- Comerica (Farmington Hills, MI)
- Job Description Contact Center Agent Tier 2 Summary This position is responsible for contributing to the overall success of our National Contact ... 3 Years Customer Service Experience + 2 Years Retail, Financial Sales, or Call/ Contact Center + 2 Years Experience navigating Microsoft Office Products including… more
- AO Smith (Ashland City, TN)
- Water Heater Technical Support Agent - Tier 2 (Call Center ) Date: Aug 25, 2025 Location(s): Ashland City, TN, US, 37015 Company: A. O. Smith Corporation ... world class customer service in a fast-paced customer service center (an average of 60 customer contacts per day)...of purchase for legitimacy. + Serves as the first contact our customers and potential customers have with our… more
- AO Smith (Ashland City, TN)
- Water Heater Technical Support Agent - Tier 1 (Call Center ) Date: Sep 2, 2025 Location(s): Ashland City, TN, US, 37015 Company: A. O. Smith Corporation ... world class customer service in a fast-paced customer service center (an average of 60 customer contacts per day)...+ Inputs product registrations. + Serves as the first contact our customers and potential customers have with our… more
- Insight Global (Richmond, VA)
- …Customer Service Agents - Tier I - to join a Customer Care Center supporting a government client. This role is ideal for individuals passionate about delivering ... a fast-paced, dynamic environment. As the first point of contact , you'll be the voice of support for state...informed throughout the process. - Escalate complex issues to Tier 2/3 teams while maintaining ownership and follow-up to… more
- Mass Markets (Killeen, TX)
- …service, tech support, sales, or admin roles + Previous experience in a contact center or government-related environment COMPENSATION DETAILS WANT AN EMPLOYER ... optimal performance. MCI assists companies with business process outsourcing, staff augmentation, contact center customer services, and IT Services needs by… more
- ASM Global (Columbus, OH)
- …approach across planning, sales, partnerships, hospitality, and merchandise, working with top- tier clients to deliver exceptional experiences. ASM Global, the world ... to make legends happen! THE ROLE The Public Safety Agent participates in the day-to-day functions of securing, directing,...security and public safety in the Greater Columbus Convention Center . The Campus includes 4 Parking Areas, 2 food… more
- ICF (Reston, VA)
- …of related experience supporting IT operations and working in a call center -type environment. + 5+ years of experience troubleshooting Microsoft 365 Cloud Services ... + Used a formal trouble ticket system such as Microsoft System Center Service Manager, Remedy, or ServiceNow. + Experience with AI-powered customer service… more
- Resideo (Louisville, KY)
- We are seeking a skilled and detail-oriented Platform Administrator of Contact Center Tools & Technology within our Customer Experience Organization. This role ... on being the subject matter expert of our CCaaS ( Contact Center as a Service) application. This...storm(R) platform features, including call flows, IVR, skills-based routing, agent profiles, queues, and reporting dashboards; Ensure proper user… more
- Serco (Norfolk, VA)
- **Position Description** Serco is seeking a **Network Operations and Security Center (NOSC) Manager** to join our growing team of diverse professionals supporting ... Secret security clearance.** As a Network Operations and Security Center Manager, you will support a unique Joint Staff...day-to-day operations for a 24/7 basis NOSC watch-standing and Tier Level 1 Helpdesk functions. The NOSC operates, monitors,… more
- Amazon (Bellevue, WA)
- …real world problems with significant impact? The Generative AI Innovation Center helps AWS customers implement Generative AI solutions and realize transformational ... that harness the power of generative AI. Starting in 2024, the Innovation Center launched a new Custom Model and Optimization program to help customers develop… more
- Amazon (Arlington, VA)
- …real world problems with significant impact? The Generative AI Innovation Center helps AWS customers implement Generative AI solutions and realize transformational ... that harness the power of generative AI. Starting in 2024, the Innovation Center launched a new Custom Model and Optimization program to help customers develop… more
- Hawaiian Electric (Honolulu, HI)
- …processes for alignment with SAP technologies/architectures. + Act as a change agent for business process adoption and improvement. + Plan business process and ... principles & practices desirable. + Working knowledge of Unix, client-server/multi- tier , and workstation/PC/Internet/Mobile technologies and systems development. + Good… more
- United Airlines (Chicago, IL)
- …United's most important principles. And no one exemplifies that more than our Customer Contact Center team, who helps our customers with everything from booking ... goals starts with supporting yours. Grow your career, access top- tier health and wellness benefits, build lasting connections with...role sits on the senior leadership team of the Contact Center & Customer Care organization, reporting… more
- CBRE (Richardson, TX)
- …detail-oriented People Support Specialist to join our People Shared Services Center . As a Tier 1 support agent , you will be the first point of contact ... and programs. * Assist in resolving employee concerns, escalating complex issues to Tier 2 or subject matter experts as needed. * Maintain detailed and accurate… more
- CBRE (Dallas, TX)
- …detail-oriented People Support Specialist to join our People Shared Services Center . As a Tier 1 support agent , you will be the first point of contact ... and programs. + Assist in resolving employee concerns, escalating complex issues to Tier 2 or subject matter experts as needed. + Maintain detailed and accurate… more
- Kohler Co. (Sheridan, AR)
- …necessary departments and individuals. + Understands the production schedule and work center production skus to ensure flexibility and focus while meeting the ... and accountability for successfully achieving goals and completing assignments. + Conducts daily tier meetings in the work area to cover performance against goal in… more
- Banner Health (Mesa, AZ)
- …latest health care advancements and excellent patient care. At Banner Desert Medical Center , we are dedicated to a high-tech, high-touch philosophy of care that has ... in Arizona, Banner Desert serves as a tertiary referral center for the East Valley of metropolitan Phoenix and...ICU. You will be an active and engaged change agent ; dedicated to the needs of our patients and… more
- Guidehouse (Frederick, MD)
- …is inclusive of biological select agents and toxins (BSAT) as defined by the Center for Disease Control and Prevention (CDC). + Perform routinely assessment of the ... Provide oversight of electronic and physical inventories of long-term select agent samples and short-term experimental samples, to include inventories maintained in… more