- Publix (Lakeland, FL)
- **34840BR** **Position Title:** Contact Center Analyst , Hourly Support 4, Payroll - Lakeland **Department:** Finance **Location:** Lakeland, FL ... Responsibilities include: + serving as the first point of contact for the resolution of payroll related inquiries from...business-related field, or equivalent experience + 2 years call center or 3 years customer service experience + ability… more
- Capgemini (San Francisco, CA)
- Contact Center Solutions Analyst Choosing Capgemini means choosing a company where you will be empowered to shape your career in the way you'd like, where ... seeking a seasoned Systems Analyst with a strong background in Contact Center technologies to join our dynamic team. This role requires a strategic thinker… more
- Citigroup (Irving, TX)
- …join us. We'll enable growth and progress together. The Back Office/ Contact Center Operations - Application Support Analyst t is a professional role ... operating within the Contact Center Operations team within our Operations...+ 5+ years experience in an Application Support, Business Analyst , or TPM role. + Provide primary operational support… more
- Stanford Health Care (Newark, CA)
- …Care is seeking a seasoned Business Reporting Analyst - CCaaS to join our Enterprise Contact Center team. The Reporting Analyst for Contact Center ... developing, and maintaining reporting solutions that provide actionable insights into contact center performance. This role supports operational leaders,… more
- Leidos (Baltimore, MD)
- **Description** Leidos is seeking a **Cloud Contact Center Support Specialist** to be part of the mission solution and help lead SSA's Digital Modernization ... This role is crucial in ensuring the smooth operation of cloud-based contact center services, driving both agent performance and customer satisfaction.… more
- University of Miami (Medley, FL)
- …etiquette, registration completeness and accuracy, and clinical triage and scheduling. + Contact Center QA: Monitors agent calls for quality assurance, including ... . The Department of UHealth Connect has an exciting opportunity for a Call Center Quality Analyst 1 to work in Medley. The Call Center Quality Analyst… more
- EchoStar (Englewood, CO)
- …Mathematics, Statistics, or Business Administration is preferred + Proven experience in a WFM or contact center analyst role, with a focus on forecasting and ... ability to explain complex data to non-technical stakeholders + Knowledge of contact center operations and metrics (eg, AHT, ASA, Shrinkage) + Ability to work… more
- Hackensack Meridian Health (Edison, NJ)
- …related field or equivalent work experience. + Minimum of 1 year of experience in a contact center environment OR a current active Patient Access Center team ... positive change. As a **Workforce Management (WFM) Real Time Analyst ** , you will utilize workforce management tools and...level of service to patients within the Patient Access Center (PAC) environment. Responsible for real time monitoring of… more
- AbbVie (North Chicago, IL)
- …Tok (https://www.tiktok.com/@abbvie) . Job Description Position will be responsible for contact center forecasting, productivity reporting and analytics and will ... act as a consultant to contact center leadership, providing complex information with broad operating latitude. Responsible for effectively administering the… more
- Intuit (San Diego, CA)
- …and support to customers. Join Intuit as a Staff Business Systems Analyst in Customer Success Modern Operations. Intuit's Customer Success team is transforming ... We are seeking an experienced, strategic, and collaborative Staff Business Systems Analyst to support a two-sided professional network at scale. In this critical… more
- Stanford Health Care (Newark, CA)
- …Care is seeking an experienced CCaaS Telephony Analyst to join our Enterprise Contact Center team. The ideal candidate will possess a strong understanding of ... CCaaS ( Contact Center as a Service) solutions, Contact Center , and Telephony technologies, as well as business analysis methodologies. This role will be… more
- Stanford Health Care (Newark, CA)
- …You will use a strong understanding of system integrations, particularly in contact center and omnichannel environments, to map current and future-state ... 08 Hour (United States of America) The Business Systems Analyst for ECC Project Management Team supports cross-functional process...solver with excellent organization and prioritization skills; experience with Contact Center as a Service is a… more
- Albany Medical Center (Albany, NY)
- …Day (United States of America) Salary Range: $71,612.39 - $110,999.20 The Epic Analyst is responsible for building, maintaining and modifying Epic and other third ... and assess available technologies to create development specifications. The Epic Analyst evaluates the internal technical needs of the organization and recommends… more
- General Dynamics Information Technology (Fairfax, VA)
- …Project Manager + Configuration Management + Configuration Application Manager + Software Configuration Analyst + Contact Center SMEs + Cybersecurity + Data ... roles potentially anticipated within USPS._ + Administrative Support: + Administrative Analyst + Architecture and Engineering + Business Analysts + Business Process… more
- Entergy (The Woodlands, TX)
- …qualifications of the selected candidate **Job Summary/Purpose:** The Consolidated Security Operations Center (CSOC) Senior Analyst will report to the Supervisor ... Relocation assistance and sponsorship is not provided. The official title for this position will be Info Sec Analyst Sr or Sr Lead depending on the experience and… more
- Robert Half (Cincinnati, OH)
- JOB REQUISITION Americas Delivery Center - Financial Crimes Compliance Analyst LOCATION AMERICAS DELIVERY CENTER ADDITIONAL LOCATION(S) JOB DESCRIPTION You ... firm. Where We Need You Protiviti 's Americas Delivery Center is seeking an Analyst to join...job opening or to apply for a position, please contact us by sending an email to ###@roberthalf.com or… more
- Suburban Propane (Syracuse, NY)
- **Overview** We're looking for a **Call Center Systems Analyst ** to join our Contact Center team in **Syracuse, NY** . In this role, you'll manage and ... maintain data across our various Contact Center software applications and call management systems. You'll serve as the technical liaison between application… more
- University of Washington (Seattle, WA)
- **Job Description** **Harborview Medical Center Quality Improvement** has an outstanding opportunity for a **Lead** **Clinical Quality Analyst ** **WORK ... quality initiatives identified by leadership **DEPARTMENT DESCRIPTION** Harborview Medical Center - Quality Improvement **PRIMARY JOB RESPONSIBILITIES** + Facilitates… more
- Robert Half (Cincinnati, OH)
- JOB REQUISITION Americas Delivery Center - Finance and Accounting Analyst LOCATION AMERICAS DELIVERY CENTER ADDITIONAL LOCATION(S) JOB DESCRIPTION You Belong ... firm. Where We Need You Protiviti 's Americas Delivery Center is seeking anA nalyst to join our finance...and other activities based on client needs. As an Analyst , you'll be provided excellent training and meaningful mentorship.… more
- Ochsner Health (Jefferson, LA)
- …our website, or if you need an accommodation to complete the application process, please contact our HR Employee Solution Center at ### (select option 1) or_** ... services under the supervision of a Board Certified Behavior Analyst (BCBA). The Board Certified Assistant Behavior Analyst...**_###@ochsner.org_** **_. This contact information is for accommodation requests only and cannot… more