- Daiichi Sankyo, Inc. (Bernards, NJ)
- …of company-wide standards, security measures and other policies/procedures to ensure complaint and best practice social media operations including but not limited ... password security, etc.- Oversee social media channel registry portal- Identify complaint model for global user access/publishing including but not limited to… more
- Repligen (Waltham, MA)
- …and release including deviation support, root cause analysis, customer complaint management, hosting customer/regulatory audits and Certificate of Quality generation ... to the ISO 9001 registrar.Manage the quality team responsible for complaint handling for the Waltham manufacturing site.Develop, Monitor and Compile Quality… more
- Twist BioScience (South San Francisco, CA)
- …to continually improve customer satisfaction.Facilitate and participate in customer complaint troubleshooting with the Development and Production teams and other ... technical experts.Participate and assist in technical training sessions, as needed.Each Twist employee is responsible for complying with applicable Quality Management System (QMS)/Information Security Management System (ISMS) standards in the execution of… more
- Globus Medical, Inc. (Audubon, PA)
- …with Customer Service, Sales, Product Development, and other department personnel, the Complaint Coordinator initiates complaint documentation and complaint ... investigations. The Complaint Coordinator also reviews complaint information for completeness and accuracy. The Complaint Coordinator helps facilitate… more
- Abbott (Alameda, CA)
- …Our 114,000 colleagues serve people in more than 160 countries. **Associate Director, Complaint Handling** **Working at Abbott** At Abbott, you can do work that ... Incumbent serves as process owner and overall responsibility for Complaint Handling. They are the subject matter expert and...and serve as a primary contact for the overall complaint handling process during audits, inspections and assessments by… more
- BD (Becton, Dickinson and Company) (Covington, GA)
- **Job Description Summary** The Manager, Complaint Investigation, has the responsibility of administering the Field Assurance Quality Engineering functions for the ... which include Engineers and Engineering Technicians assigned to the BD UCC complaint investigation team. Quality results are expected to ensure the integrity of… more
- Olympus Corporation of the Americas (San Jose, CA)
- …This position requires a thorough understanding of FDA regulatory requirement for complaint handling and MDR reporting. Must be able to communicate and follow-up ... root cause failure analysis. Interact with cross-functional teams to ensure complaint investigation is completed in a timely manner. Communicate investigation… more
- J&J Family of Companies (Danvers, MA)
- …at https://www.jnj.com/medtech **We are searching for the best talent for** **Manager, Complaint Handling to be located at Danvers,** **MA.** Remote work options may ... basis and if approved by the Company. The Manager, Complaint Handling reports directly to the Director, Post Market...Post Market Engineering and oversees activities related to the complaint handling process and / or regulatory reporting process.… more
- Abbott (Alameda, CA)
- …Our 114,000 colleagues serve people in more than 160 countries. **Software Complaint Investigation Engineer** **Working at Abbott** At Abbott, you can do work ... ensuring that the equipment is appropriately installed and maintained and that complaint investigations are completed according to procedures, in a timely manner,… more
- Philips (Bothell, WA)
- …AED, EMS, military, and hospital market segments. The Director of Global Complaint Management will lead Complaint Management globally for Philips/Bridgefield ... improvement. **Your Role:** + Provide oversight and leadership of assigned complaint handling and regulatory reporting organizations. Foster a team culture where… more
- Grifols Shared Services North America, Inc (San Diego, CA)
- …trend analysis is preferred. **Responsibilities** + Independently conduct complex complaint investigations through interfacing with field reps. to acknowledge, ... and assign additional actions as necessary to close the complaint . + Leads CAPA investigations and actions, including planning,...of 8 years of relatable experience. Work experience in complaint handling and investigation in a regulated setting is… more
- State of Minnesota (St. Paul, MN)
- **Working Title: Complaint Investigator** **Job Class: Investigator** **Agency: Cosmetologist Exam Board** + **Job ID** : 87874 + **Location** : St. Paul + ... in a written report. This position presents case findings to the Complaint Committee Members and coordinates follow-up of committee decisions to licensees. The… more
- Danaher Corporation (Coralville, IA)
- …Communicate with internal team members and external customers to facilitate complaint investigation process. + Receive and document complaints from various sources, ... + 1 - 2 years of related experience in post-market product surveillance and complaint handling. It would be a plus if you also possess previous experience in:… more
- Capital One (Richmond, VA)
- Department Operations Manager- Regulatory Complaint Quality and Exec Close Loop (Hybrid) **Do these statements describe you? If so, please consider this role!** You ... quality and resolution function that enables continuous learning and improvement of complaint resolution and mitigation **Location: This role is hybrid, where you… more
- ThermoFisher Scientific (Greenville, NC)
- …Office **Job Description** **Discover Impactful work:** As a QA Supervisor - Complaint Management for Product Complaints, you will be responsible for the management ... of a team performing product complaint investigations received from clients. By working with subject matter experts (SMEs) in the operations areas, you will focus on… more
- CVS Health (Indianapolis, IN)
- …on letter content, state or federal regulatory language, triaging of complaint /appeal issues, and similar situations requiring a higher level of expertise. ... Identifies trends and emerging issues and reports on and gives input on potential solutions. Follow up to assure Fast Track appeal is handled within established timeframe to meet company and regulatory requirements. Act as single point of contact for Fast… more
- Olympus Corporation of the Americas (Center Valley, PA)
- …in the life sciences industry with related work experience in product customer complaint and post market surveillance processes. + Strong experience in lean six ... sigma. + Demonstrated experience driving transformation at a global level with cross-functional teams, hands on leadership/accountability of driving programs and projects to completion with aggressive timelines. + Experience in advanced data analysis and… more
- J&J Family of Companies (Titusville, NJ)
- …Janssen products. The Director role will set clear direction for the complaint execution of the processes (including holistic investigations, and proactive trending) ... alignment between country, regional and global processes for overall complaint process. Follow up on metrics to ensure adherence...will identify and address areas of improvement in the complaint process within the team and with key business… more
- Commonwealth of Pennsylvania (PA)
- …areas of non-compliance with regulations identified during inspections and complaint /incident investigations. This position also takes complaint calls ... BEHAVIOR 1 - INSPECTIONS Conducts on-site licensing inspections and complaint /incident investigations of profit, non-profit, and county government-managed drug and… more
- Philips (New Kensington, PA)
- …quality and customer satisfaction. **Your role:** + Manages a team of complaint investigators across PMS Operations team, acts as an advisor, providing guidance ... resolution and effective management of both product and non-product matters. Oversees complaint team' review and accuracy in applying appropriate coding to service… more
