- BD (Becton, Dickinson and Company) (Covington, GA)
- **Job Description Summary** The Manager , Complaint Investigation, has the responsibility of administering the Field Assurance Quality Engineering functions for ... on UCC complaint investigations and ensure that UCC complaint expectations are met. The Manager , Complaint Investigation, will provide the team with… more
- J&J Family of Companies (Danvers, MA)
- …Learn more at https://www.jnj.com/medtech **We are searching for the best talent for** ** Manager , Complaint Handling to be located at Danvers,** **MA.** Remote ... on a case-by-case basis and if approved by the Company. The Manager , Complaint Handling reports directly to the Director, Post Market Engineering and oversees… more
- Capital One (Richmond, VA)
- Department Operations Manager - Regulatory Complaint Quality and Exec Close Loop (Hybrid) **Do these statements describe you? If so, please consider this role!** ... role includes leading leaders, so having proven experience as a people manager is required. _Qualities you'll bring:_ **Leadership** You are an influential,… more
- Abbott (Alameda, CA)
- …mothers, female executives, and scientists. **The Opportunity** As a Quality Assurance Manager for Complaint Investigations, they will be responsible for ... serve people in more than 160 countries. **Quality Assurance Manager (Bogdanoff)** **Working at Abbott** At Abbott, you can...sustaining the complaint investigation operation, while developing a team and leading… more
- Clean Harbors (Norwell, MA)
- …and manage National Transportation drivers to make sure the operation is safe and complaint . The General Manager role will support continuous driver growth and ... **Clean Harbors** is looking for a **General Manager - Transportation** to join their safety conscious...across the assigned regions. Communicate schedules and delays to manager and specific customers on real time basis; +… more
- Olympus Corporation of the Americas (San Jose, CA)
- …This position requires a thorough understanding of FDA regulatory requirement for complaint handling and MDR reporting. Must be able to communicate and follow-up ... root cause failure analysis. Interact with cross-functional teams to ensure complaint investigation is completed in a timely manner. Communicate investigation… more
- Olympus Corporation of the Americas (Center Valley, PA)
- …in the life sciences industry with related work experience in product customer complaint and post market surveillance processes. + Strong experience in lean six ... disability impairs your ability to email, you may call our HR Compliance Manager at 1-888-Olympus (###). **Let's realize your potential, together.** It is the policy… more
- Adecco US, Inc. (Venus, TX)
- …customer with the action taken to correct the problem or directing the complaint department supervisor/ manager where necessary. * Maintain counter stock as ... needed. * May assist with over the counter sales. JOB REQUIREMENTS EDUCATION High School Degree or Equivalent SKILLS/REQUIREMENTS 1. Basic computer skills WORKING ENVIRONMENT Warehouse - Work is generally performed in a warehouse environment. The noise level… more
- US Tech Solutions (North Chicago, IL)
- …findings, and determine and document the conclusion(s). + Assist Supervisors and Manager in monitoring complaint and claims workflow to ensure compliance ... **Post Market** Quality Assurance (PMQA) Analyst I will investigate and maintain ** complaint files,** in compliance with regulations established by the FDA and… more
- Keurig Dr Pepper (Frisco, TX)
- **Job Overview:** Seeking a skilled and experienced Escalation Manager to oversee customer complaint handling and escalation resolution within our call center ... issues, and ensuring service excellence across all touchpoints. The Escalation Manager will also directly supervise a Consumer Relations Coordinator, providing… more
- The Salvation Army (Springfield, NY)
- …incident reports and complaint reports as is required. + The Case Manager actively participates in all required client hearings and discharges + As part of ... Overview The Case Manager provides supportive and direct intensive case management...the homeless families residing in the Shelter. The Case Manager assesses the client's needs and jointly develops a… more
- ASM Global (Oakland, CA)
- …stand, first-aid, etc.Handle complaints, disturbances, or related problems with guests.Forward complaint to supervisor or Event Manager as applicable.Ensure ... concessions, first-aid, and other event-specific locations as directed by the Event Manager . Part Time, Hourly Rate (Non-Exempt) starting at $20.00 Essential Duties… more
- ASM Global (Pensacola, FL)
- …etc. + Handle complaints, disturbances, or related problems with guests. + Forward complaint to supervisor or House Manager as applicable. + Ensure guests ... and other event-specific locations as directed by the Usher Supervisor and House Manager . This is a part-time, event-based, hourly position and assigned shifts may… more
- Brockton Hospital (Brockton, MA)
- …of patient, family, physician or staff complaints and, if necessary, directs the complaint to the appropriate department director or manager for follow-up. + ... Participates in Lean activities and problem sheet development. + Initiates the investigation of medication errors and incidents, utilizing lean methodology + Immediately reports major incidents to the AVP of Nursing or CNO + Assists the charge nurse in… more
- Texas Health Resources (Fort Worth, TX)
- …physician offices preferred by each physician within the clinic. + Assists Practice Manager with complaint resolution and solutions related to patient referrals. ... + Enters referrals, documents, communications, and actions in system. **Additional perks of being a Texas Health employee** + Benefits include 401k, PTO, medical, dental, Paid Parental Leave, flex spending, tuition reimbursement, Student Loan Repayment Program… more
- Philips (New Kensington, PA)
- The Vigilance Manager is a key member of our Sleep & Respiratory Care Post Market Surveillance Operations organization, accountable for managing a team responsible ... quality and customer satisfaction. **Your role:** + Manages a team of complaint investigators across PMS Operations team, acts as an advisor, providing guidance… more
- HCA Healthcare (Nashville, TN)
- …appropriate (de-escalate, provide calm, courteous assistance, forward caller to appropriate Director/ Manager to investigate complaint ; follow-up with email to ... involved (Directors with copy to Quality Director and ALO). Type complaint /compliment correspondence as directed by CQPSO/Quality Director. + Serve as Notary… more
- M&T Bank (Getzville, NY)
- …customer correspondence. **Primary Responsibilities:** + Prescreen and document escalated customer complaint cases appropriately in Service Manager . + Perform ... Evaluate systems and document functional processes. + Delegate all escalated customer complaint cases to analysts on a rotation. + Effectively investigate and… more
- Edwards Lifesciences (Sacramento, CA)
- …**How you will make an impact:** * Provide medical/clinical guidance to complaint staff and engineers related to event interpretation, event investigation, proper ... staff, physicians, nurses and other hospital staff/customers, as needed to support complaint investigation and drive towards resolution. * May provide training to … more
- Human Technologies Corporation (Buffalo, NY)
- …corrects the deficiency whether real or perceived, and informs Regional Facilities Manager -FMS of complaint , corrective action, and recommends long term ... Cost Sheets for supervised sites and report variances to Regional Facilities Manager -FMS. + Supports and assists with recruitment and retention activities for… more