquiring ... proper expectations of treatment documents all calls to meet the requirements of management , regulatory, and compliance + Works on special projects as required +… more
- Hartford HealthCare (Hartford, CT)
- …other related equipment. Ability to sit for prolonged periods of time. Our Customer Service Call Center team members are required to come into work in adverse ... improve quality and productivity in all areas of our call center operation and customer service delivery...pager devices. Updates paging system software. Contacts paging service vendor for support and assistance. * Functions in accordance… more
- CoreSite (Orlando, FL)
- … management . The Manager - Data Center Operations is responsible for vendor management inclusive of daily work as well as service contracts. Project ... will also be directly responsible operational efficiency and energy management within the data center . The manager...Experienced people manager + Proven leadership skills. + Experienced vendor management skills including service contract … more
