- Daiichi Sankyo, Inc. (Bernards, NJ)
- …against service level and KPIs.Manage the development of governance, business continuity, quality , and vendor monitoring plans. Maintain oversight for capability ... Job Summary: Manage Local/Global Pharmacovigilance (PV) service providers responsible for Call Center, individual safety case processing, and aggregate reporting for… more
- Legend Biotech USA, Inc. (Raritan, NJ)
- …with all company and/or site policies and proceduresSupport maintenance driven quality events including but not limited to Deviations/Investigations, Out of ... the schedule including working in other shifts and providing on call support as per operational needs is required.RequirementsB.Sc./M.Sc. in Biological/Biochemical… more
- Humana (Augusta, ME)
- …education process of MarketPOINT Sales Agents. This position will oversee the Call Quality process which includes call monitoring , call evaluations, ... a part of our caring community and help us put health first** Call Quality Professionals provide information that will assist in the feedback and the formal… more
- Houston Methodist (Katy, TX)
- …for improvement within the scheduling team. + Reviews new and current staff performance by monitoring and evaluating call quality through regular call ... patient in stressful situations + Working knowledge of multifunctional call recording quality monitoring solutions (voice and screen capture) **SUPPLEMENTAL… more
- Houston Methodist (Katy, TX)
- …remain calm and patient in stressful situations + Working knowledge of multifunctional call recording quality monitoring solutions (voice and screen capture) ... caring, personalized and efficient experiences to patients and colleagues. ** QUALITY /SAFETY ESSENTIAL FUNCTIONS** + Produces and reviews daily/weekly/monthly forecasting… more
- Fifth Third Bank, NA (Cincinnati, OH)
- …in banking at Fifth Third Bank. GENERAL FUNCTION: Responsible for conducting Quality Programs, including Call Monitoring , interaction with operational/Vendor ... call monitors for vendors. + Supports development of monitoring plans for critical vendors, and review monitoring...+ Participates in activities that ensure calibration of the quality monitoring program. Works with offshore personnel… more
- AECOM (Indianapolis, IN)
- …a Traffic Management Center also includes, but not limited to, + Monitoring CCTV traffic cameras, radio communications with INDOT personnel and other emergency ... responding agencies using 10 codes, incident identification and response call -out, customer service representative, and implementing required traffic control and… more
- CVS Health (Monroeville, PA)
- …but not limited to: Adherence, Handle Time, Quality , and Call Queue Monitoring . + Provide call quality feedback to support skill development, improve ... call quality and reinforce best practices. + Provide added business...practices. + Provide added business support based on phone call & escalation volumes. + Foster collaboration across other… more
- Three Saints Bay (Martinsburg, WV)
- ** Call Center Quality Manager (4764)** Location **Martinsburg, WV** Job Code **4764** \# of Openings **1** Apply Now ... Bay, LLC, and a Federal Government Contractor industry leader, is seeking a ** Call Center Quality Manager.** **POSITION RESPONSIBILITIES:** + Oversees the … more
- WSP USA (Costa Mesa, CA)
- WSP is currently initiating a search for ** Call Center Quality Assurance Specialist** position to sit out of our **Costa Mesa, CA** office. **_This position is a ... quality guidelines and procedural manuals. **DUTIES AND RESPONSIBILITIES** + Performs call , email, chat, and text monitoring and assessment of Customer… more
- Mass Markets (Macdill AFB, FL)
- …the industry. We are hiring an Experienced QA Supervisor to lead our quality assurance efforts across multiple BPO campaigns. You'll oversee QA analysts, ensure ... compliance with client standards, and drive continuous improvement in service quality . To be considered for this role, you must complete a full application on our… more
- State of Colorado (Adams County, CO)
- …native baseline mapping for mollusks, crayfish, aquatic plants and invertebrates. Water quality monitoring will also be conducted. Detailed record keeping and ... checks, shoreline surveys, plant inventories and crayfish trapping. Water quality monitoring will also be conducted. Detailed...(eg uploading or attaching documents to your online application) call NEOGOV at ###, Mon-Fri between 6 am and… more
- University of Michigan (Ann Arbor, MI)
- …on retirement savings + Sign-On Bonus! **Responsibilities + Consistently perform high quality neurophysiological monitoring in the operating room to assess the ... Intraoperative Monitoring Neuromonitorist - $15,000 SIGN ON BONUS Apply..., electrocorticography, and nerve conduction studies to improve the quality of patient care by preventing iatrogenic injury. +… more
- University of Pennsylvania (Philadelphia, PA)
- …Compliance and Monitoring (DOCM) is seeking a The Clinical Research Quality Specialist, Sr. to support our clinical research mission. The ACC clinical research ... variety of atmospheres, Philadelphia is the perfect place to call home for work and play. The University offers...resources, and much more. Posted Job Title Clinical Research Monitoring and Auditing Specialist (Abramson Cancer Center) Job Profile… more
- Cardinal Health (Jefferson City, MO)
- …following client regulatory guidelines. + Identify trends and training needs from call monitoring and escalate appropriately. + Work effectively with dynamic, ... and problem resolution. Performance Monitoring is responsible for monitoring , analyzing and reviewing customer contact quality . **Responsibilities:** +… more
- Avera (Sioux Falls, SD)
- …you matter.** **A Brief Overview** Monitors patient activity by continuous utilizing the monitoring system in the area of practice. The Monitoring Technician is ... to the monitors and maintaining the medical record. The Monitoring Technician collaborates with the Nursing Units by communicating...an accommodation for help with your online application, please call ### or send an email to_ _###@avera.org_ _._… more
- Beacon Mobility (Houston, TX)
- …* Responsible for monitoring and evaluating staff members on the quality and process of work performed as measured against standards. * Assist with ... new procedures, and update existing procedures when changes occur. * Conduct agent monitoring activities, while providing live in the moment coaching for quality … more
- Dartmouth Health (Lebanon, NH)
- …to ensure high- quality , patient-centered care is delivered via Remote Patient Monitoring . The APP will actively participate in program enhancement and creates an ... Overview Performance Network Operations (PNO) APRN-Remote Patient Monitoring We are seeking an innovative, compassionate Advanced Practice Provider (APP) to… more
- ManpowerGroup (South Burlington, VT)
- …based on the discovery of customer needs. + Use objectives established for call quality as reported through call monitoring . + Conform to the standards ... Must be able to fulfill scheduling needs of the call center. This includes but not limited to regular...an open and receptive attitude toward all coaching, training, monitoring and corrective feedback. + Ability to deliver exceptional… more
- State of Colorado (Adams County, CO)
- …native baseline mapping for mollusks, crayfish, aquatic plants, and invertebrates. Water quality monitoring will also be conducted. Detailed record keeping and ... TEMPORARY Aquatic Invasive Species Monitoring Technician- 6060 Broadway, Denver, CO Print (https://www.governmentjobs.com/careers/colorado/jobs/newprint/4798594)… more
