- WSP USA (Costa Mesa, CA)
- WSP is currently initiating a search for a full time ** Workforce Management Analyst - Call Center ** for our **Costa Mesa, CA** office! **_This is an in ... and required staff service levels are achieved + Manage call center reports utilizing WFM programs and...+ Some college classes preferred + Two (2) years' workforce management experience in contact center environment… more
- Mass Markets (Las Cruces, NM)
- …a focus on innovation, we have established ourselves as a trusted partner in the industry. The Call Center Sales Manager oversees all aspects of our call ... for the day-to-day activity and development of 5-10 supervisors within a complex call center environment. The Operations Manager position is responsible… more
- VCA Animal Hospitals (Los Angeles, CA)
- …our clients (pet owners). The Operations Manager will bring specialized knowledge of managing call center teams to bring our call center experience - ... VCA clients. Specifically, the Operations Manager will manager our team of call center...and make them feel supported. Related, work closely with Workforce Management on developing call scripts and… more
- Insight Global (Des Plaines, IL)
- …calls are made ( call agent perspective to the flow through Call manager ) E911 Voice Gateway experience Contact Center VoIP experience ( call in for ... manage, secure, document, and support the systems within Data Center , Distribution Center , Public and Private Cloud...5+ years VOIP Engineer experience Experience in Voice, Cisco Call Manager (configure, install, troubleshoot etc.) version… more
- Mass Markets (Mesilla, NM)
- …as a trusted partner in the industry. We are seeking a highly skilled and motivated Call Center Customer Service Manager to lead a team of supervisors and ... for the day-to-day activity and development of 5-10 supervisors within a complex call center environment. The Operations Manager position is responsible… more
- Mass Markets (Las Cruces, NM)
- …for the day-to-day activity and development of 5-10 supervisors within a complex call center environment. The Operations Manager position is responsible ... ourselves as a trusted partner in the industry. We're seeking dynamic and experienced call center leaders to support both commercial and public sector clients.… more
- Centene Corporation (Topeka, KS)
- …+ Build effective workforce through identification of key characteristics for call center roles; actively engage in recruiting activities, and active ... maintenance and evaluation of organizational goals and strategies within the call center environment. Manage the daily operations of 24 hour, seven days… more
- Mass Markets (Killeen, TX)
- …ourselves as a trusted partner in the industry. We are looking for an Experienced Call Center Manager to oversee operations, drive performance, and ensure ... Marketing, MarchEast, Mass Markets, MCI Federal Services (MFS), OnBrand24, The Sydney Call Center , Valor Intelligent Processing (VIP), BYC Aqua, EastWest BPO,… more
- Mass Markets (Las Cruces, NM)
- …individual and posses excellent communication skills, we need your help in managing call center customer service agents. While your team operate the phone ... activity and development of 15-25 representatives within a complex call center environment. In this role, you...reports. You will also work closely with the Operations Manager , ensuring the overall adherence to corporate policies and… more
- Savers | Value Village (El Paso, TX)
- ** Call Center Supervisor** **Candidates** **must be located in El Paso, TX** **Who we are:** As one of the largest for-profit thrift operators in the United ... 5-15 Customer Service Representatives supporting the day-to-day operations of call center operations in the areas of...center technologies such as dialer, IVR, ACD, and workforce management + High level organizational skills and attention… more
- Mass Markets (Wichita, KS)
- …for individuals with prior experience in customer service leadership, supervision, or call center management. You'll be responsible for the performance, ... for the day-to-day activity and development of 15-25 representatives within a complex call center environment. The Customer Service Supervisor I position is… more
- Mass Markets (Killeen, TX)
- …for the day-to-day activity and development of 15-25 representatives within a complex call center environment. The Customer Service Supervisor I position is ... Service Sales Supervisor I work closely with the Operations Manager , ensuring the overall adherence to corporate policies and...organization. REQUIRED QUALIFICATIONS + Minimum of 3 years of call center experience or 1 year in… more
- Mass Markets (Savannah, GA)
- …Operations Manager to oversee the daily management and development of call center supervisors and ensure the smooth execution of all operational ... HR, IT, and Training + Hire, coach, and manage call center staff, including performance management and...and communication abilities + Proficiency in performance management and workforce planning + Ability to adapt to changing market… more
- Veralto (Wood Dale, IL)
- …and training options Reporting to the Manager , Customer Service the Primary Call Center Specialist (CS Rep 1) will interact with customers over the ... product inquiries. This position is part of the Customer Care/ Call Center department located in Wood Dale,...and differences, both visible and not, found in our workforce , workplace and throughout the markets we serve. Our… more
- Providence (Brea, CA)
- …Part time **Job Shift:** Evening **Career Track:** Nursing **Department:** 7520 NURSE ADVICE CALL CENTER CA HERITAGE SERVICES **Address:** CA Brea 955 W Imperial ... **Description** Under the direction of the Supervisor/ Manager , this position is responsible for triaging incoming calls, assessing needs and providing appropriate… more
- Trinity Health (Farmington Hills, MI)
- …CPT, HCPCS), multilingual and basic computer skills are highly desirable. Demonstrated call center experience with the ability to utilize voice/data equipment ... to inquires timely and accurately. They are responsible for triaging the call and electronically referring the account to the appropriate area for resolution.… more
- MD Anderson Cancer Center (Houston, TX)
- …with excellent oncology nursing care.* *The University of Texas MD Anderson Cancer Center (MD Anderson) and Texas Children's (TC) announced a new collaboration on ... position is primarily working in the Pediatric Ambulatory Treatment Center . Shift is Monday - Friday (with a day...the week) / 9:00am - 7:30pm (10 hour shifts). On- Call for some weekends and holidays.* *Summary:* The Clinical… more
- MD Anderson Cancer Center (Houston, TX)
- …blood products and immunotherapies. *The University of Texas MD Anderson Cancer Center (MD Anderson) and Texas Children's (TC) announced a new collaboration on ... a rotating day off during the week and some on- call for weekends and holidays.* *The ideal candidate will...with the Charge Nurse, Clinical Nurse Leader, and Nurse Manager c. Utilizes available material resources responsibly for direct… more
- Pactiv Evergreen (Temple, TX)
- **Overview** The General Manager (GM) for Order Fulfillment Centers oversees all aspects of center operations, including strategic planning, financial ... Leadership:** + Develop and execute strategic plans for the order fulfillment center that are aligned with corporate logistics goals. + Lead initiatives to… more
- Providence (Anchorage, AK)
- **Description** The Assistant Nurse Manager (ANM) is a professional Registered Nurse reporting to the unit director/ manager who utilizes the nursing process to ... activities within assigned shift. The ANM is responsible for supporting the director/ manager in planning, organizing, directing, and evaluating services of the unit… more