- City of Spring Hill Kansas (Spring Hill, KS)
- …while maintaining confidentiality on prospects. Serves as the initial contact person regarding industrial, commercial and residential prospects. Assists with ... contract development, development agreements, property sales or acquisition and economic development-oriented negotiations. Effectively communicates to elected and appointed officials, citizens and other interested parties while keeping the City Administrator… more
- State of Indiana (Indianapolis, IN)
- Enterprise Contact Center Deputy Director Date Posted: Sep 10, 2025 Requisition ID: 465280 Location: Indianapolis, IN, US, 46204 Work for Indiana Begin a fulfilling ... agencies achieve business objectives and innovation. Role Overview: The Enterprise Contact Center Deputy Director plays a pivotal leadership role in overseeing… more
- Walmart (Bentonville, AR)
- …**What you'll do ** Qualification: - Minimum of 6 months to 1 year Contact Center or Customer Service experience - Please note, this position requires availability ... with stakeholders as needed. Supports customers and associates with live contact related questions process restricted account actions per policy provide concessions… more
- Duquesne Light Company (Pittsburgh, PA)
- …innovation and outcomes. We want you to join our team! **Job Title:** Contact Center Workforce Planning Assoc III **Position Overview:** The Contact Center ... Workforce Planning Assoc III plays a critical role in optimizing contact center operations. This position is responsible for advanced scheduling, forecasting,… more
- Help at Home (Chicago, IL)
- …on serving people and the communities we are part of._ **Job Summary:** The Contact Center Supervisor will be responsible for overseeing the daily operations of the ... contact center, ensuring customers are receiving the highest level...customer issues and serve as an escalation point for contact center agents including BPO partner. Analyzing contact… more
- AbbVie (North Chicago, IL)
- …Tok (https://www.tiktok.com/@abbvie) . Job Description Position will be responsible for contact center forecasting, productivity reporting and analytics and will act ... as a consultant to contact center leadership, providing complex information with broad operating...workforce management platform within the AbbVie Complete Access (ACA) contact center. Responsible for the development of the capacity… more
- NTT America, Inc. (Chicago, IL)
- …inclusive, adaptable, and forward-thinking organization, apply now. We are currently seeking a Contact Center Manager - Utility Billing to join our team in CHICAGO, ... Illinois (US-IL), United States (US). We seek an experienced ** Contact Center Manager** with a demonstrated understanding of customer service and contact center… more
- EverBank (Jacksonville, FL)
- ** Contact Center Leader** The Contact Center Leader plans and directs all aspects of an organization's contact center policies, objectives, initiatives, and ... standards. Additionally, the Leader researches state-of-the-art operations and technology used by contact centers to identify and adopt models and tools to enhance… more
- Fiserv (Frisco, TX)
- …on a global scale, come make a difference at Fiserv. **Job Title** Cloud Contact Center Developer **About your role:** You will be a key contributor in building ... and supporting core Contact Center applications, leveraging modern technologies and automation to...teams to implement and support new capabilities within the Contact Service Technology stack. + Integrate leading-edge AI solutions… more
- Fiserv (Alpharetta, GA)
- …impact on a global scale, come make a difference at Fiserv. **Job Title** Cloud Contact Center DevOps **About Your Role:** You will be a key contributor in building ... and supporting the core Contact Center applications, leveraging modern technologies and automation to...teams to implement and support new capabilities within the Contact Center Technology stack and self-service platforms. + Lead… more
- Access Dubuque (Dubuque, IA)
- Director of Contact Center Operations **Colony Brands, Inc.** 1 Positions ID: 78849 Posted On 08/20/2025 **Job Overview** SC Data Center, Inc., an affiliate of ... direct marketing catalog and e-Commerce companies-is seeking a **Director of Contact Centers** to lead our customer experience strategy and operations. This… more
- Kyndryl (Atlanta, GA)
- …to lead strategic sales and consulting engagements focused on transforming Contact Center operations for enterprise organizations, particularly those in the ... Lead C-level client engagements and consultative sales for large enterprise contact center transformations. + Guide cross-functional consultants to design and… more
- Stanford Health Care (Newark, CA)
- …Care is seeking an experienced CCaaS Telephony Analyst to join our Enterprise Contact Center team. The ideal candidate will possess a strong understanding of CCaaS ... ( Contact Center as a Service) solutions, Contact Center, and Telephony technologies, as well as business analysis methodologies. This role will be pivotal in… more
- Huron Consulting Group (Van Buren, AR)
- …to create sustainable solutions that drive meaningful results. As a Senior Director, Contact Center Managed Services Leader with our Healthcare team, you will lead ... planning, design perspective and leadership, client relationship management, and oversight of contact center managed services solution. This role is ideal for the… more
- Help at Home (Chicago, IL)
- …at Home may be a good fit for you. **_Job Summary:_** The Sr. Manager of Contact Center Operations will lead the day-to-day operations of Help at Home's Contact ... for leading a cross-functional, highly matrixed team to support incoming contact inquiries via multi-channel sources, conduct outbound contacts as needed with… more
- Needham Bank (Needham, MA)
- …and is responsible for customer service and sales including contact center process procedures/knowledgebase/communication, sales and quality programs, contact ... disabilities to perform essential duties. ESSENTIAL DUTIES & RESPONSIBILITIES + Defines contact center strategy and leads the implementation of a superior customer… more
- Mass Markets (Killeen, TX)
- …ourselves as a trusted partner in the industry. We are looking for a results-driven Contact Center Operations Supervisor to lead a team of agents in a dynamic BPO ... Key Responsibilities: + Supervise and support a team of contact center agents to meet performance targets and client...experience in a supervisory role within a BPO or contact center. + Strong leadership, coaching, and communication skills.… more
- Mass Markets (Wichita, KS)
- …as a trusted partner in the industry. We are seeking a strategic and results-oriented Contact Center Manager to oversee the daily operations of our BPO contact ... pre-employment test. POSITION RESPONSIBILITIES Key Responsibilities: + Manage overall contact center operations, including staffing, performance, and service delivery.… more
- Financial Partners Credit Union (Costa Mesa, CA)
- …a positive, professional image of Financial Partners Credit Union via all contact channels (phone, e-mail, chat, etc.). Provide excellent service to all members ... their accounts, FPCU products and services, and by resolving issues/problems via all contact channels. ESSENTIAL RESPONSIBILITIES: Handle member contact via all … more
- Wawa, Inc. (IA)
- …2nd Shift 7:30pm - 11:30pm (20 hours/week, 7-day availability) At Wawa, our Contact Center Representatives are the friendly voice, on the other end of the ... reach out to for a multitude of needs. Our Contact Center Representatives are proud to be part of...team, keep reading. **What you will do:** + Wawa's Contact Center Representatives provide best in class customer experiences.… more
