- WALGREENS (Billings, MT)
- …experience, including interpersonal habits that show care (eg, greeting, eye contact , courtesy, etc.) and Walgreens service traits (eg, demonstrating curiosity to ... identify needs and proactively helping, servicing until satisfied, championing empathy and inclusivity, etc.). * Connects with patients by anticipating needs and proactively offering services. Leads efforts on enhancing patient experience by increasing… more
- WALGREENS (Rochester Hills, MI)
- …and delightful customer experience, including interpersonal habits (eg, greeting, eye contact , courtesy, etc.) and Walgreens service traits (eg, offering help ... proactively, identifying needs, servicing until satisfied, etc.). * Develops strong relationships with most valuable customers. Operations * Under the supervision by the pharmacist, assist in the practice of pharmacy, in accordance with state, federal, and… more
- Unum Group (Dunwoody, GA)
- …to multiple agile and/or infrastructure and operations teams that support contact center technology capabilities and services. They focus on implementation and ... engagement and business services. They are instrumental in implementing the contact center portfolio roadmap and ongoing portfolio management activity, considering… more
- Rochester Regional Health (Rochester, NY)
- SUMMARY: Position requires a sound understanding of the ophthalmic practice, contact lenses, patient care, knowledge of ophthalmologic instrumentation and testing ... with patients, co-workers and supervisor is critical. Optimize and oversee the contact lens department to ensure efficiency and compliance with company policies and… more
- Access Dubuque (Dubuque, IA)
- Director of Contact Center Operations **Colony Brands, Inc.** 1 Positions ID: 6833 Posted On 12/26/2025 **Job Overview** SC Data Center, Inc., an affiliate of Colony ... direct marketing catalog and e-Commerce companiesΓCois seeking a **Director of Contact Centers** to lead our customer experience strategy and operations. This… more
- System One (Gaithersburg, MD)
- GenAI Contact Center Engineer Public Trust required RE MOTE Hourly Rate: $37.00 - $42.00 We are currently looking for an early career GenAI Contact Center ... Engineer to help design, secure, and automate an AWS contact center platform that uses Amazon Connect, Lex V2,...uses Amazon Connect, Lex V2, Amazon Q in Connect, Contact Lens, Bedrock, OpenSearch, and Lambda (Python). The ideal… more
- Fairview Health Services (St. Paul, MN)
- **Job Overview** The Director of Contact Center (CSOL) Process Enablement provides leadership, operations oversight and has accountability for identifying, ... applications and data flow is collected and inspected to analyze contact reason trends, quality assurance insights, customer satisfaction metrics, and conduct… more
- CalSTRS (Sacramento, CA)
- Job Posting: Contact Center Analyst State Teachers' Retirement System JC-501941 - Contact Center Analyst STAFF SERVICES ANALYST $3,861.00 - $6,276.00 per Month ... their feet and has a passion for helping others to join the Contact Center Team as a Contact Center Analyst. Customer Service is the first point of contact … more
- Ophthalmic Consultants of Boston (Waltham, MA)
- …will fuel your passion and career growth? Then come join our team as our Contact Lens Coordinator. This position is full time, temporary and the hour are Monday ... patients. Emphasis will be placed on the associate's ability to order contact lenses and contact lens trial lenses. Position will also include the ability to… more
- Mass Markets (Wichita, KS)
- …retail, government, education, telecom, technology e-commerce, and financial services. Our contact centers are powered by both on-site and remote agents, leveraging ... globally expanding, industry-leading organization. We are seeking a strategic and results-oriented Contact Center Manager to oversee the daily operations of our BPO … more
- Stanford Health Care (Newark, CA)
- …**This is a Stanford Health Care job.** **A Brief Overview** The Assistant Contact Center Manager (ACCM) acts as primary liaison between clients and contact ... ACCM provides supervision and daily operations support for ambulatory clinics, contact center clients and frontline agents. This position plans, organizes, manages… more
- Wawa, Inc. (IA)
- …Shift 12PM - 8PM (37.5/week, 7-day availability) **Position Summary:** The Wawa Contact Center handles contacts from our Customers and Store Associates through ... multiple channels including phone, email, social media, and Wawa Support. Contact Center Representatives are expected to provide a best-in-class customer experience… more
- Leidos (Indianapolis, IN)
- …way we do business. The Leidos Civil team is seeking an accomplished ** Contact Center Content Specialist** to join our federal-agency omni-channel contact center ... program. In this role, you will be the primary point of contact and subject matter expert for all developed content, ensuring alignment with operational goals and… more
- Penn Medicine (Philadelphia, PA)
- …our future each day. Are you living your life's work? Job Title: Contact Lens Coordinator Department: Ophth Clinical Support SEI Location: Penn Presbyterian Medical ... N 39th St Hours: Full Time Summary: + The Contact Lens Coordinator will provide direct oversight of all...Coordinator will provide direct oversight of all aspects of contact lens ordering and related insurance requirements. The successful… more
- GE Appliances, a Haier company (Louisville, KY)
- …execute an enterprise AI strategy across all areas of our contact center organization-including Service, Home Delivery, Parts, Builder Support, Direct-to-Consumer ... frameworks. Relocation Assistance Available. **Position** Director, Digital Innovations - Contact Center AI Strategy & Operations **Location** USA, Louisville, KY… more
- Percepta (Melbourne, FL)
- …we bring first-class service across each market we support. As an **Outbound Contact Specialist** in **Melbourne, Florida** , you'll be a part of creating and ... unique culture. **What You'll Be Doing** In this role, an Outbound Contact Specialist will contact customers by making outbound calls. The Outbound Contact … more
- University of Washington (Seattle, WA)
- **Job Description** The **UWMedicine Contact Center** has an outstanding opportunity for a **Patient Access Representative** **( Contact Center Representative 1 ... (CCR1))** WORK SCHEDULE Full Time Remote Contact Center hours of operation are 6:45 AM to...quarterly. DEPARTMENT DESCRIPTION UW Medicine is looking for dedicated Contact Center Representatives to be the first point of… more
- HCA Healthcare (Nashville, TN)
- …Do you want to join an organization that invests in you as a Manager IT Contact Center? At Parallon, you come first. HCA Healthcare has committed up to $300 million ... are looking for a dedicated Manager IT Service Desk Contact Center like you to be a part of...our team. **Job Summary and Qualifications** The Manager of Contact Center Technology serves as the technical resource manager… more
- Abbott (Alameda, CA)
- …and scientists. **The Opportunity** We are seeking a motivated, customer-focused **Senior Contact Center Engineer** to join our growing Contact Center Services ... maintenance, and assist with the implementation of the Five9 cloud-based contact center platform. You'll collaborate with team members, business partners, and… more
- Mass Markets (Mesilla, NM)
- …retail, government, education, telecom, technology e-commerce, and financial services. Our contact centers are powered by both on-site and remote agents, leveraging ... expanding, industry-leading organization. We are looking for experienced call center contact tracing supervisors to support commercial and public sector clients.… more