- University of Miami (Medley, FL)
- …. The Department of UHealth Connect has an exciting opportunity for a Call Center Quality Analyst 1 to work in Medley. The Call ... Center Quality Analyst 1 is responsible for monitoring... Center Quality Analyst 1 is responsible for monitoring call ...and clinical triage and scheduling. + Contact Center QA: Monitors agent calls for quality … more
- Stanford Health Care (Newark, CA)
- …Care is seeking a seasoned Business Reporting Analyst - CCaaS to join our Enterprise Contact Center team. The Reporting Analyst for Contact Center ... developing, and maintaining reporting solutions that provide actionable insights into contact center performance. This role supports operational leaders,… more
- Citigroup (Irving, TX)
- …join us. We'll enable growth and progress together. The Back Office/ Contact Center Operations - Application Support Analyst t is a professional role ... operating within the Contact Center Operations team within our Operations...supports applications and their operating environments, focusing on stability, quality and functionality against service level expectations. + Start… more
- Stanford Health Care (Newark, CA)
- …Care is seeking an experienced CCaaS Telephony Analyst to join our Enterprise Contact Center team. The ideal candidate will possess a strong understanding of ... CCaaS ( Contact Center as a Service) solutions, ...the very best in diagnosis and treatment, with outstanding quality , compassion and coordination. With an unmatched track record… more
- Stanford Health Care (Newark, CA)
- …You will use a strong understanding of system integrations, particularly in contact center and omnichannel environments, to map current and future-state ... 08 Hour (United States of America) The Business Systems Analyst for ECC Project Management Team supports cross-functional process...solver with excellent organization and prioritization skills; experience with Contact Center as a Service is a… more
- University of Washington (Seattle, WA)
- **Job Description** **Harborview Medical Center Quality Improvement** has an outstanding opportunity for a **Lead** **Clinical Quality Analyst ** **WORK ... initiatives identified by leadership **DEPARTMENT DESCRIPTION** Harborview Medical Center - Quality Improvement **PRIMARY JOB RESPONSIBILITIES**...with 3+ years of clinical experience + The Clinical Quality Analyst must also have 3 years… more
- Leidos (Baltimore, MD)
- **Description** Leidos is seeking a **Cloud Contact Center Support Specialist** to be part of the mission solution and help lead SSA's Digital Modernization ... is crucial in ensuring the smooth operation of cloud-based contact center services, driving both agent performance...ability to work under tight deadlines and produce high quality deliverables. + Demonstrated excellence in research and writing… more
- Intuit (San Diego, CA)
- …and support to customers. Join Intuit as a Staff Business Systems Analyst in Customer Success Modern Operations. Intuit's Customer Success team is transforming ... We are seeking an experienced, strategic, and collaborative Staff Business Systems Analyst to support a two-sided professional network at scale. In this critical… more
- Vanderbilt University Medical Center (Nashville, TN)
- **Discover Vanderbilt University Medical Center ** : Located in Nashville, Tennessee, and operating at a global crossroads of teaching, discovery, and patient care, ... in patient care, education, and research. **Organization:** Vanderbilt Kennedy Center **Job Summary:** JOB SUMMARY Provides technical assistance, oversees and… more
- Ochsner Health (Jefferson, LA)
- …our website, or if you need an accommodation to complete the application process, please contact our HR Employee Solution Center at ### (select option 1) or_** ... provides behavior analytic services under the supervision of a Board Certified Behavior Analyst (BCBA). The Board Certified Assistant Behavior Analyst (BCaBA) is… more
- Emory Healthcare/Emory University (Atlanta, GA)
- …collaborate with the Behavior Skills and Intervention Department within the center . Candidates should be comfortable guiding teams in implementing behavior support ... aligns with the university calendar. JOB DESCRIPTION: + Board Certified Behavioral Analyst (BCBA) II (Behavioral Clinical Practitioner BCPII ) in the Emory Autism… more
- Houston Methodist (Katy, TX)
- …or other workforce planning tools) + Previous blended (voice, email, and chat) Contact Center quality quantification experience preferred + Bilingual ... At Houston Methodist, the Access Center Workforce Management Analyst position is...responsible for providing real-time intraday reporting and support for contact center operations. This position monitors call… more
- Amazon (Seattle, WA)
- …for you! AWS Data Center Capex Finance seeks a results-oriented Sr. Financial Analyst to partner with our construction teams to deliver new data center ... We support the ongoing infrastructure build-out of AWS, the worlds largest data center service provider and are looking for highly motivated, high energy people to… more
- Amazon (Seattle, WA)
- …and ultimately delight our customers. Specifically, we are looking for a Sr. Financial Analyst to join our worldwide Data Center Innovation Finance (DCIF) team. ... The DCIF team supports the Data Center Engineering team, responsible for designing and...and 3+ years of quantitative role (engineering, process re-engineering, quality assurance) experience Preferred Qualifications - MBA, or CPA… more
- Vanderbilt University Medical Center (Mack South, OH)
- **Discover Vanderbilt University Medical Center ** : Located in Nashville, Tennessee, and operating at a global crossroads of teaching, discovery, and patient care, ... **Job Summary:** Please note, this is NOT a Data Analyst role! This is a full-time position in the...research is needed on the team to support a multi- center randomized clinical trial funded by the Patient-Centered Outcomes… more
- Vanderbilt University Medical Center (Nashville, TN)
- **Discover Vanderbilt University Medical Center ** : Located in Nashville, Tennessee, and operating at a global crossroads of teaching, discovery, and patient care, ... Strategic Access Support - Epic Configuration **Job Summary:** The Epic Configuration Analyst is responsible for in-depth knowledge of assigned Epic System software.… more
- City of New York (New York, NY)
- …and evaluate calls, texts, and chats to/from DOHMH's behavioral health contact center using standardized audit tools. - Analyze quality assurance data to ... including Mobile Crisis and Crisis Respite. Position Summary: The Quality Analyst will report to the Supervisor...-handling standards across contact types. - Use quality tool to rate contact center… more
- HP Inc. (Annapolis, MD)
- …Fulltime onsite Hagerstown, MD **Role Summary** The Outbound Operations Lead / Analyst is the on-site expert who orchestrates all shipping activities- picking, ... order fulfillment, packing, and shipping in line with HP's quality and service standards. + Lead and support process...performance drifts. + Serve as the primary point of contact for order expedites, configuration changes, embargo checks, and… more
- Amazon (Seattle, WA)
- …The AWS Colo Business Development Team is seeking a Technical Business Analyst with strong analytical and communication skills to bridge gap between business ... with Operations and data teams to ensure data accuracy, consistency, and quality About the team AWS Infrastructure Services owns the design, planning, delivery,… more
- Interstate Waste Services, Inc. (Teaneck, NJ)
- …Proficiency in Microsoft Office Suite, SQL, and Power BI. + Familiarity with contact center forecasting, scheduling, and workforce optimization tools. + Strong ... Our mission has always been to provide our customers with the highest quality waste, recycling and environmental services, while keeping focus on employee, customer… more